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Warranty Terms

1.  Customers are entitled to replacement or free repair service in case of quality 

deficits found in the product within 15 days upon receipt of the product.

2.  Customers are entitled to free repair service from ZHIYUN for any product 

proven defective in material or workmanship that results in product failure 

during normal consumer usage and conditions within the valid warranty 

period, which is 12 months counting from the date of selling. However, 

warranty period varies by product component and country of purchase. 

Please contact our after-sales service team on the ZHIYUN official website or 

your place of purchase for detailed warranty information.

1.  Products subjected to unauthorized repair, misuse, collision, neglect, 

mishandling, soaking, accident, and unauthorized alteration.

2.  Products subjected to improper use or whose labels or security tags have 

been torn off or altered.

3.  Products whose warranty has expired.
4.  Products damaged due to force majeure, such as fire, flood, lightning, etc.

1.  If failure or any problem occurs to your product after purchase, please contact 

a local agent for assistance, or you can always contact ZHIYUN's customer 

service through email at info@zhiyun-tech.com or website at www.zhiyun-

tech.com.

2.  Your local agent or ZHIYUN's customer service will guide you through the 

whole service procedure regarding any product issue or problem you have 

encountered. ZHIYUN reserves the right to reexamine damaged or returned 

products.

Warranty Period

Warranty Exclusions

Warranty Claim Procedure

Summary of Contents for CRANE - M2 S

Page 1: ... Quick Keyword Search Enter the keyword in the search box and hit the search button Quick Jump between Chapters Click the title of a specific chapter on the Contents to jump to it Reading software such as Adobe Reader is needed to support the functions above ...

Page 2: ...CRANE M2 S User Guide Z H I Y U N E N v 1 0 0 ...

Page 3: ...5 Mounting the Camera 5 Mounting the Phone 9 Mounting the Action Camera 10 Balancing 10 How to Use CRANE M2 S Buttons Description 13 Display Screen Description 14 Icon Description 15 Menu Option Description 16 Motor Torque Adjustment 17 Gimbal Modes Description 19 Manual Reposition 22 Changing Fill Light Filters 23 How to Use the App Download the App 24 How to Connect 24 ...

Page 4: ...alibration Firmware Upgrade 26 Six side Calibration 27 Product Specifications Disclaimer and Warning Reading Tips 31 Warnings 31 Safe Operation Guidelines 32 Warranty Terms Warranty Period 34 Warranty Exclusions 34 Warranty Claim Procedure 34 Contact Card ...

Page 5: ...he product package In case that any item is found missing please contact ZHIYUN or your local selling agent Main Device x1 Quick Release Plate x1 Tripod x1 Fill Light Filters x4 USB Type C Cable x1 Type C to Micro USB LN UCMA D02 Camera Control Cable x1 Type C to Type C LN UCMC D06 Camera Control Cable x1 EPP Storage Box x1 ...

Page 6: ...2 Phone Clamp x1 TransMount EasyGo Backpack x1 Quick Start Guide x1 Item marked is included in CRANE M2 S Items marked are included in CRANE M2 S COMBO Product List ...

Page 7: ...e 10 Roll Axis Latch 11 Roll Axis Motor 12 Roll Axis Lock Switch 13 1 4 Expansion Port 14 Type C Charging Firmware Upgrade Port 15 Fill Light Switch 16 Tripod 17 Camera Control Port 18 Quick Release Plate Release Button 19 Quick Release Plate Safety Lock 20 Display Screen 21 Joystick 22 Video Filming Button 23 Handle 24 Tilt Axis Latch 25 Tilt Axis Motor 26 Tilt Axis Lock Switch 27 Power Button 28...

Page 8: ...rovided recommend chargers that meet the USB Power Delivery Specification supports 12W at most to the charging port of CRANE M2 S Battery and Charging CRANE M2 S AC Power 100 240V USB Charger USB Type C Cable The gimbal is equipped with high energy density battery which may cause fire economic loss or personal injury when not properly used and stored Please read the disclaimer and warning herein as...

Page 9: ...is of the gimbal is equipped with a lock switch You can use these lock switches to lock the axis for convenient installation and storage The storage state is the default state Please toggle the lock switch to unlock the three axes expand the gimbal as shown in the image and lock the axes again for convenient camera installation Lock state for storage Mounting and Balancing ...

Page 10: ...6 Mounting and Balancing Lock state for installation 2 Mount the camera on the quick release plate Tighten the screw ...

Page 11: ...afety lock to unlock install the whole quick release plate on CRANE M2 S and make sure a firm installation When detaching toggle the quick release plate safety lock to unlock press the quick release plate release button to push the whole quick release plate out ...

Page 12: ...to the USB port of the camera Please connect with the proper cable corresponding to the USB port type of the camera For details of the compatible camera models please visit the official website of ZHIYUN www zhiyun tech com and check the CRANE M2 S Camera Compatibility List ...

