Privacy Policy...
PRIVACY POLICY
At Zero Friction LLC, we are committed to respecting your privacy. As a user of our
Distance ProTM mobile app, we only want to contact you if you wish to be contacted by
us. With that in mind, we offer you the following details of how we gather, use, share and
protect the information collected via this mobile app. Some links within the DistancePro
app may link directly to Zero Friction LLC webpages or third-party webpages. Please see
the Terms and Conditions and Privacy Policy for Zero Friction LLC webpages.
This Privacy Policy does not apply to your use of non-Zero Friction LLC websites linked
to or from this app.
By using this mobile app, you are accepting the terms and conditions described in this
Privacy Policy.
1. What kinds of information does Zero Friction LLC collect?
The Zero Friction LLC DistancePro mobile app collects information about you via the
registration and profile settings pages, where you are able to enter information into data
fields and then send this information back to Zero Friction LLC. You may be asked to
provide us with your name, address, phone number, fax number, email address, shipping
address and similar information about you as an individual. We may also ask you
questions about your golf game, your buying preferences or your lifestyle. We refer to all
of this information as your “Personal Information.”
Zero Friction LLC intends to give you as much control as possible over your Personal
Information. There are times when we may need your Personal Information in order to
respond to your information requests.
If you choose to give Zero Friction LLC Personal Information via the DistancePro mobile
app, it is also our intent to let you know how we will use such information. If you tell us
that you do not wish to have this Personal Information used as a basis for further contact
with you, we will respect your wishes. For information about online shopping, please call
1-877-316-7492. You can also email us at info@zerofriction.com for more information or
you can write to us by addressing requests to Internet Customer Service Representative,
1 Trans Am Plaza Drive, Suite 540, Oakbrook Terrace, IL 60181.
2. Why does Zero Friction LLC collect this information and how is it used?
We need this information to help us improve our services to you; we want to make it
easier to tailor our products and services to your particular needs.
With that in mind, Zero Friction LLC collects Personal Information and General Data in
order to:
• Conduct and facilitate online transactions.
• Maintain purchasing records and understand shopping patterns.
• Make the DistancePro mobile app easier for you to use by not having to enter
information more than once.
• Provide information faster.
• Create content more relevant to you.
• Adjust the DistancePro mobile app to your personal preferences.
• Process your product orders.
• Process your support and/or information requests.
• Conduct contests, sweepstakes and promotions.
• Help you quickly find products, services or information available from Zero Friction LLC
• Make improvements to the DistancePro mobile app.
• Assess general trends within the DistancePro mobile app.
• Alert you to new products, contests, sweepstakes, special offers, updated information
and other services that Zero Friction LLC thinks might be of interest to you. This might be
done through direct contact with you or by customized postings on our websites.
• Where you have given us your permission we also might authorize other companies to
contact you directly.
• Enable you to use certain customized features and to save information for later uses
of the DistancePro Mobile app.
• Create and deliver other similar business-related features and services.
• Offer you occasional opportunities to provide us with feedback about our products or
services.
3. How do I let Zero Friction LLC know that it is okay to contact me?
After you download and install the DistancePro mobile app, you will be asked to provide
certain Personal Information that will allow us to keep track of your serial number for
the purposes of warranty claims and customer support. By installing and using this
mobile app, you agree that Zero Friction LLC and its fulfillment partners may contact
you regarding your DistancePro device registration and/or your use of the DistancePro
device and mobile app.
When you provide us with your Personal Information, you also may be asked whether
you would like to receive future contacts from Zero Friction LLC and from our select
business partners and affiliates (as described in Section 7 below). You elect to receive
these future contacts by “opting in” in the designated check box. Once you opt-in,
you are granting us permission to use the Personal Information as described in this
Privacy Policy, including transferring and storing your Personal Information at one or
more locations within the United States of America. Your election to opt-in also is your
agreement that we may share your Personal Information with selected business partners
and affiliates. The opt-in process further means that Zero Friction LLC and the entities
that we share your Personal Information with (as described below) may contact you
directly in accordance with this Privacy Policy. Whenever we share Personal Information
pursuant to this Privacy Policy, we will inform the party receiving it that the Personal
Information may only be used for a specific, limited purpose in accordance with this
Privacy Policy and as agreed upon in advance by Zero Friction LLC. We also may use
confidentiality agreements to further protect Personal Information that becomes the
property of Zero Friction LLC.
If you provide us with your mailing address, telephone number or facsimile number,
and tell us that we may contact you, we may also get in touch with you by one of these
methods.
4. Where does Zero Friction LLC store this information and is it secure?
Zero Friction LLC operates in many countries throughout the world. To enable us to offer
consistent service to our customers, wherever they may live, we manage most of our
Internet sites and our Distance Pro mobile app from within the United States. Information
may be collected outside of the U.S. and transferred to the U.S. in certain instances.
Information that we collect may also be transferred to and stored by third parties who
perform services and carry out functions on our behalf and/or in connection with an order.
These include, among others, third party payment and order processors, our network
of fulfillment entities (such as local retailers and other product distributors), package
delivery services, data management and analysis companies, marketing professionals,
fraud protection services, website evaluators and the like.
Zero Friction LLC takes precautions to protect your Personal Information, including our
policy of allowing access to this Personal Information to only to those individuals and
entities with a need to know. We also use available technology and encryption, when
legally required or when appropriate for your protection, to provide a more secure
environment and to reduce the chance of unauthorized access.
Personal Information is stored in a secure environment protected by a combination of
physical and technical measures. The information may be kept in separate locations or
it may be aggregated into reports, lists or databanks. There is no general public access
to this information. In some cases, the Personal Information may be encrypted before
you conduct your transaction, using appropriate secure technology. If you send us
correspondence such as email or postal mail, or contact us by phone, we may collect
such information in a file specific to you. These files will also be stored in secure
locations.
Always keep in mind, however, that the Internet is not a secure system and you should
be cautious about the information you disclose while you are online. Although we take
steps to protect your Personal Information against loss, misuse and alteration, as is the
case with all computer networks linked to the Internet, we cannot absolutely guarantee
the security of your Personal Information provided over the Internet and we will not
be responsible for loss, misuse or alteration of the Personal Information. Click here to
find out more about online security. In addition, the Federal Trade Commission provides
helpful information about online privacy on their website: http://www.ftc.gov/
5. How long will Zero Friction LLC store this Personal Information?
We will remove the Personal Information within a reasonable period of time after
receiving your request to do so. Otherwise, the information will be stored in a secure and
protected environment for as long as we believe it necessary to serve you and to carry
out the other purposes for which we collected the Personal Information and General
Data. In addition, legislation might oblige us to store this Personal Information for a
certain period of time.
To understand how you can amend or update your Personal Information, please refer to
the appropriate question in this Privacy Policy.
6. Does Zero Friction LLC share this information with anyone?
We understand that your privacy is important to you. It is our policy not to disclose
Personal Information about our website visitors without your explicit consent. This
consent is given by your election to “opt-in” at the time you provide us with the Personal
Information or by your making a purchase at one of our websites. Once you opt-in or
make a purchase, you are granting us permission to use the Personal Information as
described in this Privacy Policy, including transferring to and storing your Personal
Information at our central website located in the United States of America and to third
parties who perform services and carry out functions on our behalf and/or in connection
with an order. Your election to opt-in and/or your online purchase constitute your
agreement that we may share your Personal Information with selected business partners
and affiliates. The opt-in process further means that Zero Friction LLC and the entities
that we share your Personal Information with (as described below) may contact you
directly in accordance with this Privacy Policy. Whenever we share Personal Information
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