Revision Date – 15/07/2020
page 4
3 STANDARD SERVICE/WARRANTY TIMES
WORK REQUIRED
INDIVIDUAL WARRANTY TIME*
Compressor – remove and replace **
Condenser – remove and replace **
Refrigerant blockage or leak **
Compressor control unit – remove and replace
1.0 hours
Compressor mounting base –remove and replace
1.5 hours
Control panel circuit board – remove and replace
1.0 hours
Device / plug fuse - replace
0.25 hours
Fan – remove and replace
1.0 hours
Hinge assembly – service
0.25 hours
Inlet power socket - remove and replace
0.75 hours
Latch assembly – remove and replace
0.25 hours
Lid seal – remove and replace
0.25 hours
Interior Light - replace
0.25 hours
Main circuit board – remove and replace
1.0 hours
Power cable – check and replace
0.25 hours
Rubber feet – remove and replace (x 4)
0.25 hours
Thermistor - replace
1.0 hours
* Some warranty times can be negotiable due to unforeseen complexities. Any extension to the standard
warranty times must be authorised by ARB.
** These parts are not considered serviceable items. Complete fridge replacement is required.
*** Light LED is only covered under warranty for the first 3 months after the initial purchase date.
ARB will not pay for the removal or replacement of a fridge freezer that has been built in, unless
authorisation is given by the ARB.
The warranty labour rate paid will be based on the average refrigeration service rate for the region of the
repairer.
Calculating total warranty time
The table above list warranty times for the service of individual components.
If a single item is serviced or replaced and the warranty time is less than 0.5 hours, ARB will accept a
total warranty time of 0.5 hours. This will allow for assessment and administration of the warranty claim.
If multiple components are to be serviced or replaced under the same warranty claim, the full individual
warranty time will not be paid to replace each component. The total warranty time paid will be calculated
as follows:
Individual warranty time
For component being replaced with the
longest individual warranty time.
+
0.5 hours
For each additional component being
replaced with an individual warranty time
greater than 0.5 hours
+
Individual warranty time
For each additional component being
replaced with an individual warranty time less
than 0.5 hours
