Your new Zenith product is guaranteed against faulty materials, defective components
or manufacturing defects. The guarantee starts from the date of original purchase of the
product for a period of one (1) year, unless Beko plc (the “Manufacturer”) agrees to
extend the guarantee for the product in writing. If you have any questions about the
guarantee on your product (including how long it is valid), please contact your retailer
or our Call Centre on 0333 207 2028.
This guarantee does not in any way diminish or affect your statutory rights in
connection with the product. This guarantee is in addition to your statutory rights as a
consumer. If you have any questions about these rights, please contact the retailer from
which you purchased the product. In certain circumstances, it is possible that your
statutory rights may offer additional or higher levels of protection than those offered
under the terms of this guarantee.
What is covered by this guarantee?
•
Repairs to the product required as a result of faulty materials, defective components or
manufacturing defects.
•
Functional replacement parts to repair a product.
•
The costs of a Zenith Approved Engineer to carry out the repair.
What is not covered?
•
Transit and delivery damage.
•
Cabinet or appearance parts, including but not limited to control knobs, flaps and handles.
•
Accessories and/or consumable items including but not limited to ice trays, scrapers, cutlery
baskets, filters and light bulbs.
•
Repairs necessary as a direct or indirect result of:
o
Accidental damage, misuse or abuse of a product.
o
An attempted repair of a product by anyone other than a Zenith Approved Engineer (the
“Engineer”).
o
Installation or use of a product where such installation or use fails to meet the
requirements contained in this guarantee or the product manual.
•
Repairs to a product operated at any time on commercial or non-residential household premises
(unless we have previously agreed to the installation environment).
This guarantee is limited to the cost of repairing the product. To the extent permitted
by law, Beko plc (the “Manufacturer”) does not accept and will not be held liable for any
financial loss incurred in connection with the failure of any product to operate in
accordance with the expected standards. Such financial loss includes but is not limited
to loss arising from:
•
Time taken off work.
•
Damaged food, clothing or other items.
•
Meals taken at restaurants or from takeaways.
•
General compensation for inconvenience.
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