www.zippity-outdoor.com
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GENERAL INFORMATION
MISSING OR DAMAGED PARTS?
NEED ASSEMBLY HELP?
NEED TO RETURN?
IMPORTANT
•
Please read through before starting assembly.
• Important: Check the inside of the larger pieces in your box for other materials packed inside.
• When assembling components, place on a non-abrasive surface (i.e. shipping box) to avoid scratching.
• We recommend an area approximately 5’x 8’ for unobstructed assembling.
• You should not need to use excessive force when assembling components.
VISIT OUR WEBSITE FIRST, SO WE CAN HELP YOU RIGHT AWAY!
EMAIL:
WEBSITE:
support@zippity-outdoor.com
nychgroup.com/parts
PHONE:
704-892-5222 / 877-234-6196
To help you quickly and accurately, please have reference item number ZP19018
found on the next page. It is helpful if you can provide the batch lot which is a stamped number on the end of the box.
If you are having problems with the assembly or installation of this product, we are happy to assist you with the process, so
please give us a call at 704-892-5222 / 877-234-6196.
return the product, you will need to initiate the return from the company you originally purchased from.
Although great care has been taken to ensure proper packaging and handling of this product, occasionally problems occur.
If you discover any missing, damaged or defective parts, please visit our website to order replacement parts. If you experi-
ence any further trouble with your product, please contact our customer service department.
Customer service agents are available to take calls weekdays from 8am-5pm EST. If you
call outside of business hours, please leave a voicemail.
