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CM2004-001_v03
Demonstration of problems encountered while using the espresso machine
PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
Coffee is
dripping from the
side of the filter
holder.
The filter holder is incorrectly installed or screwed.
Make sure the holder is correctly situated in the brewing
head set, and screwed tightly home.
There are grains of coffee on the edge of the filter pad.
Clean the edge around the filter, and wipe any traces of
coffee from the head clean.
The brewing head is dirty.
Wipe the head with a moist cloth.
The head is damaged.
Contact an authorized service center.
The rubber seal of the head is damaged or worn out.
Contact an authorized service center.
Coffee does not
pour out.
No water in the water container.
Fill the container with water.
The water container is incorrectly installed.
Press the water container to check whether it is correctly
installed.
The head filter is clogged.
See
DESCALING THE APPLIANCE
.
The coffee filter is clogged. Coffee is too finely ground or
too compressed.
Empty the filter and rinse it with running water. Dry the
brewing head with a cloth.
Coffee pours out
in drops.
Coffee is too finely ground or too compressed.
If you use finely ground coffee, do not compress it too
much.
The appliance is clogged by limestone.
See
DESCALING THE APPLIANCE
.
Espresso does
not have the
characteristic
froth.
Coffee is stale or dry.
Use fresh coffee. After opening coffee make sure that you
store it in an airtight container
Coffee is not compressed enough.
Compress the ground coffee more.
Coffee is too coarsely ground.
Use finely ground coffee or change the brand of your
coffee.
Not enough coffee in the filter.
See
MAKING COFFEE
.
The holder is
going loose
during making
coffee.
Coffee is compressed too much.
Compress the ground coffee less.
The ground coffee is too fine.
Change coffee to a less fine type.
The filter holder is not situated tightly enough because it
was not screwed tightly.
Make sure the filter holder is situated correctly and
screwed tightly home in the brewing head.
See
MAKING COFFEE
.
There are grains of coffee on the edge of the filter pad.
Clean the edge around the filter, and wipe any traces of
coffee from the head clean.
The brewing head is dirty.
Wipe the head with a moist cloth.
The head is damaged.
Contact an authorized service center.
The rubber seal of the head is damaged or worn out.
Contact an authorized service center.
Coffee is not hot.
Cups, filters or the filter head are cold.
Before making coffee heat up cups, filter, and the holder.
See
MAKING COFFEE
.
During making cappuccino or latte, milk is not heated
enough.
Check if milk is heated during foaming. Make sure milk is
not boiling.
See
MILK FOAMING
.
No steam is
coming from the
steam nozzle.
The steam nozzle is blocked.
See
Cleaning and Maintenance
.
Not enough
foamed milk.
Milk is not fresh.
Check if milk is fresh.
Milk temperature is too high.
Make sure if milk is cool enough before use.
The jug.
In order to get the best effects in foaming, use the
stainless steel jug, and if it is possible, cool it down or
rinse it with cold water.
The steam nozzle is clogged.
See
Cleaning and Maintenance
.
Milk is boiled.
Use fresh, cool milk.
Coffee is poured
out unevenly into
cups.
Coffee is not evenly poured out or flows on and off.
Make sure coffee is evenly compressed, and check,
if there are no obstacles in the nozzles of the head.
Damaged barrier in the filter holder.
Contact an authorized service center.
Summary of Contents for CM2004M Quatro
Page 128: ...CM2004 001_v03 ...
