Zhone 6381-A4-200, User Manual

Page 1: ...6381 A4 Combination Modem with in line Filter Users Guide Document Part Number 830 01935 01 November 2008...

Page 2: ...l or otherwise or disclosed to third parties without the express written permission from Zhone Technologies Inc Bitstorm EtherXtend IMACS MALC MXK Raptor SLMS Z Edge Zhone ZMS zNID and the Zhone logo...

Page 3: ...d inspection authorities to ensure compliance 7 A rare phenomenon can create a voltage potential between the earth grounds of two or more buildings If products installed in separate buildings are inte...

Page 4: ...d by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separat...

Page 5: ...ke no repairs to the equipment Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for informat...

Page 6: ...te toutes les exigences du r glement sur le mat rial brouilleur du Canada Japan Notices This is a Class B product based on the standard of the Voluntary Control Council for Interference from Informati...

Page 7: ...lation and PC Setup 19 Overview 19 Connecting your hardware 19 Mounting the Modem 20 Configuring Your Computer 21 Windows 2000 21 Windows XP 22 Installing USB Drivers 23 Windows 2000 23 Chapter 3 The...

Page 8: ...Configuration 97 Ingress Layer 3 Configuration 98 Ingress Static Configuration 99 Ingress Payload Database Configuration 100 Egress 103 No Egress Mode 103 Egress Layer 2 Configuration 104 WLAN QoS Su...

Page 9: ...outer Is Not Functional 122 You Cannot Connect to the Router 122 LEDs Blink in a Sequential Pattern 122 The Status LED Continues to Blink 122 The Status LED is Always Off 123 Diagnosing Problems using...

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Page 11: ...structional warns of potential damage to system equipment or data and warns of potential injury or death Carefully read and follow the instructions included in this document Caution A caution alerts u...

Page 12: ...users Italic Used for book titles chapter titles file path names notes in body text requiring special attention section titles emphasized terms and variables PLAIN UPPER CASE Used for environment vari...

Page 13: ...MS Single Line Multi Service SNMP Simple Network Management Protocol TFTP Trivial File Transfer Protocol VoIP Voice over IP VoWi Fi Voice over Wifi VPN Virtual Private Network WEP Wired Equivalent Pri...

Page 14: ...return a product for repair under warranty contact GSS The contact information is as follows E mail support zhone com Telephone North America 877 ZHONE20 877 946 6320 Telephone International 510 777 7...

Page 15: ...network Compatibility with virtually all standard Internet applications Address filtering and DMZ hosting Downloadable flash software upgrades Support for up to eight Permanent Virtual Circuits PVCs...

Page 16: ...do not obstruct the ventilation openings of the device Plug the device into a surge protector to reduce the risk of damage from power surges and lightning strikes Operate this equipment only from an...

Page 17: ...arrier has been detected and modem is trying to train Activity Flashing Flickers according to the amount of transmitted or received DSL traffic present Solid Ethernet interface is successfully connect...

Page 18: ...hone no external splitter necessary unit has internal splitter USB USB cable connects to the PC LAN RJ 45 connects the unit to an Ethernet device such as a PC or a switch Reset Default No reset functi...

Page 19: ...e with your telephone company or other Internet service provider ISP Connecting your hardware Shut down your PC before connecting the router To connect your modem 1 Connect the ADSL Line and Telephone...

Page 20: ...able can be used The modem automatically recognizes the type of connection that is required 3 Connect the Power Adapter Complete the process by connecting the AC power adapter to the POWER connector o...

Page 21: ...al up Connections in that order 2 Click Local Area Connection When you have the Local Area Connection Status window open click Properties 3 Listed in the window are the installed network components If...

Page 22: ...he Local Area Connection window are the installed network components Make sure the box for Internet Protocol TCP IP is checked and then click Properties 4 In the Internet Protocol TCP IP Properties di...

Page 23: ...lation of the USB driver Windows 2000 1 When you attach the USB cable into the modem for the first time and turn on the device the Found New Hardware window will pop up 2 The Found New Hardware Wizard...

