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Error  “Validation time expired” 

Serial number must be entered within 2 min. If not, message 
will appear saying “Allowed registration time elapsed”. This is 
done because security precaution.  Allowed registration time 
starts ticking away after Zipabox establishes connection with 
the cloud server after power up/reset. So just reset your 
Zipabox, wait for the light to turn steady green, and the login 
into the cloud application and enter the serial number. 

I have added device to Zipabox, but is not working properly? 

If your device isn’t working properly try to reinstall it again. 
Make sure when adding new device that join procedure is 
completed. If join procedure is successful you will get 
message “Device joined” and Close button will appear. 

What happens when adding new device is interrupted? 

If device shows up in total devices window, delete it and then 
add this device again. If that device isn’t shown in total 
devices window just add this device again.  

Summary of Contents for ZIPABOX

Page 1: ...1 P a g e Zipabox QUICK INSTALLATION GUIDE v 1 1 Copyright...

Page 2: ...l inaccuracies typographical or other errors Zipato assumes no liability for any error in this publication and for damages whether direct indirect incidental and consequential or otherwise that may re...

Page 3: ...tion must be used to avoid electrical shock from such facilities Avoid contact with all such facilities Ethernet wiring must be at least 2 m from bare power wiring or lightning rods and associated wir...

Page 4: ...CT THE ZIPABOX 14 CREATE A USER ACCOUNT AND REGISTER YOUR SYSTEM 17 INSTALLATION MOUNTING ZIPABOX 22 ADDING DEVICES 25 REMOVING DEVICES 26 TROUBLESHOTING 27 SPECIFICATIONS 32 LIMITED PRODUCT WARRANTY...

Page 5: ...ices in the house connecting them to the cloud so that consumers can control them using tablets smart phones computers or TVs at home or on the go The Zipabox Gateway supports variety of communication...

Page 6: ...sors and door window sensors o fire smoke sensors o flood water leakage sensors o gas CO sensors o panic button o duress if someone force you to disarm your system o health care in case of missing act...

Page 7: ...lation of wireless modules Z Wave and ZigBee lighting modules pre configured for even easier setup support remote dimming and on off switching with any smartphone automatically turn lights on at sunse...

Page 8: ...ather feeds to program your home climate conditions create advanced event based rules to automate home climate based on other environmental and home events include climate control in automation scenes...

Page 9: ...s use advanced programming options online to setup perfect irrigation process automate irrigation system based on Internet weather forecast integrate your irrigation scheme together with your complete...

Page 10: ...a remotely control your audio video equipment with any smartphone automatically turn on favorite shows when they air and get alerts automatically turn off A V equipment at pre set time or when room is...

Page 11: ...ers in the area automatically turn on off your appliances in accordance with electricity prices see detailed analysis of your energy consumption save energy by automating lights thermostats sun shades...

Page 12: ...ort Having trouble installing your new product Zipato s website contains the latest user documentation and software updates for Zipato products and services www zipato com Call support 385 1 444 444 0...

Page 13: ...13 P a g e CONTENTS OF PACKAGE Zipabox User manual Power adapter 230V AC to 12V DC 868 MHz antenna for Z wave network Ethernet cable...

Page 14: ...P a g e CONNECT THE ZIPABOX Locate your serial number Your Serial number is located on the back of the Zipabox make a note of it as it will be required when registering your panel online Serial numbe...

Page 15: ...d Connect your Zipabox to your broadband router via the Ethernet cable The Ethernet port is located on the back of the Zipabox Mount antenna Screw Z wave antenna to Antenna1 connector Power Antenna 1...

Page 16: ...and the other end into control unit You should see following LED sequence 1 Plug in power adaptor steady yellow light for approximately 30 sec 2 Zipabox getting ready slowly flashing green light 3 Zi...

Page 17: ...eed to set up your Zipato account and register your Zipabox Upon registration you will automatically get the basic free level of monitoring service Open a browser window on your PC and go to the follo...

Page 18: ...18 P a g e Fill out empty fields Click on Register Take note of your password during this process Once you input registration data and click on register window will pop up with a message...