Page 13: ...9 Mounting and Balancing Mounting the Phone Mount the phone to the phone clamp and mount the whole phone clamp to the quick release plate Make sure to tighten the screw ...

Page 14: ...sure to tighten the screw CRANE M2 S only provides stabilization for mobile phones and action cameras Button controls are not supported Balancing 1 Horizontal Balance of the Tilt Axis Unlock the tilt axis arm and loosen the tilt axis latch Push the camera to move forward or backward until the camera is steady and is at almost level with the ground Tighten the latch ...

Page 15: ...d Push until the camera can stay still with the lens facing up i e the camera stays still and vertical to the ground Complete this step by tightening up the screw 3 Roll Axis Balance Unlock the roll axis loosen the roll axis latch push the roll axis arm to move left or right until the camera can stay still and horizontal to the ground as shown below Complete this step by tightening up the latch ...

Page 16: ...ndle push the pan axis to move left or right until the pan axis can stay still in any position Complete this step by tightening up the pan axis latch After balancing CRANE M2 S the motor torque needs to be adjusted for proper function For the adjustment details please see the methods introduced in Motor Torque Adjustment ...

Page 17: ...mbal connect to computer for firmware upgrade via this port How to Use CRANE M2 S Fill Light Switch Toggle up down and hold for 2 secs to turn on off the fill light Toggle up once to increase the brightness Toggle down once to decrease the brightness Joystick Control the gimbal to rotate In the menu interface push the joystick up down to scroll up down the menu push left to return to the previous ...

Page 18: ... display screen main menu Double press Enable disable gimbal joystick lock M Button Single press Switch gimbal modes PF L F Double press Switch gimbal modes POV V Single press to return to Pan Follow mode Press and hold Gimbal enter exit standby mode Z Z motor advanced joystick axis lock Main Page set as default Standby Axis Locked Menu Function Icon Display Screen Description ...

Page 19: ...gimbal Joystick locked Current battery level charging status This icon prompts when the axis is locked and the gimbal will make a beep sound Please unlock the axis press and hold the M Button to resume operation Standby Pan Follow Mode Lock Mode Point Of View Mode Vortex Mode Follow Mode Go Mode ...

Page 20: ... pan axis advance Parameter Settings follow motor follow speed low medium high control joystick control speed low medium high smooth smoothness low medium high default reset to default yes to confirm the reset no to cancel the reset joystick Joystick Settings reverse control the joystick in reverse direction vertical vertical off on horizonta horizontal off on about Gimbal model firmware version B...

Page 21: ...nder the motor menu using the joystick to enter calibration You can see the calibration progress on the screen When a mark appear on the display screen the auto torque adjustment is completed Motor Torque Adjustment How to Use CRANE M2 S When performing auto calibration please make sure that the three axes are unlocked and the gimbal is straightly put on a flat surface Please don t touch the gimba...

Page 22: ...auto level custom Tilt 10 Roll 10 Pan 10 Tilt 10 Roll 10 Pan 10 If the motor torque is too low high for the payload the camera will shake and affect the gimbal performance Please choose proper motor torque It is recommended to use auto calibration If the gimbal is not yet in the ideal state after the auto calibration you can use the customized adjustment or choose the level of the motor torque to ...

Page 23: ...ith the handle while panning horizontally Push the joystick up down to control the tilt axis angle and push it left right to control the pan axis of the camera 横滚轴 俯仰轴 航向轴 Lock mode L All three motor angles are locked and the camera orientation will not move with the rotation of the handle Push the joystick up down to change the tilt angle of the camera and left right to change the horizontal orie...

Page 24: ...motors follow the rotation of the handle Push the joystick up down to change the tilt angle of the camera and left right to change the horizontal orientation of the camera 横滚轴 俯仰轴 航向轴 Point of View mode POV All three motors move when the handle is rotated Tilt Axis Pan Axis Roll Axis Tilt Axis Pan Axis Roll Axis ...

Page 25: ...ollow the rotation of the handle Push the joystick to the left right to control the rotation of the pan axis How to Use CRANE M2 S 横滚轴 俯仰轴 航向轴 Go mode GO The roll axis motor is locked and the tilt axis and pan axis motors quickly follow the rotation of the handle Tilt Axis Pan Axis Roll Axis Tilt Axis Pan Axis Roll Axis ...

Page 26: ...llow mode PF and Lock mode L the camera can be rotated by a certain angle by hand Hold it for 2s and the camera angle will be fixed at that angle after you release the camera How to Use CRANE M2 S Manual Reposition ...

Page 27: ...light filters for CRANE M2 S are magnetic and easy to detach There are four colors for the filters red yellow blue and orange You can change your fill light filters according to your actual filming scenarios Changing Fill Light Filters ...

