806834 v1.02 07.21 G5 Online install instructions and user guide
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Section 6 Service and Trouble shooting
Fault
code
Fault name
Fault trigger
000
Power Board Fault
Internal communication fault
001
Interface Fault
Internal communication fault
004
Water Leak, Isolate Mains
Water detected in the unit due to tank overfill or
internal / external leakage.
005
Compressor OverRun
Compressor has been running continuously for an extended
time period
006
Water Supply Failure
Water not detected by unit
007
Hot Sensor Open
Internal sensor fault
008
Hot Sensor Closed
Internal sensor fault
009
Cold Sensor Open
Internal sensor fault
010
Cold Sensor Closed
Internal sensor fault
011
Flood Sensor Open
Internal sensor fault
012
Condenser Sensor Closed
Internal sensor fault
013
Condenser Sensor Open
Internal sensor fault
014
Heater Fuse/Driver Fault
Internal component fault
015
Heater Driver Fault
Internal component fault
016
Compr Driver Fault
Internal component fault
017
Hot Sensor Degraded
Internal sensor fault
018
Condenser Overtemp
Temperature of condenser has exceeded its limit
019
A DC Pump is faulty
Internal component fault
020
Steam too cool
Boiling calibration error
021
Steam Sensor Open
Internal sensor fault
022
Steam Sensor Closed
Internal sensor fault
023
Over Steamed
Excess steam detected
024
Hot Tank Overfilled
Hot tank has over filled
025
Comp Fuse/Driver Fault
Internal component fault
027
Boil dry protection
Heating protection device has activated
• Call Zip for Advice and assistance (see contact details page
6.1 Service items
• Filters should be replaced at six month intervals for Commercial HydroTaps, and 12 month intervals for
Residential HydroTaps.
• CO2 regulator washers should be replaced annually.
6.2 Trouble shooting table