Page 19: ...nt If there is no email please check spam container Email should look like this Hi your email here welcome to the Zipabox To validate your email address please click on the following link verify Once...

Page 20: ...x Serial number must be entered within 2 min If not message will appear saying Allowed registration time elapsed This is done because security precaution If this happens restart Zipabox and reenter se...

Page 21: ...he General widget and select Details tab Users The Users section is where you add your family members which will have the rights to use your system Adding new user requires you to enter new user s det...

Page 22: ...ounting Drill holes in the wall surface and insert the wall plugs if fixing into plaster or brick holes Drill two holes fix the screws and hook the Zipabox onto the screw s heads Make sure swivel ante...

Page 23: ...e Din rail mounting Make enough space for Zipabox on your Din rail Hook upper fitters on the back of your Zipabox to the Din rail and press Zipabox slightly to snap lower fitters Upper fitters Lower...

Page 24: ...24 P a g e Table top You can place your Zipabox on any table top Just make sure that swivel antenna is in vertical position...

Page 25: ...etween sensor and Zipabox should be less than one meter Read device instruction regarding inclusion join mode Device in inclusion join mode is awake and ready for joining in to Zipato network In case...

Page 26: ...before adding it to the Zipato network 2 After you successfully add the device in to your Zipato network go to Total devices in General widget and set your device s room name and type This will help...

Page 27: ...er I forgot my password 1 Go to my zipato com 2 Click Forgot password and follow screen instruction I can t connect any Z wave or Zigbee device to my box Check whether your antenna supplied with Zipab...

Page 28: ...r Zipabox and then briefly press and release Reset button 5 Keep holding Button2 for 5 seconds and then release it 6 Then observe your LED sequence If everything goes alright at the end there should b...

Page 29: ...stucco finish over a metal mesh you may have range problems on devices outside your home communicating with the Zipabox inside What should I do if I am having trouble installing my device If you are...

Page 30: ...ady green and the login into the cloud application and enter the serial number I have added device to Zipabox but is not working properly If your device isn t working properly try to reinstall it agai...

Page 31: ...ges with your device like changing endpoint name configuration or any change regarding devices and their endpoints remember to click on synchronize Does Zipato offer a warranty See the Limited Product...

Page 32: ...Ds 2 programmable buttons 2 programmable green LEDs 1 programmable RGB LEDs Power Status Ethernet WLAN Z Wave Accessories CAT5e UTP patch LAN Cable Antenna Z wave Antenna Zigbee option Regulatory Comp...

Page 33: ...RPOSE ZIPATO EXPRESSLY DISCLAIMS ALL WARRANTIES NOT STATED IN THIS LIMITED WARRANTY ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD TO THE EXTE...

Page 34: ...A FULL DETERMINATION OF YOUR RIGHTS This Limited Product Warranty applies to ZIPATO branded hardware products collectively referred to as ZIPATO Hardware Products sold by ZIPATO Europe its European su...

Page 35: ...me to time ZIPATO does not warrant that the products will operate uninterrupted or error free or that all deficiencies errors defects or non conformities will be corrected This warranty shall not appl...

Page 36: ...in the table below this Limited Product Warranty extends only to the original end user purchaser of this ZIPATO Hardware Product and is not transferable to anyone who obtains ownership of the ZIPATO H...

Page 37: ...eriod of the replaced part or product The replacement product need not be new or of an identical make model or part ZIPATO may in its discretion replace the defective product or any part thereof with...

Page 38: ...e requirements of the following documents EN 60950 1 2007 A11 2009 A12 2011 EN 301 489 17 V2 1 1 2010 EN 301 489 3 V1 4 1 2003 EN 301 489 1 V1 8 1 2008 EN 300 328 V1 7 1 2008 EN 50130 4 1977 A1 2000 A...

Page 39: ...reached the end of its life some will accept products for free By recycling the product and its packaging in this manner you help to conserve the environment and protect human health Zipato and the e...

Page 40: ...40 P a g e www zipato com we make every home smart...

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