4
93
trOubLeshOOtinG
Check the following before contacting technical support:
Problem
cause
solution
The unit does not
work.
The powercord is not con-
nected.
Insert the plug into the wall
outlet.
The required humidity setting
is too high.
Turn the required humidity to
a lower desired setting.
The water container is full.
Remove the water from the
container.
The water container has not
been replaced correctly.
Place the water container in
the correct position.
The device does not
dehumidify.
The air filter is clogged.
Clean the air filter.
The temperature or relative
humidity in the room where
the device is operating is too
low.
It is normal that the device
does not dehumidify in these
conditions.
The dehumidifier
works, but reduces the
relative humidity insuf-
ficiently.
The room is too large.
We recommend using a
dehumidifier with a greater
capacity.
There are too many sources of
humidity.
We recommend using a
dehumidifier with a greater
capacity.
There is too much ventilation.
Reduce ventilation (e.g. close
curtains and shut doors).
Warn signal filter
exchange / light ring
around the user
interface blinking blue
Dirty filter
"Replace the filter package
and
reset the filter alarm"
fAILURE Of HUMIDITy AND/OR TEMPERATURE SENSOR
1 When the electrical wire of humidity/temperature sensor breaks, the symbol will
flash and “0°C - 0%RH” is showed in the LCD display. The dehumidifier will
automatically turn into continuous dehumidifying mode and will not longer be
working according to the required set humidity. The actual dehumidification
performance will not be influenced.
2 When the temperature sensor of the evaporator behind the filter is short circuiting,
the symbol of defrost will wink, and the appliance turns into factory pre-set
dehumidifying and defrosting mode: dehumidifying for 20 minutes, then defrosting
for 5 minutes. In this case the dehumidifier will continue to work with lower
efficiency.
cOnditiOns Of warrantY
There is a two-year warranty on your dehumidifier from the date of purchase. All material
or manufacturing defects will be repaired free of charge.
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