Zhiyun Crane Plus, User Manual

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zhiyun-tech.com

30

zhiyun-tech.com

Custom information

Customer Name :

Contact No :

Address :

Sales Information

Sales Date :

Prod. Serial No :

Dealer 

Contact No :

#1 Maintenance Record

Service Date :

Signature of Repairman :

Cause of Problem :

Service Result :

□ Solved

□ Unsolved

□ Refunded(Replaced)

Warranty Period

1.  Customers are entitled to replacement or free repair service in case of quality defect(s) found 

in the product within 15 days upon receipt of the product.

2.  Customers are entitled to free repair service from ZHIYUN for any product proven defective 

in material or workmanship that results in product failure during normal consumer usage and 
conditions within the valid warranty period, which is 12 months counting from the date of 
delivery.

3.  Some states or countries do not allow limitations on how long an implied warranty lasts, so the 

above warranty term may not apply to you.

This warranty does not apply to the followings

1.  Products subjected to unauthorized repair, misuse, collision, neglect, mishandling, soaking, 

accident, and unauthorized alteration.

2.  Products subjected to improper use or whose labels or security tags have been torn off or 

altered.

3.  Products whose warranty has expired.
4.  Products damaged due to force majeure, such as fire, flood, lightning, etc.

Warranty Claim Procedure

1.  If failure or any problem occurs to your product after purchase, please contact a local 

agent for assistant, or you can always contact ZHIYUN's customer service through email at  
service@zhiyun-tech.com or website at www.zhiyun-tech.com.

2.  Your local agent or ZHIYUN’s customer service will guide you through the whole service 

procedure regarding any product issue or problem you have encountered.

3.  ZHIYUN reserves the right to reexamine damaged or returned products.

Warranty Card

Warranty Card