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...Privacy Policy
pursuant to this Privacy Policy, we will inform the party receiving it that the Personal
Information may only be used for a specific, limited purpose in accordance with this
Privacy Policy and as agreed upon in advance by Zero Friction LLC We also may use
confidentiality agreements to further protect Personal Information that becomes the
property of Zero Friction LLC
From time-to-time, in order to provide you with the services, information and products
that you have requested, to fulfill an order, to conduct contests, promotions or
sweepstakes or to provide you with services, information and products that we think
might be of interest to you, we may share your Personal Information with the following
entities and individuals:
Licensees, Licensors and other Business Partners: The Excel Golf Companies may
enter into business dealings, license agreements or other contracts with third parties
(we call these relationships “Third Party Agreements”). In connection with these Third
Party Agreements, the Excel Golf Companies may license various trademarks and other
intellectual property rights to third parties. At other times, Zero Friction LLC may receive
permission from a third party to use the third party’s trademarks or intellectual property
rights. In addition, Zero Friction LLC may enter into business relationships or contracts
with other companies for a variety of goods and services. To the extent that Personal
Information is shared with these third parties, we will inform them that the Personal
Information may only be used for a specific, limited purpose in accordance with this
Privacy Policy and as agreed upon in advance by Zero Friction LLC
Third Party Service Providers and Golf Retailers: In some instances, your Personal
Information will be shared with third parties who perform services and carry out
functions on our behalf and/or in connection with a product order. These include,
among others, third party payment and order processors, our network of fulfillment
entities (such as local retailers and other product distributors), package delivery
services, data management and analysis companies, marketing professionals, fraud
protection services, website evaluators and the like. These companies and individuals
may be used, among other ways, to fulfill orders, process credit card payments, provide
customer service, deliver packages, send emails or post mailings, update customer lists
and provide marketing services and support.
Marketing, Advertising and Website Hosting Companies: Occasionally, the Zero Friction
LLC Companies utilize the services of outside agencies, companies or individuals
to run marketing campaigns, respond to information requests, coordinate contests,
sweepstakes and promotions or to host or operate websites and web pages that are
connected with our business. We may also contract with third parties to help us better
understand your web usage preferences or to analyze data that we collect on our
websites and elsewhere. To the extent that Personal Information is shared with these
third parties, we will inform them that the Personal Information may only be used for a
specific, limited purpose in accordance with this Privacy Policy and as agreed upon in
advance by Zero Friction LLC
Consultants and Corporate Service Providers: The Zero Friction LLC Companies may
use third parties to help us operate various aspects of our business. This might include
people or companies that we bring in to help us understand how to more efficiently
operate our business. It also might include third parties that we may use to outsource
or help facilitate one or more aspects of our business (e.g. order fulfillment, customer
service, co-branding issues, manufacturing, payment processing, etc.). To the extent that
Personal Information is shared with these third parties, we will inform them that the
Personal Information may only be used for a specific, limited purpose in accordance with
this Privacy Policy and as agreed upon in advance by Zero Friction LLC
Business Transfers: As noted above, in the event that all or substantially all of our assets
are sold or transferred to another party, or in case a transaction occurs in which your
Personal Information is one of the business assets transferred, all Personal Information
that has been collected and stored may be one of the business assets that we transfer.
You will be notified of such a transfer in accordance with Paragraph 14, below.
Law Enforcement, Regulatory Agencies and Legal Proceedings: The Excel Golf Companies
may share your information with government entities, authorized law enforcement
personnel, regulatory bodies or as part of legal proceedings, in response to a valid
subpoena or court order or as required by applicable law.
7. What is the process for reviewing and correcting information?
You may request a copy of the Personal Information that Zero Friction LLC has collected.
