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P A G E   4 2

206-3491-O

SYMPTOM

Snowy picture and unclear sound.

Multiple images or ‘ghost shadows.’ 

Interference: Sharp lines across 
the screen and lousy sound.

Normal picture but no sound.

No picture and unclear sound.

No picture and no sound.

No color, but the sound is O.K.

Picture has a big black box 
on it, but the sound is O.K.

Remote control doesn’t work.

Menu options can’t be 
changed or selected.

No XDS Information.

Troubleshooting

Some quick and easy tips to resolving problems

POSSIBLE SOLUTIONS

• Check the antenna connection or location.
• Check the cable input.
• Check to see if the TV/ VCR button on the VCR has the TV selected.

• Check the antenna direction and/or location.
• Check the cable input.
• Make sure the wire from the antenna to the TV is 

properly connected.

The following may cause image problems or distortion:
Electrical appliances, powerful lights, cars, trucks; computers or
portable phones; medical equipment.

• If possible increase the distance between the TV and 

the offending appliance. Or shut one of them off.

• Check volume levels.
• Make sure the TV sound is not Muted.
• Try another channel. The problem may be the broadcast, not the TV

.

• Is TV SPKR selected on TV back connections panel?
• Is PILLOW SPKR selected on TV back connections panel but no 

pillow speaker connected?

• Is the wire for the pillow speaker properly installed?

• Make sure output channels on all A/V equipment are on the same channel (3 or 4).
• Check that all connections are tight.

• Is the AC power cord plugged in?
• Check that the AC power outlet works. (Test it by plugging in another device 

or try another power outlet.)

• Make sure the brightness and sound controls are set properly.
• Try another channel. The problem may be with the broadcast.

• Is the program’s picture in black and white?
• Check the color control in the Video menu.
• Try another channel. The problem may be with the broadcast.

• The CC (closed caption) option may be in Text mode. Select Caption 1, or OFF 

in the Captions/Text menu.

• Make sure the batteries are fresh and installed properly.

• Try unplugging the TV power cord for a few minutes, then plugging it back in. 

• XDS data may be provided by the broadcasting station. Not all 

programs will have this information.

Summary of Contents for HealthView H20E50DT

Page 1: ... Copyright 2002 Zenith Electronics Corporation Installation and Operating Guide Warranty Model Number H20E50DT HealthViewTM TV t a b l e o f c o n t e n t s p a g e 5 ...

Page 2: ...signed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a partic...

Page 3: ...n a bed sofa rug or other similar surface This product should not be placed in a built in installation such as a bookcase or rack unless proper ventilation is provided or the manufacturer s instruc tions have been adhered to 11 Power Sources This product should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supply to your home...

Page 4: ...ied service personnel 20 Damage Requiring Service Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions a If the power supply cord or plug is damaged b If liquid has been spilled or objects have fallen into the product c If the product has been exposed to rain or water d If the product does not operate normally by following the o...

Page 5: ...ance 41 Troubleshooting 42 Glossary 43 Warranty for HealthView Series TVs Back Cover Purchase the Optional Installer s Remote and Clone Programmer To perform a normal installation set up you need an installer s remote such as the HP602 and the LT2000 Quickset II Clone Programmer both are shown and described in later sections The installer remote allows access to the Installer menus User menus and ...

Page 6: ...cluded with the Zenith HealthView TV 300 TO 75 OHM ADAPTER ANTENNA CABLE M P I TV Back Flat wire 300 ohm Antenna 300 75 ohm Adapter TV Back Panel Expanded View PILLOW SPEAKER TV SPKR PILLOW SPKR Video In Speaker Out Audio In ANTENNA CABLE M P I TV Back Antenna TV Back Panel Expanded View RF Coaxial Wire 75ohm PILLOW SPEAKER TV SPKR PILLOW SPKR Video In Speaker Out Audio In Locate the Antenna Cable...

Page 7: ...ble Box In Out RF Coaxial Wire 75ohm 3 4 output switch ANTENNA CABLE M P I TV Back TV Back Panel Expanded View PILLOW SPEAKER TV SPKR PILLOW SPKR Video In Speaker Out Audio In Locate the Antenna Cable jack on the back of the HealthView TV Connect the cable service wire that runs from the wall according to one of the dia grams to the right Remove the back of the optional remote and put in two AA ba...

Page 8: ...e and put in two AA batteries Plug in the TV The HealthView TV is designed to operate on standard current 120 volt 60 Hertz AC Do not attempt to operate it on DC power Go to page 11 to Auto Program the TV back of remote 1 2 3 4 5 In Out Audio Video 3 4 VCR Back VCR Back AV Panel output switch Round Or Flat wire 300 ohm 300 75 ohm Adapter TV Back ANTENNA CABLE M P I TV Back Panel Expanded View PILL...

