Zenith B19A23DCOM, Operating Manual And Warranty

Direct-View Color TV

Welcome into the Zenith family! We believe that you will be pleased with your new Zenith Entertainment Machine. Please read this warranty carefully,
it is a “LIMITED WARRANTY” as defined under Federal Law. This warranty gives you specific legal rights, and you may also have other rights that vary
from state to state within the U.S.A. 

ZENITH RESPONSIBILITY

Service Labor

During a period of 90 days from effective warranty date, Zenith will provide service labor by a Zenith authorized service center when needed as 

determined by Zenith, as a result of manufacturing defects.

Parts

New or remanufactured replacements for factory-defective parts will be supplied by a Zenith authorized service center for one year from effective 
warranty date (color picture tube — two years). Such replacement parts are warranted for the remaining portion of the original warranty period.

Home Service

Warranty service for 21” diagonal (U.S.A.) or larger screen size models is provided in the home in most cases. (Some repairs may require the unit to
be taken by the servicer to the repair facility and returned, at no additional charge.)

Not Covered

This warranty covers manufacturing defects and does not cover installation, adjustment of customer controls in the home, installation or repair of
home antenna systems, cable converters or cable company-supplied equipment; it also does not cover damage due to misuse, abuse, negligence, acts
of God or other causes beyond the control of Zenith. Any alteration of the product after manufacture voids this warranty in its entirety.

THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY 
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND ZENITH SHALL NOT BE LIABLE FOR 
ANY CONSEQUENTIAL, INDIRECT, OR INCIDENTAL DAMAGES OF ANY KIND, INCLUDING LOST REVENUES OR PROFITS IN
CONNECTION WITH THE PRODUCT. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY
LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS
OR EXCLUSIONS MAY NOT APPLY TO YOU.

OWNER’S RESPONSIBILITY

Effective Warranty Date

Warranty begins on the date of original consumer purchase. For your convenience, keep the dealer’s dated bill of sale or delivery ticket as evidence of

the purchase date.

Operating Guide

Read your Operating Guide carefully so that you will understand the operation of your set and how to adjust the customer controls.

Carry-In Service

Models under 21” diagonal (U.S.A.) screen size must be taken to a Zenith authorized service center for warranty service and must be picked up by the 
owner.

Antenna

Reception problems caused by inadequate home antenna or faulty antenna connections are the owner’s responsibility.

Important 

Product Registration—Please fill out and mail your Product Registration Card. It is imperative that Zenith know how to reach you promptly if we 
should discover a safety problem that could affect you.

Warranty Service

For warranty service information, contact any Zenith authorized service center. Parts and service labor that are Zenith’s responsibility (see above) will 
be provided without charge. Other service is at the owner’s expense. If you have any problem in obtaining satisfactory warranty service, call or write 
the Zenith Response Center. You must provide the model number, serial number and date of purchase or date of original installation. Before you ask
for warranty service, read “Maintenance and Troubleshooting” in your operating guide. You might avoid a service call.

Additional Zenith Picture Tube Protection Plan Available

Zenith offers you the opportunity to obtain additional long-term protection against failure of the picture tube in your new Entertainment
Machine. Our Picture Tube Protection Plan enables you to avoid any unexpected picture tube repair expenses and keep your Entertainment
Machine in top condition. It guarantees you a genuine Zenith replacement picture tube and service from a Zenith authorized service cen-
ter.

ZENITH ELECTRONICS CORPORATION
Zenith Response Center 

201 James Record Rd., Building 3,
Huntsville, AL 35824
Telephone 1 (256) 772-1515
Mon-Fri, 7:00 a.m.-8:00 p.m. CST
Sat. 8:00 a.m.-5:00 p.m. CST
www.zenith.com

ZENITH CONSUMER SERVICES FACTORY OWNED SERVICE CENTERS

801 E. Roosevelt Rd 
Lombard, IL 60148
1 (630) 705-2830

Home & Carry-in Service 
Television/VCR
Parts and Accessories 
PTV/Camcorders

201 James Record Rd.
Building 4
Huntsville, AL 35824
1 (256) 774-4025

Service Hours: 
M-F 8-6, Sat 9-2
Will accept UPS Shipments

Your Zenith Warranty

  

Copyright 1999, Zenith Electronics 

Corporation.

206-3530-A

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Be sure to send in the Product Registration Card. We will send you an application for the Protection Plan near the expiration 
of the two-year manufacturer’s warranty on the picture tube. For additional information call (256) 774-4088.