Page 28: ...ease always refer to the latest version How to Connect 1 Power on CRANE M2 S and turn on Bluetooth on the smartphone 2 Launch the ZY Play app Select the CRANE M2 S page and tap to connect Select the Bluetooth name of your CRANE M2 S to connect the CRANE M2 S Bluetooth name can be found on the side of the tilt axis USER ID XXXX 3 If the CRANE M2 S is being used for the first time you need to activa...

Page 29: ...deo Filming Firmware Upgrade Six side Calibration Community Editor ZY Play For more details of the ZY Play app features please visit the official website of ZHIYUN www zhiyun tech com and watch CRANE M2 S video tutorials CRANE M SE_XXXX 4 3 How to Use the App ...

Page 30: ... USB driver the ZHIYUN calibration upgrade tool and the firmware and download USB drivers are not required for Mac OS systems 3 Install the driver and the software unzip the firmware for the files with the ptz file extension 4 Open Zhiyun Gimbal Tools select the corresponding port click Open click Firmware Upgrade Click Browse under Path to select the latest firmware downloaded with the ptz file e...

Page 31: ...ground during the upgrading process Pay attention to the prompts on the app Searching Files Open Cancel File Name Firmware Upgrade Path Browse Upgrade Uploading please wait Cancel Firmware Upgrade and Calibration Six side Calibration Calibration Reason How to calibrate 1 Slight deviation is found in the level position after the initialization of the gimbal 2 The gimbal has not been used for a long...

Page 32: ...onnect the charging firmware upgrade port of the gimbal to the computer with the Type C USB cable Open Zhiyun Gimbal Tools click open on the top and click calibration on the bottom Please conduct the process according to the following steps A mark will appear after the calibration is complete Please refer to the six side calibration steps below After the calibration completes please restart the gi...

Page 33: ...cal Range 320 Pan Mechanical Range 360 Controllable Tilt Angle 60 160 Controllable Roll Angle 30 30 Controllable Pan Angle 360 Unlimited Rotation Operation Temperature 10 25 50 Battery Capacity 1150mAh Battery Runtime 10H35min Lab Data 1 Charging Time 1H41min Lab Data 2 Gimbal Net Weight 548g Quick Release Plate Weight 41g Tripod Weight 53g Gimbal Size Folded 235 148 69mm Without tripod W D H Gimb...

Page 34: ...e is 1h41min The actual charging time varies with environmental factors In addition the lower the temperature the longer the charging time All the data in this guide is collected from internal experiments of ZHIYUN laboratories Under different scenarios the above data is subject to a margin of error Please refer to the actual use of this product Product Specifications Min Standard Max Remark Bluet...

Page 35: ...y or any legal responsibility incurred directly or indirectly from the use of this product Users shall observe safe and lawful practices including but not limited to those set forth herein ZHIYUN TransMount are the trademark of Guilin Zhishen Information Technology Co Ltd and its affiliates All product names or trademarks referred to herein are trademarks or registered trademarks of their respecti...

Page 36: ...ches fire use sand or dry powder fire extinguisher immediately to put out the fire 3 Never use non ZHIYUN batteries If replacement or backup is needed please purchase new batteries from ZHIYUN s official website or authorized channels ZHIYUN takes no responsibility for any damage caused by non ZHIYUN batteries 4 Never use or charge swollen leaky or damaged batteries Never use or charge if the batt...

Page 37: ... lower than 0 C may lead to leakage overheating or damage Battery Storage 1 Keep batteries out of the reach of children and pets 2 Do not leave the battery near heat sources such as a furnace or heater or inside of a vehicle on hot days Never expose the battery in any environment with temperature of over 60 C The ideal storage temperature is 22 C 28 C 3 Store batteries in a dry environment 4 Do no...

Page 38: ...tion 1 Products subjected to unauthorized repair misuse collision neglect mishandling soaking accident and unauthorized alteration 2 Products subjected to improper use or whose labels or security tags have been torn off or altered 3 Products whose warranty has expired 4 Products damaged due to force majeure such as fire flood lightning etc 1 If failure or any problem occurs to your product after p...

Page 39: ...tomer Name Contact No Address Sales Information Sales Date Prod Serial No Dealer Contact No 1 Maintenance Record Service Date Signature of Repairman Cause of Problem Service Result Solved Unsolved Refunded Replaced Warranty Terms ...

Page 40: ...36 Website Weibo Facebook Zhiyun Support Youtube Google Youku Vimeo Facebook Zhiyun Tech Wechat Instagram Contact Card ...

Page 41: ...District Guilin 541004 Guangxi China This product is confirmed to meet quality standards and permitted for sale after strict inspection CertificateofQuality QC Inspector Please download the latest version from www zhiyun tech com This document is subject to change without notice ZHIYUNTM is a trademark of ZHISHEN All other trademarks cited herein are the property of their respective owners Copyrigh...

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