Page 24: ...e Device Drivers screen explains what a driver is and why you need it in order to run your modem using the USB plug Typically you will need to select the first option the recommended option of searchi...

Page 25: ...Guide 25 4 Insert the USB driver installation CD if you have not already done so Click CD ROM drives and Specify a location and click Next 5 Click Browse and select the E drive where the CD ROM is lo...

Page 26: ...th the TI sangam inf file automatically appearing in the File name drop down window Click Open to continue 7 The Driver Files Search Results step allows you to confirm the inf file that will be instal...

Page 27: ...6381 A4 Router Users Guide 27 8 Click Yes to continue the installation 9 Once the driver has been installed the Found New Hardware Wizard confirms installation Click Finish...

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Page 29: ...nsists of that PC You may also create connections for various protocol options by creating new connections To configure your modem you will first need to log in to the modem Notes Before configuring y...

Page 30: ...6381 A4 Router Users Guide 30 The user name password are Admin Admin and both are case sensitive...

Page 31: ...d WAN connections configure the router s security routing and filtering access debugging tools obtain the status of the router and view the online help The footer displays router status connection inf...

Page 32: ...he Quick Start button on the Home page The Quick Start page gives you quick access to setting up three types of connections See New Connection on page 33 for more connection options DHCP The address o...

Page 33: ...Your Default modem Your primary DNS IP address Since multiple users can use the modem the modem can simultaneously support multiple connection types Hence the user must set up different profiles for e...

Page 34: ...ntrol can all be done on a per user rather than per site basis To configure the modem router for PPPoE 1 From the Home page click Setup and then click New Connection The default PPPoE connection setup...

Page 35: ...e timeout feature enter a zero in this field Authentication Specifies the authentication protocol Auto the protocol is selected by the Central Office modem PAP Password Authentication Protocol CHAP Ch...

Page 36: ...itiated from a LAN side device Host Trigger This field is used in conjunction with the On Demand feature and is enabled only when the On Demand field is checked There are three types of packets LAN pa...

Page 37: ...eature itself is also configurable in that the auto search mechanism can be disabled Upon DSL synchronization end to end OAM pings will be conducted for each defined PVC The result of the pings will b...

Page 38: ...ay also enter PCR Peak Cell Rate SCR Sustainable Cell Rate MBS Maximum Burst Size CDVT Cell Delay Variation Tolerance 9 To complete the connection you must now click the Apply button The Apply button...

Page 39: ...ating users LLC and VC are two different methods of encapsulating the PPP packet Contact your ISP to make sure which encapsulation is being supported By selecting PPPoA you force your router to act as...

Page 40: ...PPP Settings section enter values as supplied by your ISP PPP Settings Encapsulation The technique used by layered protocols in which a layer adds header information to the protocol data unit PDU from...

Page 41: ...ities The Debug option is used by ISP technical support and ODM OEM testers to simulate packets going through the network from the WAN side PPP Unnumbered Specifies that the calling and answering rout...

Page 42: ...servers give you access to other web servers The valid IP addresses range is from 1 0 0 0 to 223 255 255 254 To configure the router for a Static connection 1 From the Home page click Setup and then...

Page 43: ...ction or a Routed connection as provided by your ISP 8 In the PVC Settings section enter values for VPI and VCI as supplied by your ISP For more information please see PVC Settings from the PPPoE Setu...

Page 44: ...y assigned and is not known prior to assignment To configure the router for a DHCP connection 1 From the Home page click Setup and then click New Connection The default PPPoE connection setup is displ...

Page 45: ...ection enter values for VPI and VCI as supplied by your ISP For more information please see PVC Settings from the PPPoE Setup procedure 7 Select the quality of service QOS Leave the default value if y...

Page 46: ...the LAN interface To configure the 6381 as a bridge 1 From the Home page click Setup and then click New Connection The default PPPoE connection setup is displayed 2 In the Type dropdown select Bridge...

