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2.3.6
TROUBLESHOOTING
In the case that you run into some trouble, this section contains some pointers on how to get some
help and how to troubleshoot basic issues.
2.3.6.1
Starting from Scratch with a New Configuration
If the configuration you have created does not fit as well as anticipated, it may be easier to restart
from scratch. This may be done using the "New Configuration" function, which will present you with
a pristine starting point so you can try again. Remember to send the configuration if you want to
reset the configuration of the Phontech 6200 network too.
2.3.6.2
Unable to Send Configuration due to License Error
If you get the error message below when you try to send the configuration that means that the
installed license either does not validate or does not provide enough licenses for the amount of SIP
or Snom 300 phones configured in the system.
Figure 2-59 - License Error during Send Configuration
For the license to validate correctly, all of the Phontech 6200 units in the system must be powered
on and connected to the network. This can be verified by inspecting the list of Phontech 6200 units in
the lower left corner of the Configuration Application and see that all the status icons are green.
If the license is not valid for the given system or the number of SIP telephones in use, you can
request a new license from "Help -> Request License Quote" as explained in the "SIP Licenses"
chapter.
2.3.6.3
Revert to Known Good
If you created a known good fallback previously, it is possible to restore that state by using the front
panel display of the Phontech 6200 unit. Please consult the Phontech 6200 Firmware documentation
for instructions on how to perform this operation.
Summary of Contents for Phontech ICS 6200
Page 1: ...INSTALLATION MANUAL ICS 6200 MARITIME COMMUNICATION SYSTEMS...
Page 11: ...p n 4000087299 v I Page 1 9 1 2 MECHANICAL LAYOUT 6200 1 3 ELECTRICAL CONNECTIONS 6200...
Page 12: ...p n 4000087299 v I Page 1 10 1 4 MECHANICAL LAYOUT 6200R...
Page 57: ...p n 4000087299 v I Page 2 55 Figure 2 38 Restricting access to a Group...
Page 102: ...p n 4000087299 v I Page 3 100...
Page 105: ...p n 4000087299 v I Page 3 103...
Page 112: ...p n 4000087299 v I Page 3 110 Layout example 14848 010 ML 01 13 pcs 6200 312 Lines 0 VoIP...
Page 123: ...p n 4000087299 v I Page 3 121 VoIP Cable detail plan And so on...
Page 126: ...p n 4000087299 v I Page 4 124...
Page 130: ...p n 4000087299 v I Page 4 128 External connections Phontech 6111 6112...
Page 136: ...p n 4000087299 v I Page 4 134 External connections Phontech 6114 and 9011...
Page 138: ...p n 4000087299 v I Page 4 136...
Page 139: ...p n 4000087299 v I Page 4 137...
Page 140: ...p n 4000087299 v I Page 4 138...
Page 141: ...p n 4000087299 v I Page 4 139 4 2 2 PHONTECH 6211 WP UNIT W HANDSET TWO WIRE...
Page 142: ...p n 4000087299 v I Page 4 140...
Page 143: ...p n 4000087299 v I Page 4 141...
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Page 146: ...p n 4000087299 v I Page 4 144 4 2 3 PHONTECH 6212 WP UNIT WO HANDSET TWO WIRE...
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Page 150: ...p n 4000087299 v I Page 4 148...
Page 151: ...p n 4000087299 v I Page 4 149 4 2 4 PHONTECH 6223 CONSOLE MOUNTED UNIT TWO WIRE...
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Page 153: ...p n 4000087299 v I Page 4 151...
Page 154: ...p n 4000087299 v I Page 4 152...
Page 155: ...p n 4000087299 v I Page 4 153 CONSOLE UNMOUNTING INSTRUCTIONS...
Page 156: ...p n 4000087299 v I Page 4 154...
Page 157: ...p n 4000087299 v I Page 4 155 4 2 5 PHONTECH 7210 ACCOMODATION UNIT VOIP...
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Page 159: ...p n 4000087299 v I Page 4 157...
Page 160: ...p n 4000087299 v I Page 4 158...
Page 161: ...p n 4000087299 v I Page 4 159 4 2 6 PHONTECH 7211 WP UNIT W HANDSET VOIP...
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Page 166: ...p n 4000087299 v I Page 4 164 4 2 7 PHONTECH 7212 WP UNIT WO HANDSET VOIP...
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Page 169: ...p n 4000087299 v I Page 4 167...
Page 170: ...p n 4000087299 v I Page 4 168...
Page 171: ...p n 4000087299 v I Page 4 169 4 2 8 PHONTECH 7223 CONSOLE MOUNTED UNIT VOIP...
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Page 173: ...p n 4000087299 v I Page 4 171...
Page 174: ...p n 4000087299 v I Page 4 172...
Page 175: ...p n 4000087299 v I Page 4 173 CONSOLE UNMOUNTING INSTRUCTIONS...
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