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10. ERROR CODES

“Err” is the scale’s error code, and might be displayed for the 

following reasons:

•  The user stepped off the scale before the balance test was 

complete, so a score cannot be calculated.

•  The user made erratic movements during the balance test that 

are not compatible with the test protocol, so a score cannot be 

calculated.

•  An unknown error occurred.

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Summary of Contents for SmartScale

Page 1: ...USER MANUAL...

Page 2: ......

Page 3: ...ce Education 11 6 4 Connecting to the Scale with Your Smart Phone 12 7 Using the ZIBRIO SmartScale 14 7 1 Weight Measurement 14 7 2 Taking a Balance Test Without the App 14 7 3 Modifying Scale Setting...

Page 4: ......

Page 5: ...Congratulations on your ownership of a ZIBRIO Scale We re delighted to be part of your journey to better understand your balance 1...

Page 6: ...ariety of conditions If you suspect you have a medical condition that is affecting your balance consult a doctor Is not intended for use by individuals who are unable to stand unassisted for at least...

Page 7: ...sed on a carpeted floor or an uneven tile floor Should not get wet Do not immerse in water Be sure the floor around you and the surface of the scale are dry to avoid slipping when using the scale Shou...

Page 8: ...of 7 10 Brios low risk of falling green zone Score of 4 6 Brios medium risk of falling yellow zone Score of 1 3 Brios increased risk of falling red zone In a ZIBRIO study of over 300 adults people wh...

Page 9: ...adults It is intended for home use and should only be used by individuals who are able to stand unassisted for at least 60 seconds and who can safely get on and off the scale without assistance It ma...

Page 10: ...3 WHAT S IN THE BOX ZIBRIO SmartScale 6 AA batteries Already in the scale Remove the small plastic tab on the battery compartment to power up the scale User Manual Quick Start Guide 6...

Page 11: ...r on the batteries may be dead Use a Phillips head screwdriver to remove the battery cover on the back of the scale Replace dead batteries only with 6 new AA batteries Do not attempt to recharge the b...

Page 12: ...as a kitchen or bathroom counter or a properly installed grab bar Do not hold onto a tip prone object to stabilize yourself Do not continue to hold onto any object for stability during the balance te...

Page 13: ...at least 1 5 feet focal point 9...

Page 14: ...st up to date information about the ZIBRIO Balance Coach app go to www zibrio com app 6 1 Minimum Device Requirements The ZIBRIO Balance Coach App is compatible with Apple devices running iOS 12 and a...

Page 15: ...you encounter any problems in the process of creating your account visit our website at www zibrio com support for FAQs and technical support 6 3 Using the App for Balance Education The ZIBRIO Balanc...

Page 16: ...sn t working if you are trying to improve your balance Click Balance Resources to access more balance resources available on the ZIBRIO website 6 4 Connecting to the Scale with Your Smart Phone Note I...

Page 17: ...t to the scale The app will also attempt to connect to the scale automatically when you press the Balance Test button after clicking Check My Balance Connected Disconnected If you want to connect to t...

Page 18: ...it will send them to the app next time it is connected 4 By default the scale and app will display your weight in pounds Refer to section 7 3 to learn how to change the weight unit to kilograms 7 2 Ta...

Page 19: ...your sides Be sure your feet are not hanging off the edges of scale Do not move your hands or fingers during the test Breathe normally c Keep your eyes open during the test and look forward Do not loo...

Page 20: ...ing unit lb kg and the balance testing mode manual automatic 1 Always make sure the scale is connected to the ZIBRIO Balance Coach App before changing the settings Refer to section 6 4 for connection...

Page 21: ...ssing on it for 2 seconds and then releasing The display should read 0 0 If you didn t move the scale since you last used it you can skip this step 2 With the ZIBRIO SmartScale powered on open the app...

Page 22: ...ad which can give an inaccurate result For example place your phone on top of a shelf or a cabinet d Do not talk during the test 5 If you are ready for the test click Ready for Test and then Start Tes...

Page 23: ...ll display test complete and will vibrate and make a DING sound The phone and scale will both display your balance score 1 10 8 If the user steps off the scale too early makes erratic movements during...

Page 24: ...ally be stored in the app When you use the scale without the app connected the scale will store the 5 most recent balance scores and weights These will be automatically sent to your app the next time...

Page 25: ...l be displayed using the same red yellow green system as the balance score 9 1 What if my balance score is lower than I expected First check that the scale is on a firm level surface Do not test on ca...

Page 26: ...to better understand your personal balance trend over time It is not unusual for your balance to change from day to day or even throughout a single day Remember that many factors influence balance an...

Page 27: ...lowing reasons The user stepped off the scale before the balance test was complete so a score cannot be calculated The user made erratic movements during the balance test that are not compatible with...

Page 28: ...11 HELP For FAQs and other help please visit www zibrio com support or contact us at support zibrio com Headquarters ZIBRIO Inc 2450 Holcombe Blvd Suite X Houston TX 77021 USA 24...

Page 29: ...at its factory in Omaha Nebraska USA or other location designated by ZIBRIO Such repair or replacement shall carry a warranty of ninety 90 days from the date of repair or replacement or the balance o...

Page 30: ...ZIBRIO Inc voids the warranty if the ZIBRIO SmartScale is opened or tampered with in any way without prior authorization from ZIBRIO Inc 26...

Page 31: ...www zibrio com USER MANUAL...

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