Page 9: ...perate on standard cur rent 120 volt 60 Hertz AC Do not attempt to operate it on DC power Go to page 11 to Auto Program the TV back of remote 1 2 3 4 5 P A G E 9 In Out Audio Video 3 4 VCR Back VCR Back AV Panel output switch TV Back ANTENNA CABLE M P I TV Back Panel Expanded View PILLOW SPEAKER TV SPKR PILLOW SPKR Video In Speaker Out Audio In Cable TV Wall Jack Cable Box In Out 3 4 output switch...

Page 10: ...sed This operation is identical to previous Zenith models using the 5 Wire Interface except that only 7 volts DC was supplied and current draw was only 2 5 mA Pillow Speaker Interface This connector furnishes three control lines and an audio output A patient pendant remote control or entertainment audio and nurse call system may be connected here All lines are isolated from the AC power line and e...

Page 11: ...el Search Press ENTER when the channel search is complete 1 2 3 4 5 6 7 1 2 3 4 5 6 7 0 8 ENTER 9 POWER TV FM FLSHBK MUTE VOLUME CHANNEL MENU ADJ ADJ SELECT TIMER BANK CH PREVIEW BED 1 BED 2 CC 3 5 AUTO PROGRAM ADD DEL BLNK CH LABELS CLOCK SET TIMER CAPTIONS LANGUAGE Mini glossary OFF AIR ANTENNA If the patient can only view over the air broadcasts select Antenna CABLE If you provide cable service...

Page 12: ... the HealthView TV Use the CHANNEL button to cycle through avail able channels Use the VOLUME button to adjust the sound level of the HealthView TV Press CAPTIONS repeatedly to turn selected closed captions option On or Off See Captions page Using the front control panel to operate the television 1 2 3 2 3 1 4 ...

Page 13: ...remote and what they do BANK Press and repeat to select a Channel Memory Bank 1 2 3 or 4 standby MENU SELECT ADJ ADJUST Press MENU repeatedly to scroll through either the Installer or User menus Use SELECT to choose an option and ADJ adjust to change the selected option CHANNEL PREVIEW Gives installer access to the patient s menus Displays the available TV channels and patient s Parental Control m...

Page 14: ... FM Radio Menu 22 Adjusts the FM Radio options Parental Control 24 Allows installer to restrict viewable programming for up to 99 hours with the use of a password 26 OTHER MENUS AND ON SCREEN DISPLAYS Channel Time Shows the current time selected channel and XDS data if available Sleep Timer Sets the time the TV will turn off Volume Shows current sound level Captions Sets Caption Text options Ch Pr...

Page 15: ...o select the option and choose Added Note If the option was turned off in the Service menu you will have to reinstate it before it can appear as an option in the Channel Preview list Note You can elect to Add Delete or Blank VCR 3 and VCR 4 FM can be Added or Deleted but not Blanked 1 2 3 4 5 1 2 3 4 5 6 7 0 8 ENTER 9 POWER TV FM FLSHBK MUTE VOLUME CHANNEL MENU ADJ ADJ SELECT TIMER BANK CH PREVIEW...

Page 16: ...ilable To Program a Channel Label First select a channel using the NUMBER keypad and ENTER or the Channel Up Down arrows on the optional Installer s remote control To select a deleted channel use the NUMBER keypad and ENTER To program a channel label go to the Setup menu and select CH LABELS Press the Right Left adjust arrow to scroll the available preset labels Scroll past scroll past NONE to go ...

Page 17: ...R 9 MENU ADJ ADJ SELECT TIMER BANK CH PREVIEW BED 1 BED 2 3 5 3 4 AUTO EASTERN CENTRAL MOUNTAIN PACIFIC CLOCK MENU CLOCK SET TIME ZONE DAY SAVINGS PRESS SELECT TO CHOOSE PRESS ADJ TO CHANGE AUTO AUTO OFF ON 10 43 AM CLOCK MENU CLOCK SET TIME SET PRESS SELECT TO CHOOSE PRESS ADJ TO CHANGE MANUAL TIMER AUTO PROGRAM ADD DEL BLNK CH LABELS CLOCK SET TIMER CAPTIONS LANGUAGE SETUP MENU TO SET CLOCK AUTO...

Page 18: ...ime that the TV will turn itself On each day Off Time Sets a time that the TV will turn itself Off each day On Off Timer Enables or disables the On Off Timer functions The On Off Timer can be disabled but the settings will be retained AUTO PROGRAM ADD DEL BLNK CH LABELS CLOCK SET TIMER CAPTIONS LANGUAGE TO SET TIMER SETUP MENU The clock must be set before the Timers will function The Off Timer can...

