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WARRANTY

ZINC

12

Hy-Pro International
Hy-Pro House, Centrus Park, Arenson Way, 
Dunstable LU5 5BN, UK
www.hy-pro.co.uk

REGISTER YOUR PRODUCT AT WWW.ZINCSPORTS.COM/WARRANTY

ZINC SPORTS ELECTRIC SCOOTER WARRANTY POLICY

Thank you for purchasing a Zinc electric scooter and we hope you enjoy using it. Please ensure that you read the following warranty. 

In order for your warranty to be valid you must satisfy the following conditions.

• 

All products must be registered at www.zincsports.com within 30 days of receiving the product for the warranty to be valid.

• 

Proof of purchase is also required for your warranty to be valid.

• 

You must be the original purchaser who bought the product from an authorised dealer, your warranty cannot be transferred.

• 

You must report any defects to Zinc Sports within 30 days of discovery of said defect else the warranty will not be valid.

Failure to follow the conditions highlighted above means that your warranty will be void.  We recommend that you save your original 
sales receipt. Assuming that you have followed the conditions highlighted above, your product will have a 12-month limited warranty 
from defects in the materials used to manufacture, and/or workmanship at the time of manufacture outside areas covered below.

Our warranty includes:

COMPONENT:

TIME FRAME:

Battery

3 months

Controller

3 months

Charger

6 months

Motor

6 months

Frame

12 months

Vehicle body outside areas stipulated in the warranty

6 months

All scooters have an IP rating of IPX4. The warranty will be void if the scooter has any water ingress or damage as a result of water 
ingress. The warranty may be void if the scooter has been used in the rain, through deep puddles, jet washing and submersion.  No 
warranty is provided for corrosion damages as a result of contact with water/humidity conditions. All electric scooters include Liquid 
Contact Indicators on the battery pack. The Liquid Contact Indicators show if the device has come into contact with water or a liquid 
containing water, the Liquid Contact Indicators turn red when they come into contact with water or a liquid containing water. The 
warranty is void if the Liquid Contact Indicators are red. 

Under no circumstance will Zinc Sports be obliged to provide compensation for bodily injuries, death, property damages, losses, 
hindrance of profits, prevention of use or any other damage that will be caused directly or indirectly as a result of usage of this 
device.  Zinc Sports advice that you contact your insurance company to determine whether coverage is provided for the use of this 
scooter, or to take out a new policy. 

For the full warranty policy please visit our website at www.zincsports.com

PRODUCT CODE: ZC07856 ZINC FOLDING ELECTRIC FLEX SCOOTER

Need Help? 

Visit our website for replacement parts and product support WWW.ZINCSPORTS.COM

Contact us at customerservices@zinchq.com OR CALL OUR CUSTOMER SERVICE LINE ON +44(0) 800 731 0006

Hy-Pro Asia

Room 1011, 10/F, Peninsula Centre,

67 Mody Road, Kowloon, Hong Kong

Hy-Pro Europe

Cube Building, Monahan Road,

Cork, T12H1XY

Summary of Contents for ZC07856

Page 1: ...t to return this item to the place of purchase Hy Pro has taken great care to ensure this item has reached you in good condition should you have a query please ring our helpline 44 0 800 731 0006 where your call will be dealth with promptly Alternatively please contact us by email customerservices zinchq com READ AND UNDERSTAND THIS ENTIRE MANUAL BEFORE RIDING SO THAT YOUR WARRANTY IS VALID PLEASE...

Page 2: ...TING GUIDE SPARE PARTS WARRANTY 2 3 4 5 6 7 8 9 10 11 12 2 Front Wheel Motor Wheel Kickstand Charging port Deck Rear Brake Rear Light Folding Latch Lock buckle Folding Lever Handle LCD Screen Accelerator Electric Brake Bell LED Light Clamp Front Suspension Bell Display Accelerator Electric Brake Need Help Visit our website for replacement parts and product support WWW ZINCSPORTS COM Contact us at ...

Page 3: ...r to wiping down and cleaning your scooter with a damp cloth FAILURE TO USE COMMON SENSE AND HEED THE ABOVE WARNINGS INCREASES RISK OF SERIOUS INJURY USE WITH APPROPRIATE CAUTION AND SERIOUS ATTENTION FOR SAFE OPERATION Do not ride indoors or on surfaces that could become damaged such as carpet or glossy flooring Be sure to regularly inspect and service the scooter and make sure all components and...

Page 4: ...attempt to ride over bumps or objects greater than 1 5cm even when prepared and bending your knees 19 PAY ATTENTION look at where you are riding and be aware of the road conditions people places property and objects around you 20 Do not operate the scooter in crowded areas 21 Operate your scooter with extreme consideration for people and property at all times 22 Do not operate the scooter while ta...

Page 5: ...o the slot The Zinc Folding Electric Flex Scooter can be folded in a few seconds at the press of a single lever 3 Folding You can unfold the Zinc Folding Electric Flex Scooter without any inconvenience Use one hand to hold the tube Use your foot to press the latch and then pull up the tube until the locking mechanism locks into the slot 1 Unfolding Allow at least 3 hours for the initial charge By ...

Page 6: ...tings mode The settings icon will show up on the screen 3 Press the power key to change the settings page Hold down the and buttons to save the changes and exit the settings mode Interface one Screen brightness settings there are three levels Dark 1 Bright 2 Brightest 3 The default setting is the brightest 3 Interface four 0 is a non zero start up place one foot on the deck keeping the other on th...

Page 7: ...to activate the battery To change the battery Using a thin screwdriver under the footbrake carefully prise out the red light unit from its black surround THE REAR LIGHT TO CHANGE THE REAR LIGHT BATTERY Gently pull out the CR1632 battery with tweezers and insert a new one Positive side up Discard old batteries at an official battery collection site Push the red light unit back onto the footbrake CR...

Page 8: ...of Lithium batteries The scooter should only be shipped in its original packaging Do not throw away your packaging box as you may need it for future use or should you need to return it Do not place the battery in an environment where the ambient temperature is higher than 50 C or lower than 20 C e g do not leave the scooter or the battery pack in a car under direct sunlight for an extended time Do...

Page 9: ...into your scooter try wrapping it or sealing it with its original packaging Store your scooter indoors in a dry and suitable temperature When the scooter is not in use ensure it is not layed down or knocked over If dropped essential components can be damaged and could affect the use and running of the scooter as well as void the warranty If you damage this part of the scooter it is strongly advise...

Page 10: ...els hot changes colour or shape or appears abnormal in any other way This product must only be used with the recommended transformer Product liable to be cleaned with liquids are to be disconnected from the transformer before cleaning A healthy battery should only get slightly warm during charging If the battery becomes hot smokes swells or gives off an odor during charging terminate charging imme...

Page 11: ...2 years depending on scooter conditions and use Replace only with Hy Pro replacement batteries Make sure charger plug is connected to 100 240V power supply SPARE PARTS Due to general wear and tear occasionally you may need to purchase spare parts to keep your scooter in peak condition It is important to use the correct spare parts for your particular model i e ZINC FOLDING ELECTRIC FLEX SCOOTER an...

Page 12: ...d in the warranty 6 months All scooters have an IP rating of IPX4 The warranty will be void if the scooter has any water ingress or damage as a result of water ingress The warranty may be void if the scooter has been used in the rain through deep puddles jet washing and submersion No warranty is provided for corrosion damages as a result of contact with water humidity conditions All electric scoot...

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