Page 47: ...le LAN Group 1 LAN Group 2 LAN Group 3 None This bridged connection will be added to the selected LAN group If you select None the connection is not added to any LAN group but to the Interfaces box on...

Page 48: ...support encapsulates an IP datagram in an AAL5 PDU frame using RFC 2225 and it uses an ATM aware version of the address resolution protocol ATMARP The 6381 s CLIP support only allows support for PVCs...

Page 49: ...n provided by your ISP Mask Subnet mask provided by your ISP ARP Server IP address of the Address Resolution Protocol ARP server provided by your ISP Default Gateway If checked this WAN connection act...

Page 50: ...anges as appropriate 4 Click Apply The Apply button will temporarily save this connection To make the change permanent click Tools at the top of the page and select System Commands On the System Comma...

Page 51: ...up page allows you to select any combination of DSL training modes including NO_MODE ADSL_G dmt G Discrete Multi Tone G dmt G 992 1 ADSL_G lite G lite G 992 2 ADSL_G dmt bis ADSL_2plus ADSL_ANSI_T1 41...

Page 52: ...to stay in LAN group 1 Each LAN group can then be configured with static IP address dynamic IP address or be unmanaged no IP LAN Configuration By default both the Ethernet port and USB port are in LAN...

Page 53: ...ge Obtain an IP address automatically When this function is enabled your RG acts like a client and requests an IP address from the DHCP server on the LAN side IP Address You can retrieve renew an IP a...

Page 54: ...the RG if your host has DHCP enabled End IP The End IP Address is where the DHCP server stops issuing IP addresses The ending address cannot exceed a subnet limit of 254 hence the max value for the de...

Page 55: ...If you already have a DHCP server running on your network do not enable the router s DHCP server To enable DHCP 1 From the navigation bar at the top click Setup 2 Under LAN Setup select LAN Configurat...

Page 56: ...dresses to be 192 128 1 2 and 192 128 1 100 you will not be able to communicate with the router if your PC has DHCP enabled 7 In the Lease Time text box enter the number of seconds a user will be allo...

Page 57: ...th the default gateway address The Hostname can be any alphanumeric word beginning with a letter and containing no spaces The domain name is used to in conjunction with the host name to uniquely ident...

Page 58: ...of configuration screen at any time 1 When the Setup Advanced Tools Status or Help screens are selected click Log Out From the Home page click the Log Out button 2 Click the Save button to save your...

Page 59: ...TTP based socket listening for UPnP requests With NAT Traversal when an UPnP command is received to open ports in NAT the application translates the request into IP table commands to open the ports in...

Page 60: ...Advanced 2 From the left hand navigation pane select UPnP This will bring up the screen shown below 3 Check Enable UPnP and then select which connection WAN or LAN will utilize UPnP 4 Click Apply The...

Page 61: ...th IETF RFC 2030 The system clock time in the 6381 can be configured to send client requests to the configured SNTP server addresses periodically The main function of the Simple Network Time Protocol...

Page 62: ...ed Timeout If the RG failed to connect to a SNTP server within the Timeout period it retries the connection Polling Interval The amount of time between a successful connection with a SNTP server and a...

Page 63: ...s an Internet application they must use the WAN IP address The port forwarding will translate the WAN IP address into a LAN IP address NOTE To configure a port you must have an existing LAN client wit...

Page 64: ...layer of security protection for hosts behind the firewall Custom Port Forwarding This link takes you to the Custom Port Forwarding page Category Custom and user defined categories Available Rules Pr...

Page 65: ...ort Start Port End and Port Map fields and then click Apply 6 Continue to add rules as they apply from each category 7 Click Apply The Apply button will temporarily save this connection To make the ch...

Page 66: ...N IP Address Select the LAN IP address you are going to use as the DMZ host This host is exposed to the Internet Be aware that this feature may expose your local network to security risks LAN Clients...

Page 67: ...is rule is automatically applied when you click the Apply button Application Name of the application for which your ports will be opened Protocol There are three options available TCP UDP and TCP and...

