Request for Technical Support
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Request For Technical Support
In order to provide you with effective and quick technical support, we need to know your system
specification and environments. Please fill the following form as complete as possible so we can give you
assistance.
PRODUCT INFORMATION
MODEL
CHIPSET MODEL
RAM
TYPE/SIZE/BRAND/SPEED
BIOS VERSION
PURCHASE DATE
PROBLEM DESCRIPTION
OPERATING SYSTEM
APPLICATION SOFTWARE
PROBLEM DESCRIPTION
SYSTEM CONFIGURATION
Display Card (Brand/Model)
Resolution
IDE Controller Card (Brand/Model)
LAN Card (Brand/Model)
Fax/Modem Card (Brand/Model)
SCSI Controller (Brand/Model)
Multi I/O Card (Brand/Model)
Other Add-on Card (Brand/Model)
PRIMARY MASTER
(Brand/Model)
IDE Disk
Drive
PRIMARY SLAVE
(Brand/Model)
SECONDARY MASTER
(Brand/Model)
SECONDARY SLAVE
(Brand/Model)
Floppy
Drive
DRIVE A
(Brand/Model)
DRIVE B
(Brand/Model)
Other Device (Brand/Model)