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Warranty
If you purchased a warranty from an authorized dealer then contact your dealer directly for
details and warranty service. If you purchased directly through Zip’r our manufacturer’s
warranty below applies to your scooter and or electric wheelchair.
Warranty Registry
Zip’r requires that customers register their product on Zipr.com within 30 days of purchase for
the warranty to be valid.
Customers that fail to register their product within 30 days of purchase will have a voided
warranty and Zip’r mobility
will not be responsible for any claims and damages of any purchased
Zip’r products.
How Do I Register My Warranty?
Under the resources tab click Register Your Product. Fill out the corresponding information
attached & click submit. A confirmation email will be sent.
Three-Year Limited Warranty:
Three years warranty on all structural frame components; including platform, fork, seat post, and
frame. Zip’r will replace the defective scooter and or electric wheelchairs or mail replacement
parts.
One-Year Limited Warranty:
One year warranty on drivetrain components, including: transaxle, motor, and electronic
components. Zip’r will replace the defective scooter and or electric wheelchair or mail
replacement parts.
Customers will need to contact their own Repair/Service Technicians for any mechanical work
to be done due to warranty issues. Zip’r will provide warranty items directly to customer(s) or
customers’ Repair/Service Technicians.
If you would like a list of Repair/Service Technicians, which have been provided to Zip'r by
several customers, please email us at service@zipr.com.
Returns to providers or Zip’r mobility without prior authorization, for any reason, will not be
accepted.
Warranty Exclusions:
The following are wearable components and not warranted
Summary of Contents for Roo 3
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