Page 68: ...OTE Wildcard entries are allowed for IP Address Netmask and Port range fields 4 Click Apply The Apply button will temporarily save this connection To make the change permanent click Tools at the top o...

Page 69: ...e applied LAN IP Select the IP address in the given LAN group to which the IP Filters feature will be applied Block All Traffic When checked complete network access is blocked for the specific IP addr...

Page 70: ...and then click New The New View and Delete buttons become available only when the User category is selected All the custom rules you create fall under the User Category The Rule Management page popul...

Page 71: ...lly applied when you click Apply Source IP The LAN side source IP address assigned to outgoing traffic on which filtering is applied Source Netmask Netmask of the source IP on your LAN side Destinatio...

Page 72: ...this 6381 RG or static host has a manually configured IP address You can add a static IP address belonging to the 6381 RG s LAN subnet using the LAN Clients page Any existing static entry falling with...

Page 73: ...nts If DHCP is used all DHCP clients are automatically assigned If a fixed IP address server is on the LAN and you want this server to be visible via the WAN you must add its IP address Once the IP ad...

Page 74: ...amic Address click Reserve then Apply 4 Click Apply The Apply button will temporarily save this connection To make the change permanent click Tools at the top of the page and select System Commands On...

Page 75: ...ck traffic between LAN groups 1 From the navigation bar at the top of the screen click Advanced 2 From the left hand navigation pane select LAN Isolation 3 Enter a check in the Disable traffic between...

Page 76: ...a temporary user account for a remote access to your 6381 RG 1 Check WAN Update to enable write privilege of the 6381 RG 2 Check WAN Access to enable read privilege of the 6381 RG 3 Enter a user name...

Page 77: ...the account is enabled the user is expected to log in within 20 active minutes otherwise the account expires Once the user has logged in if the session remains inactive for more than 20 minutes the us...

Page 78: ...ng any add edit or delete operation It can also be set unset independently by clicking Apply Enable Bridge Filter Management Interface When checked it enables the Bridge Filter Management Interface fi...

Page 79: ...an be used in the MAC address space and would be considered also as automatically allow Note On a windows based machine you can find a MAC address with the ipconfig program At a command prompt type ip...

Page 80: ...different DDNS service providers A charge may occur depends on the service you select DDNS Client Enables disables the DDNS client feature for the WAN connection This field is disabled by default User...

Page 81: ...n Name to be registered with the DDNS server 7 Click Apply The Apply button will temporarily save this connection To make the change permanent click Tools at the top of the page and select System Comm...

Page 82: ...multicast feature also enables you to receive multicast video streams from multicast servers With multicast datagrams are sent to all hosts in a Host Group A host group is a set of one or more hosts...

Page 83: ...hosts on the LAN side WAN interface on which the multicast router exists Upstream Interface s of any LAN groups receiving multicast Downstream Interface s of any WAN groups receiving multicast Downstr...

Page 84: ...e As shown above the WAN interface DHCP1 is enabled as the upstream IGMP interface which forwards IGMP requests from LAN group 1 to the multicast router on the network and forwards multicast frames fr...

Page 85: ...procedure applies when the multicast server in on the LAN side Hosts on the network can sent IGMP request from the WAN side through the LAN interface And the LAN interface acting as the upstream inter...

Page 86: ...groups to and whether they should allow IGMP proxies from upstream or downstream To match the example above DHCP1 Downstream PPPoE1 Downstream LAN group 1 Upstream LAN group 2 Ignore LAN group 3 Downs...

Page 87: ...domain the network address is the first three fields of the New Destination IP while the last field should be 0 Subnet Mask Identifies which portion of an IP address is the network portion and which p...

Page 88: ...rk IP address of the subnet Mask 255 255 255 0 the subnet mask Gateway 192 168 1 5 the LAN side IP address of the second router through which the stations in the subnet access the network Metric 0 You...

Page 89: ...n the network The 6381 support RIP across both WAN and LAN interfaces RIP enabled routers send out updates of its routing table periodically and accepts updates from other routers to add delete or mod...