Page 19: ... across the bottom of your TV screen usually the audio portion of the program provided for the hearing impaired TEXT The term for the words that appear in a large black frame and almost cover the entire screen usually messages provided by the broadcaster Set up Closed Caption Text options for the user Closed Captions Text Operating Modes Setup Use MENU SELECT and ADJ Left Right to choose the Close...

Page 20: ...SELECT TIMER BANK CH PREVIEW BED 1 BED 2 CC 2 1 4 Choose the language for the on screen menus Press the MENU key on the optional Installer s remote control so the Setup menu appears Use the SELECT key on the remote control to highlight Language on the screen Press the Right Left ADJ arrow to choose one of the following options English Spanish or French Press ENTER to return to TV viewing 1 2 3 4 3...

Page 21: ...e picture the way you want Preset moves all the above options back to their original factory set levels Using SELECT on the installer s remote control choose Contrast on the screen Using the Right Left ADJ arrow change the contrast level to your preference Press ENTER or MENU one more time to return to TV view ing or repeat from step two to set the other menu options Picture Preference Use SELECT ...

Page 22: ...ADD Adds station to the MUSIC ID List DEL deletes station from the MUSIC ID list FM Labels Lets you label the stations on the MUSIC ID list Labels include CLAS Classical COUN Country NEWS News OLDI Oldies OTHE Other RELI Religious ROCK Rock SPOR Sports TALK talk Clock Set Set the clock in this menu the same way as described on page 17 For manual clock set use the num ber keypad Press TIMER to chan...

Page 23: ... FM radio s clock memory to the correct time Set the clock in this menu the same way as described on page 17 To manually set the clock highlight the Clock Set option then use the num bers on the remote to enter the current time directly Press TIMER to choose AM or PM then press ENTER to remove the menu Note You can also enter the time directly using the 24 hour time system For example to set 2 30 ...

Page 24: ... on the TV You can set different Parental Control viewing restric tions for general audiences and for children both can be active at the same time Simply specifying one content block such as Sex Scenes will not automatically block another content in the pro grams from appearing You cannot disable Parental Control by disconnecting the TV from power Block hours remaining will be retained if power is...

Page 25: ...riction Use the Left Right ADJ arrow to adjust or set the rating for an option for example use the PG setting See the Mini Glossary Ratings Charts on pages 38 and 39 for rating descrip tions After you have selected and adjusted the parental control menu options to your preferences Set the number of hours Parental Control will be on Set a 4 number password Set the Lock On Off option to either on or...

Page 26: ...urrently selected sound setting Ch Preview Menu Press CH PREV Displays list of the available TV Channels AUX source and patient Parental Control menu Closed Captions Menu Press CC Turns selected option on or off See Caption Text page to select options VOLUME Use the keys indicated below to access these menus and displays on the optional remote Channel Banks Menu Press BANK Gives access to the Chan...

Page 27: ...bank with an installer remote press SOURCE BANK and repeat CHANNEL BANK and BANK number will be displayed 3 Use the ADD DEL BLNK item also in the Setup menu to customize your program package You may delete chan nels or add some that have not been entered You can also Blank a channel for accommodating an audio only pro gram source or in house communication The ADD DEL BLNK item on page 15 has more ...

Page 28: ... 4 AUTO PROGRAM removes any channels previously customized with ADD DEL BLNK The channels available on your antenna cable will be entered and any channels previously entered but not currently available will be deleted ADD and DEL not BLNK can be used independently for chan nel banks 1 2 3 and 4 A channel blanked is blanked in all channel banks Channel allocations in tuning bands BROADCAST 2 69 CAB...

Page 29: ... 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 N K 1 2 3 4 B Purpose Channel Number A 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 FM N K 1 2 3 4 B Purpose Channel Number A 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 N K 1 2 3 4 B Purpose Channel Number A 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95...

Page 30: ...justments 1480 03 1 20 01 03 POWER MANAGE 0 XX XX XX TE 10110000 Accessing the Installer s Menu Installer s menus can be accessed by using the optional installer s remote control Just press and hold MENU about 8 seconds until the display changes then press 9 8 7 6 then ENTER To exit the Installer s Menu press ENTER again Changes you make will be stored in nonvolatile memory The Installer s Menu op...

Page 31: ...Menu 07 MIN VOLUME Minimum Volume This function determines the minimum volume level allowable with the VOLUME VOL Up Down control In this way for example someone cannot set the volume too low to hear The range is from 0 to 63 change values with ADJUST The factory default is 0 which provides full range of volume control It may be best to set the same value on every TV NOTE The minimum volume level ...

Page 32: ...s change channels only 1 Channel down below the lowest channel or channel up higher than the highest and TV turns off 2 Channel down below the lowest channel or up higher than the highest and TV goes to FM radio Channel down below lowest FM station or Channel up higher than the highest and TV channels return 3 Channel down below the lowest channel or up higher than the highest and TV goes to FM ra...