You may also correct any inaccuracies contained in this Personal Information. We do
not charge for information requests, although we may charge you a fee to cover our
reasonable costs of actually providing you with a copy of your Personal Information. We
will require proof of your identity. Please address requests to Internet Customer Service
Representative, Zero Friction LLC, 1 Trans Am Plaza Drive- Suite 540, Oakbrook Terrace,
IL 60181 or email info@zerofriction.com. We will provide you with a readable copy of
the Personal Information within a reasonable time period after your request (usually 30
days). You may challenge the data that we hold about you, and, where appropriate, you
may have the data corrected or completed. In some instances recognized by law, we may
refuse to provide you with a copy of the Personal Information or change the data, but we
will give you reasons for our refusal.
We also welcome your questions, comments and suggestions about our Privacy Policies.
Please send your comments to info@zerofriction.com.
8. Does Zero Friction LLC offer links to other websites?
We also may offer links to websites that are not operated by Zero Friction LLC. If you
visit one of these linked sites, you should review their privacy and other policies. We are
not responsible for the policies and practices of other companies. Similarly, while all
websites operated by the Excel Golf Companies have similar privacy policies that govern
their use and operation, policies may vary from site to site and/or mobile application
based upon local customs, practices or laws or due to circumstances unique to that site.
Please review the privacy policy of each site and/or mobile application to determine the
applicable privacy policies.
9. What about Personal Information received from third parties?
Any Personal Information that Zero Friction LLC receives from third parties is subject to
the privacy policies of those entities. We are not responsible for the policies and practices
of other companies. You should carefully review the privacy policy of any third party to
make sure you are comfortable with how they are going to treat your personal data. For
example, some companies may require you to opt-out of their information exchange
programs. In those instances, Zero Friction LLC may receive and/or use information
gathered by these outside companies or agencies, and the handling and processing of
your data will be governed by such third parties’ policies and not by this Zero Friction
LLC policy.
10. What about the privacy of children?
Protecting the privacy of children is important. Our DistancePro mobile app is not
directed at children under the age of 13, nor do we knowingly solicit or collect Personal
Information from children under the age of 13. If we become aware that a user is under
the age of 13 and has signed up without prior verifiable parental consent, we will remove
his or her Personal Information from our files. We do not sell or ship any items ordered
through our website(s) to anyone who we know to be under the age of 18.
11. What happens if Personal Information is not provided?
If you choose not to provide Personal Information, you may be able to use some of the
DistancePro mobile app features. However you will not be able to access areas that
require registration. Even if you do not provide Personal Information, we will sometimes
collect anonymous information about how you have used the mobile app. This is
information that does not personally identify you, but which may be helpful for marketing
or improving the services we offer. (Click here for more information on general data
that is collected when you use our mobile app, visit our websites, and on how we use
cookies.) In addition, the Federal Trade Commission provides helpful information about
online privacy its website: http://www.ftc.gov/. For information about online shopping,
please call 1-877-316-7492.
12. How can I stop receiving communications from Zero Friction LLC?
If you wish to stop receiving communications from us or would like us to cease
processing your information in any other way, you can write to us at: Internet Customer
Service Representative, Zero Friction LLC, 1 Trans Am Plaza Drive- Suite 540, Oakbrook
Terrace, IL 60181 or email info@zerofriction.com. We will also provide you with a return
email opt-out address in each email that we send to you so that you may opt out of
receiving future email communications. This return opt-out address will be operational
for at least 30 days following the date the email was originally sent to you.
13. What happens when changes are made to this Privacy Policy?
From time to time, it may be necessary for Zero Friction LLC to change this privacy policy.
We suggest that you check here periodically. Such modifications are automatically
effective upon posting. You can be assured, however, that any changes will not be
retroactively applied and will not alter how we handle previously collected information.
If at any point we desire to use your Personal Information in a manner different than that
stated at the time it was collected, we will notify you by email and give you the chance
to indicate whether you consent to the proposed use.
By installing and using the DistancePro mobile app, you are accepting the terms and
conditions described in this Privacy Policy. Please see our Terms and Conditions for
additional information.
14. When was the Privacy Policy last updated and when do those changes take
effect?
This Privacy Policy was last updated on October 14, 2016 and all changes are effective
immediately.
Zero Friction LLC
1 Trans Am Plaza Drive, Suite 540
Oakbrook Terrace, IL 60181
(877) 316-7492
