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Care and Maintenance

Daily Care
Remove the Dome
Replace the Mic Caps

Technical Information
Troubleshooting
Further Information

Operating, Transport & Storage Conditions 
Safety Information
Waste Disposal
Compliance Information
Wireless Technical Description
Symbols and Descriptions

Warranty and Service

Repair
Exclusions from Warranty Repair Coverage 
Loss and Damage

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Summary of Contents for CLARITY Pixie

Page 1: ...User Guide Pixie OTC Hearing Aids...

Page 2: ...octor an ENT Your ear has a birth defect or an unusual shape Your ear was injured or deformed in an accident You saw blood pus or fluid coming out of your ear in the past 6 months You have a lot of ea...

Page 3: ...e manufacturer If your pain or discomfort doesn t go away contact your hearing healthcare professional You can also report this to FDA as an adverse event according to the instructions that appear lat...

Page 4: ...um ion rechargeable battery yourself Contact us if you believe a battery replacement is required Do NOT insert hearing aids into the ear canal while sleeping Do NOT use hearing aids during X rays MRIs...

Page 5: ...ortable or painful You should turn down the volume or remove the device if the sound output is uncomfortably loud or painful If you consistently need to turn the volume down you may need to further ad...

Page 6: ...cal condition that causes hearing loss People who start using hearing aids sometimes need a few weeks to get used to them Similarly many people find that training or counseling can help them get more...

Page 7: ...d alterations to this product Only use attachments components specified by the manufacturer Avoid using ear tips adapters cables and other accessories not specified or provided by the manufacturer as...

Page 8: ...you re using the hearing aids Keep this in mind when you need to be aware of your surroundings You should adjust to this over time Consult a hearing care professional preferably an ear nose throat do...

Page 9: ...Clarity App Daily Use Charging the Hearing Aids Hearing Aids Instructions Charge the Charging Case Charging Case Instructions Inserting the Hearing Aids Removing the Hearing Aids Find the Most Suitabl...

Page 10: ...formation Troubleshooting Further Information Operating Transport Storage Conditions Safety Information Waste Disposal Compliance Information Wireless Technical Description Symbols and Descriptions Wa...

Page 11: ...ed mild to moderate hearing impairment Indications for Use The Zepp Clarity Pixie hearing aids are intended to amplify sound for individuals 18 years of age or older with perceived mild to moderate he...

Page 12: ...ie Hearing Aids Charging Case 2 Size S Closed Domes 2 Replaceable Mic Cap 2 Size S Open Domes 2 Size M Closed Domes 2 Size M Open Domes Your Hearing Aids What s in the Box Size M Open Domes are pre at...

Page 13: ...C Power Cable USB Power Adapter Cleaning Brush Cleaning Cloth User Guide Pixie OTC Hearing Aids User Guide Quick Start Guide Scan the QR code to get to know your Zepp Clarity Pixie Pixie Quick Start...

Page 14: ...04 Overview Hearing Aids Indicator Lights Charging Slots USB Power Port Charger Case Indicator Light Lid Replaceable Dome Replaceable Mic Cap Charging Contacts Removal Cord Removal Cord Grip...

Page 15: ...rences You can adjust the volume change the hearing programs locate your hearing aids update the firmware and more To get the app go to the Apple App Store or Google Play Store on your smartphone and...

Page 16: ...ging slot marked with an R and the left one in the slot with an L Make sure the domes are pointing outwards and the removal cord is pointing upwards Gently press down on the hearing aids with your thu...

Page 17: ...fficient battery Orange light Hearing aid have insufficient battery and are charging Indicator light off Hearing aids are not properly placed or charging case is out of power Please place the hearing...

Page 18: ...ging case by connecting to a power socket or using a Qi certified wireless charging pad It takes about 2 5 hours to fully charge the charging case by using power socket Wireless charging pad is not in...

Page 19: ...ght The charging case battery is low or charging Indicator light off Charging case is out of power Please charge the charging case Charging Case Instructions The charging case indicator light will onl...

Page 20: ...10 Inserting the Hearing Aids Remove the hearing aids from the charging case and check the markings on them L is for the left ear and R is for the right ear Gently insert the hearing aid into your ear...

Page 21: ...your ear canal opening If the device feels loose in your ear see page 14 to learn how to choose the right dome size For most ears the Removal Cord Grip should be in this position If the Removal Gord...

Page 22: ...ord Grip with your thumb and index finger and gently pull outwards to remove the hearing aids from the ear canal Wipe the device gently with the cleaning cloth Placing them into the charging case Remo...

Page 23: ...fortable or secure choose another dome size The Open Dome have two layers of blades each with three openings This design make your voice sound more natural Closed Dome consists of two layers of blades...

Page 24: ...et stuck in your ear canals and may cause pain inside your ears Some people have left and right ear canals that are not the same size and if this is the case for you you may need to use a M sized dome...

Page 25: ...e the program recommendation feature This feature can recommend one of three standardized output profiles for you based on your hearing impairment situation and automatically set the volume which will...

Page 26: ...lume of your hearing aids with the Zepp Clarity App You can swipe the volume bar upwards or downwards to adjust the volume of your hearing aids Tap the button in the middle you can adjust the volume o...

