69 Installation and Operating Instructions V04
16 Warranty
The factory warranty card is enclosed with the package
, p
lease keep well the
factory warranty card. Warranty terms and conditions can be downloaded at
www.zeversolar.com/service/warranty/ if required. When the customer needs
warranty service during the warranty period, the customer must provide a copy of
the invoice, factory warranty card, and ensure the typelabel of the inverter is legible.
If these conditions are not met, Zeversolar has the right to refuse to provide with
the relevant warranty service.
17 Contact
If you have any technical problems concerning our products, please contact
zeversolar service. We require the following information in order to provide you with
the necessary assistance:
• Inverter device type
• Inverter serial number
• Type and number of connected PV modules
• Error code
• Mounting location
• Warranty card
Service Contact
Our regional services contact information can be found
at :https://www.zeversolar.com/service/customer-interaction-center/
SMA New Energy Technology (Jiangsu) Co., Ltd.
Tel.: +86 512 6937 0998
Fax: +86 512 6937 3159
Web: www.zeversolar.com
Factory add.: No.588 Gangxing Road, Yangzhong Jiangsu, China
Headquarters add.: Building 9, No.198 Xiangyang Road, Suzhou 215011, China