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SERVICE DEPARTMENT:
+44 (0) 0333 220 6058
NOTES
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Calibrating the Smart Balance Board
If the smart balance board is making or is sounding a continuous alarm or red error light is
showing, then it’s sensors may need to be reset. You need to calibrate the device, which
only takes about 60 seconds in total (and can take up to 2 or 3 attempts before the device is
running as new).Please follow the below steps to resolve the problem;
1.
Make sure you do not press on the foot pads during calibration, as this will cause
permanent damage to the sensors associated with the foot pad, and the part will need
to be replaced. Before calibration press up and down the foot pads to make sure the
are in the fully off position, which is fully horizontal and parallel to the ground/floor.
2.
Perform the calibration on ground that is flat as possible. No hills, no sloping driveways,
no inclines. The best place to calibrate the smart balance board is indoors on a
completely flat surface/floor.
3.
Align the two halves of the smart balance board with each other. They should be perfect
and not twisted away from each other in any way.
4.
Keeping the halves aligned, make sure the smart balance board is parallel with the
ground surface and making sure that the footpads are also flat and parallel with the
ground.
5.
Power off/down the smart balance board if not already done so.
6.
Now press and hold the power on/off button for 30 seconds, so the smart balance board
comes on and keep the button pressed, and the smart balance board in a steady and
level position.
7.
You will see the lights come on and flash on and off continuously, this means the
smart balance board has started to calibrate itself.
8.
After about 30 seconds of keeping the on/off button pressed, please release the
button and then switch the smart balance board off after about 10 seconds.
9.
Turn on the smart balance board as per normal and the smart balance board can now
be used as normal.
You may need to calibrate the smart balance board every so often if you notice a
misalignment. You may also need to calibrate after it crashes it into something as the
sensors get knocked and misaligned. We advise to calibrate the smart balance board before
they are used, as sometimes during transport / shipping the sensors may get knocked about
and this may cause misalignment.
MASTER RESET / CALIBRATION