Warranty Period
1. Customers are entitled to replacement or free repair service in
case of quality deficits found in the product within 15 days
upon receipt of the product.
2. Customers are entitled to free repair service from ZHIYUN for
any product proven defective in material or workmanship that
results in product failure during normal consumer usage and
conditions within the valid warranty period, which is 12 months
counting from the date of selling. However, warranty period
varies by product component and country of purchase. Please
contact our after-sales service team on ZHIYUN official website
or your place of purchase for detailed warranty information.
Warranty Exclusions
1. Products subjected to unauthorized repair, misuse, collision,
neglect, mishandling, soaking, accident, and unauthorized
alteration.
2. Products subjected to improper use or whose labels or security
tags have been torn off or altered.
3. Products whose warranty has expired.
4. Products damaged due to force majeure, such as fire, flood,
lightning, etc.
Warranty Claim Procedure
1. If failure or any problem occurs to your product after purchase,
please contact a local agent for assistance, or you can always
contact ZHIYUN s customer service through email at
info@zhiyun-tech.com or website at www.zhiyun-tech.com.
2. Your local agent or ZHIYUN s customer service will guide you
through the whole service procedure regarding any product
issue or problem you have encountered. ZHIYUN reserves the
right to reexamine damaged or returned products.
zhiyun-tech.com
EN
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Email: info@zhiyun-tech.com
Website: www.zhiyun-tech.com
Address:
Huangtong Road, Tieshan Industrial Zone, Qixing District,
Guilin,
, Guangxi, China
Please download the latest version from www.zhiyun-tech.com
This document is subject to change without notice.
ZHIYUN™ are the trademark of ZHISHEN.
Copyright ©
ZHISHEN. All rights reserved.
Scan the QR code below to know more about our products.
If at any time in the future you should need to dispose of this
product please note that: Waste electrical products should
not be disposed of with household waste. Please recycle
where facilities exist. Check with your Local Authority or
retailer for recycling advice. (Waste Electrical and Electronic
Equipment Directive)
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