Page 90: ...router it dynamically learns provides routes on all its configured interfaces This parameter allows you to select the interfaces on which RIP is expected to learn and distribute routing information Th...

Page 91: ...will be updated In The router will only incorporate received RIP information Out The router will only send out RIP information Both The router will incorporate received RIP information and send out u...

Page 92: ...ifferent levels of service to assign to traffic A VLAN Virtual LAN as used with Level 2 bridges uses priority bit in the VLAN header WLAN use WLAN QoS header To work with the differing means of priori...

Page 93: ...till completion CoS2 CoS5 are used for assured forwarding AF classes They are serviced in a strict round robin manner using the following priority scheme CoS2 CoS3 CoS4 CoS5 CoS6 is for best effort B...

Page 94: ...e ranges from 1 to 255 This field cannot be configured alone additional fields like IP Source MAC and or Ingress Interface should be configured Class of Service The selections are in the order of prio...

Page 95: ...SNTP 0xE4 DHCP Server 0xE5 IPtables Utility 0xE6 PPP Daemon 0xE7 IP Route 0xE8 ATM Library 0xE9 NET Tools 0xEA RIP 0xEB RIP v2 0xEC UPNP 0xEE Busybox Utility 0xEF Configuration Manager 0xF0 DropBear U...

Page 96: ...oured All packets are treated as CoS6 the best effort priority Layer2 Enables you to map an incoming packet with layer 2 MAC addresses and bridging rather than by IP address and routing with VLAN segr...

Page 97: ...only on the WAN side Class of Service The selections are in the order of descending priority CoS1 CoS2 CoS3 CoS4 CoS5 and CoS6 User Priority The selections are 0 1 2 3 4 5 6 7 To configure Ingress Lay...

Page 98: ...Layer 3 page allows you to map ToS bits of incoming packets from the IP network to CoS for each WAN LAN interface Interface For both WAN and LAN interfaces you can configure QoS for layer 3 IP data tr...

Page 99: ...pon RG reboot 5 Repeat step 2 4 to add more rules to LAN Group 1 Up to 255 rules can be configured for each interface Any ToS that have not been mapped to a CoS is treated as CoS6 the lowest priority...

Page 100: ...boot 4 To make the change permanent click Tools and select System Commands On the System Commands page click Save All Ingress Payload Database Configuration The Policy Database Configuration page enab...

Page 101: ...like IP and or Source MAC should be configured This field is also required if the source port or destination port has been entered Source Port Start The starting port of the source protocol You canno...

Page 102: ...ield enter 192 168 1 5 5 In the Destination IP Mask field enter 255 255 255 255 6 In the Protocol field leave the default selection TCP 7 Click Apply to temporarily activate the settings on the page T...

Page 103: ...iority marking of outgoing packets work properly on IP networks To configure QoS on egress 1 From the navigation bar at the top of the screen click Advanced 2 From the left hand navigation pane select...

Page 104: ...c to the IP network Default Non IP Locally generated packets such as ARP packets do not have a CoS marking You can define the CoS for all unclassified outgoing packets on layer 3 using this field The...

Page 105: ...hical token bucket Low Latency Queue Discipline and PRIOWRR priority based round robin HTB Shapes the traffic of a class over the specific interface All CoSx where x 1 to 6 is assigned a specific rate...

Page 106: ...ed To configure Shaper 1 From the navigation bar at the top of the screen click Advanced 2 From the left hand navigation pane select Shaper 3 On the Shaper page select the interface from the Interface...

Page 107: ...both rate based algorithm except that CoS1 is handled differently Example 3 PRIOWRR Enabled In this third example PRIOWRR is enabled Since PRIOWRR operates only on the number of packets being transmi...

Page 108: ...the IP Access List designated by their IP Addresses will have the access defined in the WAN or LAN group 1 column To configure access to the 6381 RG 1 From the navigation bar at the top of the screen...

