Appendix D
Quick Troubleshooting Guide
Symptom:
The power and Act LEDs are off.
Suggestion:
Make sure the USB cable is well-connected to the UC11B USB Wireless Network
Adapter and the PC.
Symptom:
The Wireless Network Adapter icon does not show up in your icon tray after you plug
in the USB port.
Suggestion:
Be sure that the UC11B USB Wireless Network Adapter is not connected to your
computer before executing the
Setup.exe
from the Installation CD. Otherwise, please
check the USB connection between the PC and the Wireless Network Adapter.
Reboot your computer, if the
Setup.exe
is executed in first time.
Symptom:
The Wireless Network Adapter icon remains red.
Suggestion:
It means there is no wireless link.
1. Make sure there is any 802.11b device in the servicing area.
2. Double click the icon to pop up the configuration window.
a
、
Make sure they are sharing the same SSID and channel. If not, you could
press the
Site Survey
→
Re-Scan
to search another nodes in the vicinity.
Then you can select one of them to join.
b
、
Make sure they are operating under same authentication type. WEP function
has to be enabled, if Shared Key Authentication is the selection, and the
secret Keys have to be same in the communicating group.
3. Position the antenna to gain the maximum RF power and make sure there is no
metal objects, electron devices or cordless phone in the vicinity.
Symptom:
Slow or erratic performance
Suggestion:
Try change the channel of the communicating group or move your device closer to the
communicating device.
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Summary of Contents for VCTnet AirXpress UC11B
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