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UC5e OM Rev2-1 July 2004
Troubleshooting UC5E (GDI)
Normally, your UC5E will function correctly with no user intervention. If
there is a problem use this section as a guide to solve it.
Problem:
The following message is printed when I try to print a
document: There was an error writing to LPT1: for the
printer... The printer is not ready. Make sure it is turned
on and on-line.
Try the following
:
a) Check all physical cable connection and power.
b) Reset the UC5E.
c) Check you are not trying to print to the UC5E across
a network. If this is the case see your windows docu-
mentation on network printing.
d) Check the parallel port is set to “ECP” mode.
Problem:
Print jobs download to the UC5E, but the Digital Dupli-
cator does not create a master.
Try the following
a) Press the Digital Duplicator “on-line” key. Some du-
plicators do not support Auto on-line functions. Check
that your duplicators Auto on-line function has been en-
abled. Check also that the last print run on the Digital
Duplicator
has been completed.
b) Turn the Digital Duplicator off then on.
Problem:
Activity light on the UC5E is permanently on, but no
master is created.
Try the following:
Press the reset button on the UC5E.