Page 109: ...he 6381 RG select the Telnet Web FTP or TFTP options for WAN and add the IP for that address to the IP Access List 7 Click Apply The Apply button will temporarily save this connection To make the chan...

Page 110: ...rrent configuration of the modem If you do re start the system without saving your configuration the modem will revert back to the previously saved configuration Restart Use this button to re start th...

Page 111: ...vel Each log message is assigned a severity level which indicates how seriously the triggering event affects RG functions When you configure logging you must specify a severity level Log messages that...

Page 112: ...ed on the PPPoA or PPPoE Connection Setup screen User Management You can change your modem s username password and the idle timeout you will need to log back onto the modem once the timeout expires If...

Page 113: ...Gateway 4 To upgrade the firmware click Browse find the firmware file to download Make sure this is the correct file 5 Click Upgrade Firmware Once the upgrade is complete the modem will reboot You wi...

Page 114: ...ur PC connected to the modem via the default DHCP configuration you should be able to ping the network address 192 168 1 1 If your ISP has provided their server address you can try to ping the address...

Page 115: ...m is properly connected to the WAN Network This test may take a few seconds to complete To perform the test select your connection from the list and press the Test button Before running this test make...

Page 116: ...aces Ethernet USB and DSL Connection Status Select to view the Status of different connections DHCP Clients Select to view the list of DHCP clients Modem Status Select to view the Status and Statistic...

Page 117: ...he DDNS status for the WAN connections You can view the DDNS update status of your WAN connection from the DDNS Status page The DDNS client is disabled by default for your RG When DDNS client is enabl...

Page 118: ...e 118 DHCP Clients Select to view the list of DHCP clients If you have enabled the DHCP server you can view a list of the DHCP clients from the DHCP Clients page which will display MAC Address IP Addr...

Page 119: ...6381 A4 Router Users Guide 119 QOS TCA NTCA Status This page shows modem s packet transfer statistics...

Page 120: ...uide 120 Modem Status The modem must be connected to DSL service in order to view the modem s status Product Information On the Product Information page information pertaining to the modem s software...

Page 121: ...ay the modem s log by going to the Home screen under the Status title click System log From here you can view all logged information Depending upon the severity level this logged info will generate lo...

Page 122: ...private addresses on the LAN ports You Cannot Connect to the Router 1 Check to see that the power LED is green and that the network cables are installed correctly 2 Make sure you are not connecting th...

Page 123: ...you are trying to communicate On Windows based computers you can execute a ping command from the Start menu 3 Click the Start button and then click Run In the Open text box type a statement such as th...

Page 124: ...d computers you can execute the nslookup command from the Start menu 5 Click the Start button and then click Run In the Open text box type the following Nslookup 6 Click OK A Command Prompt window dis...

Page 125: ...er to add information to the signal The voice component in DSL is an analog signal See digital ATM Asynchronous Transfer Mode A standard for high speed transmission of data text voice and video widely...

Page 126: ...ed DNS servers For example www yahoo com is the domain name associated with IP address 216 115 108 243 When you start to access a web site a DNS server looks up the requested domain name to find its c...

Page 127: ...of PCs on a LAN and allows communication to pass between the networked devices ICMP Internet Control Message Protocol An Internet protocol used to report errors and other network related information T...

Page 128: ...lso known as encryption keys 64 bit and 128 bit encryption keys used in WEP wireless security schemes The keys encrypt data over the WLAN and only wireless PCs configured with WEP keys that correspond...

Page 129: ...es modems etc to a telephone port It is a 6 pin connector usually containing four wires RJ 45 Registered Jack Standard 45 The 8 pin plug used in transmitting data over phone lines Ethernet cabling usu...

Page 130: ...y UDP packets only or both Twisted pair The ordinary copper telephone wiring used by telephone companies It contains one or more wire pairs twisted together to reduce inductance and noise Each telepho...

Page 131: ...nly be sent and received by users with access to a private network key Each PC on your wireless network must be manually configured with the same key as your device in order to allow wireless encrypte...