PROBLEM
PROBABLE CAUSES
SOLUTIONS
There is an odor
in the water.
The device is new.
•
The device did not work for an
extended period of time.
•
The filter was not replaced in time.
Drain 3 liters of water before
using the device.
•
Drain 3 liters of water before
using the device.
•
Replace the filter, contact
customer service.
Power leak.
Insufficient grounding.
•
The power supply is damaged.
Connect the wall electrical
socket to the earth.
•
Contact customer service.
Buttons or
display malfunction.
The device is damaged.
•
System malfunction.
Contact customer service.
•
Turn off the device for
1 to 2 minutes, then turn it back
on.
If a defect is found on this device, contact customer service.
Do not disassemble the device yourself! Otherwise, the device is no longer under warranty and the manu-
facturer disclaims any liability in case a problem or a related incident occurs.
The warranty period of the device is one year, from the date of purchase. During this period, the manufactu-
rer is responsible for the free maintenance of the device if it does not present any damage related to the use.
The manufacturer will charge for spare parts and maintenance if the warranty period has passed or if the
device is damaged as a result of its use.
Keep the warranty, the homologation certificate and the invoice of the device to benefit from the warranty.
Q U A L I T Y A S S U R A N C E
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