Page 27: ...en of the Zepp Clarity App Tap the mute button under the volume bar If you want to unmute tap the mute button again Checking the Battery Level At the top of the home screen of the Zepp Clarity App you...

Page 28: ...Switching the Hearing Program The hearing aids support 8 preset hearing programs for you to choose freely in different scenarios 18...

Page 29: ...y tapping the edit button below the preset hearing program you can customize the preset hearing program according to your own needs Adjust pitches Bass Middle Treble Adjust noise cancellation depth 19...

Page 30: ...ations more easily You can be enabled on the More page at the bottom of the home screen of the Zepp Clarity App Quickly double tap your ear to turn this feature on or off Please note that the requires...

Page 31: ...er this feature is enabled your hearing aids will play a tone as a reminder when there is an incoming call Meanwhile the hearing aids automatically switch to Phone mode during a call which effectively...

Page 32: ...please clean your hearing aids each day to avoid dirt buildup wich could cause degradation damage oran ear canal allergic reaction Daily Care Brush the Dome to remove wax and debris Brush around the...

Page 33: ...th the Cleaning Cloth Brush the sound outlet to remove wax and debris Pinch the body of the hearing aids firmly with your thumb and index finger then use your other hand to grab the dome and remove it...

Page 34: ...Select a new Dome Align the sound outlet with the center of the new Dome Press into place until you feel a click Click 24...

Page 35: ...the hearing aids Gently pry the Mic Cap off the hearing aids Gently pinch the Mic Cap with the other hand and pull it through the removal cord and remove it Use a Cleaning Brush to gently brush off t...

Page 36: ...Take a new Mic Cap Pass the circular hole on the Mic Cap through the Removal Cord Grip Attach the Mic Cap to the hearing aids you will hear the sound of clicks Click 26...

Page 37: ...age HFA OSPL90 Average full on gain HFA FOG Reference test gain Frequency response bandwidth range See Figure 2 Frequency response curve Total harmonic distortion Total harmonic distortion noise Equiv...

Page 38: ...red in a 2 cc coupler OSPL 90 dB SPL 120 110 100 90 80 70 60 100 1000 10000 OSPL 90 Frequency Hz Figure 2 Nominal frequency response curve as measured in a 2 cc coupler Frequency Hz RESP 60 dB 60 50 4...

Page 39: ...sound quality seems low weak or diminished 1 Use the Clarity App to change volume in programs 2 Change or clean dome 3 Change or clean mic cap Issue Solutions Hearing aids whistle ring or buzz 1 Try t...

Page 40: ...y inserted Cannot adapt to hearing amplified sound e g own voice too loud background sounds audible etc 1 Get help from a customer service advisor Dial 855 619 4327 to contact us 1 Ensure hearing aids...

Page 41: ...ort Storage Conditions Safety Information Warning A lithium ion rechargeable battery is permanently built into your hearing aid Incorrect use of the hearing aid can cause the lithium ion rechargeable...

Page 42: ...oven induction oven or other high induction fields and sunlight Never put hearing aids in your mouth as they can easily be swallowed Charge your hearing aids only with the approved charging case and c...

Page 43: ...to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accor...

Page 44: ...an experienced radio TV technician for help Changes or modifications not expressly approved by Huami could void the user s authority to operate this equipment This device complies with part 15 of the...

Page 45: ...er must not be co located or operating in conjunction with any other antenna or transmitter FCC ID 2AC8UA2285 Hearing Aid Model A2285 Charging Case Model A2207Y Radio Transceiver Frequency Range 2 4 t...

Page 46: ...21 CFR 874 and Type B per IEC 60601 2 66 This hearing aid model has been tested to and has passed the following EMC emissions and immunity tests IEC 60601 1 2 radiated emissions requirements for a Gro...

Page 47: ...aids to avoid damage Note Relative humidity Store between 0 to 90 relative humidity Contains electronics dispose according to local regulations or return to the manufacturer Do NOT use if package is d...

Page 48: ...SN REF Serial number Type B applied part Catalogue number Date of manufacture Manufacturer 38...

Page 49: ...ot been damaged lost or modified including repaired without our prior written consent in any way we will credit back the purchase price to the account used at the time of purchase less any expedited s...

Page 50: ...new or refurbished replacement parts Exclusions from Warranty Repair Coverage Normal wear and tear Cosmetic damage including but not limited to scratches dents and broken plastic on ports unless fail...

Page 51: ...parameters pertaining to any software or services beyond the product s normal use function substantially in accordance with Zepp s technical specifications or accompanying product documentation A pro...

Page 52: ...s and one charging case that is lost or damaged during the warranty period for a fee stated and updated at clarity zepp com Devices damaged from improper use or care will not be replaced How to submit...

Page 53: ...2023 Zepp Health All rights reserved Zepp Clarity and the Zepp Clarity logo are trademarks or registered trademarks of Zepp Health Group A10803205000000 XX XXXX clarity zepp com 855 619 4327...

Page 54: ...0 1mm 0 5mm PANTONG Black C CMYK mm 1 1 200g 105g A10803205400000 V1 2 2023 6 2 Duet_...

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