Page 33: ...e master TV should be connected to a good stable signal from an over the air antenna or cable service and turned on Teaching and Learning is only possible between identical model Zenith TVs However the Clone programmer can store 4 different master TV setups WARNING Copying a blank or incorrect memory into a TV will cause the TV to operate erratically or become inoper able Use a Zenith MBR Remote l...

Page 34: ... 4 If you choose a Memory Bank that already has a master TV s setup already in it it will be overwritten by this Master TV s setup Once the Clone memory bank is select ed press ON OFF POWER or ENTER The Clone memory bank you have selected will be shown Press ON OFF or POWER to begin copying the master TV s setup Ca 34 35 50 Chassis Series TVs Special Edit Channel Labels Feature Use the Clone s EDI...

Page 35: ...er Use the printed menu illustrations on the quick setup sheet supplied with the Clone as an aid to making your programming choices Although the menus are not all displayed the clone functions all operate normally When cloning operations are complete just unplug the LT2000 from the TV If the TV does not display a picture blank screen after a few seconds just change channels Troubleshooting Problem...

Page 36: ... remove any on screen display or menu NUMBER KEYPAD Select channels directly enter channel num bers and press ENTER to go to new channel remote control part number SC637 124 213 05 TIMER Press and repeat to use Sleep Timer VOLUME LEFT RIGHT Adjusts the sound levels CHANNEL PREVIEW Displays the available TV channels and gives hospital patient access to the Parental Control menu CC CLOSED CAPTIONING...

Page 37: ...lects next available channel MUTE Turns sound Off and On remote control part number SC637 124 213 05 VOLUME UP DOWN Adjusts the sound levels A quick list of the keys on the optional patient remote and what they do in FM Radio mode TIMER Press and repeat to set the time the TV will turn itself off TV FM Selects TV or FM radio mode ENTER Press for MUSIC ID list of available FM stations Press ENTER a...

Page 38: ... Block program Content based on individual parameters such as Strong Dialog Mature Language Sex Scenes Violence Scenes or Fantasy Violence Scenes in the Content Blk option How many hours do you want Parental Control to be active You can set the Hours option for up to 12 hours Select a secret password in the Set Password option Use the number keys on the remote Don t forget the password it is the o...

Page 39: ...o to the CONTENT BLOCK menu Use SELECT to highlight an option like SEX SCENES Press ADJ Right arrow to choose Unblocked TV PG AND ABOVE TV 14 AND ABOVE or TV MA AND ABOVE means more restrictive headings are automatically included when you choose a low restriction setting like TV PG See the Mini Glossary Ratings Charts on this and the previous page for rating meanings After you have selected and ad...

Page 40: ...t option on or off CHANNEL PREVIEW 5 9 20 32 44 AUX FM CC FOR PARENTAL CONTROL CH TO SELECT ENTER TO QUIT VOLUME CAPTION 1 IS ON CC Using the optional remote press the keys indicated below to access these menus and displays Inactive TV Display Notify nurse attendant if you wish to use TV INACTIVE TV PLEASE CALL ATTENDANT Ch 25 PBS 7 15 OLD TIME MOVIES LENGTH 01 00 TIME LEFT 00 36 Rating TV 14 PM C...

Page 41: ...ety of cleaner 2 Rinse the cloth and wipe the cabinet again 3 Let the cabinet air dry before turning the HealthViewTM TV on Use a quality wood cleaner and polish This will protect the TV from dirt and dust as well as keep the cabinet looking new If the TV is to be left dormant for a long time it s a good idea to unplug the power cord to protect against possi ble damage from lightning or power surg...

Page 42: ...ance Or shut one of them off Check volume levels Make sure the TV sound is not Muted Try another channel The problem may be the broadcast not the TV Is TV SPKR selected on TV back connections panel Is PILLOW SPKR selected on TV back connections panel but no pillow speaker connected Is the wire for the pillow speaker properly installed Make sure output channels on all A V equipment are on the same ...

Page 43: ... other A V device ANTENNA The physical receiver of television signals sent over the air A large metal piece of equipment does not always have to be visible for your home to be using an antenna AUTO PROGRAM Auto Program has the HealthView TV automatically find all the channels available in your area DELETE Lets you remove channels from the list the patient will scroll through using the patient remo...

Page 44: ...cture voids this warranty in its entirety THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY EXPRESSED OR IMPLIED INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND ZENITH SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL INDIRECT OR INCIDENTAL DAMAGES OF ANY KIND INCLUDING LOST REVENUES OR PROFITS IN CONNECTION WITH THIS PRODUCT SOME STATES DO NOT ALLOW LIMIT...

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