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Care Delivery Solutions 

Data and Security 

Q: 

Where is my patient and prescription data stored if it isn’t on my handheld?

A: 

Your data is stored in the SysTrust™ and SAS-70 certified, HIPAA-compliant 
ZixData Center™. Access to this data center is controlled by various methods, 
including biometric finger scanning and security codes.  

Q: 

Wh

a

t information does the PocketScript system collect about my 

prescribing practices? 

A: 

The PocketScript system only collects information about the number of scripts 
written and certain statistical information. All patient demographics are stripped 
from the reported data. Patient privacy is totally secure. 

Q: 

A: 

How secure is the PocketScript system? 

The PocketScript e-prescriber provides security on many levels: 

• 

Your password is required at log on. 

• 

If the handheld is unused for a period of time, you must re-enter your 

password. 

• 

All patient and prescription information is transmitted through a 128-bit or 

higher encryption mechanism. 

• 

Each prescription has a unique PocketScript ID number associated with it. 

This number assures the pharmacy that any script received through 
PocketScript is authentic. 

The security of PocketScript also relies upon you to control access to your 
handheld device. Just as prescription pads should not be available to unauthorized 
persons, once you log on to your handheld it should not be left unattended.  

Q: 

How does the ZixCorp PocketScript product relate to HIPAA? 

A: 

PocketScript uses HIPAA-compliant methods to securely transmit your patient’s 
data between you, the prescriber, and the patient’s pharmacy. 

Q: 

Does HIPAA impact use of the ZixCorp PocketScript product? 

A: 

Yes, if Dispensed Drug History is available for a patient, you must ask the 
patient’s permission to view it. Dispensed Drug History displays prescriptions 
written by other practices that participate in the system. Providers may screen 
drugs such as those used in the treatment of HIV/AIDS or substance abuse. 

Other Applications 

Q: 

Can I use the PocketScript system handheld to store and manage my 
personal information / schedule? 

A: 

Yes. Each PocketScript handheld e-prescriber comes with all of the basic 

Pocket 

PC

 functionality including the following programs:  

• 

Calendar 

• 

Notes  

• 

Pocket Word 

• 

Contacts (Address Book) 

• 

Internet Explorer 

 

• 

Inbox (E-Mail) 

• 

Pocket Excel 

 

 

 

 

   

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Summary of Contents for PocketScriptTM

Page 1: ...PocketScript e Prescribing Manual Dell Axim X5 Handheld PocketScript e Prescribing User s Guide with Exercises Pocket PC v5 51...

Page 2: ...8444 www zixcorp com 2004 Zix Corporation All Rights Reserved AEBB1103 v5 51 7 All other brands product names company names trademarks and service marks are the properties of their respective owners T...

Page 3: ...LLERGIES 15 8 0 VIEWING FORMULARIES 15 9 0 APPROVING QUEUED PENDING PRESCRIPTIONS 16 10 0 VIEWING THE SCRIPT LOG 18 11 0 MODIFYING PATIENT INFORMATION 19 12 0 MAINTAINING PHARMACY INFORMATION 20 13 0...

Page 4: ...cript s Summary screen indicates the intended destination with on the Send or Print button o PocketScript displays a special message when dispensed drug information returned by the patient s insurance...

Page 5: ...log in Your Physician ID is usually the first letter of your first name and entire last name A password is provided for your initial login and you are required to change the provided password to one...

Page 6: ...ss If your device powers off manually or automatically while PocketScript is open PocketScript does not close When power is restored the PocketScript application appears If this occurs within the pass...

Page 7: ...Add Tap to highlight the desired patient and then tap Select Notes When you use the Name or Chart ID search method the system checks patient insurance eligibility so that you have up to date informati...

Page 8: ...rugs are shown with a G and Non Generic Brand drugs are shown with an N 4 Tap to highlight the desired drug and then tap Select or double tap the drug name 3 2 2 FAVORITES AND MACROS Favorites are sho...

Page 9: ...checking Dispensed drug history is not available for all patients For eligible patients a Show Dispensed check box will appear on the Choose Drug screen 1 To show dispensed drug history tap the Show D...

Page 10: ...Comments Black Prescription insurance not on file Green Preferred Drugs covered by the health plan Blue Approved Drugs covered by the health plan but taking a higher co pay Purple Requires Prior Autho...

Page 11: ...patient s plan see 3 3 below 3 3 Completing the Script The details of the script are managed from the Script Summary screen Using the stylus and the keyboard you can enter and modify the values for d...

Page 12: ...ls To the right of the Refills field tap the drop down arrow to display refill options and tap the number to highlight and select it OR Tap the Refills field and type the number of refills Generic Tap...

Page 13: ...rch on pharmacy name or phone number You can use Advanced Search to refine the search criteria Tap Pharm to select from the full pharmacy list Note Favorites are shown in green and other pharmacies ar...

Page 14: ...be careful to avoid duplicating an existing pharmacy entry If you are upgrading from the on site server version to the new access point version you will now have access to the global pharmacy list ma...

Page 15: ...the current drug as a favorite See 4 0 Adding a Favorite Drug Macro Tap Macro to save the current prescription information excluding the patient s personal information as a Macro See 5 0 Adding a Mac...

Page 16: ...RIPTION Follow the above procedure for sending the prescription to the pharmacy except select Print in step 1 3 4 Logging Off and Exiting the Program To logoff without exiting PocketScript Tap File an...

Page 17: ...save the Macro Note To delete Macros use the Internet Browser version Maintenance Pages Macro Maintenance 6 0 CHECKING DRUG INTERACTIONS PocketScript provides decision making support by automatically...

Page 18: ...t participates in the e prescribing system you see information about the formulary status of drugs that may help you find a less costly solution for the patient The e prescribing system also identifie...

Page 19: ...tail with a real time lookup for the specific patient and selected drug Changes the color arrow formulary indicators if the patient s coverage is different from the general formulary Displays a compli...

Page 20: ...ipts After you send or deny chart pull scripts the chart icon color returns to tan View Script details To view a queued script double tap it and the Script Summary screen appears Make any desired chan...

Page 21: ...appears Once you are in the desired time frame 1 Select which type of scripts to view from the drop down list box All prescriptions Scripts that were successfully transmitted to the pharmacy or print...

Page 22: ...e number when you are prescribing 3 To add allergies from the Pocket PC after you select a patient on the Choose Drug screen tap Allergies The Allergies screen appears 4 Tap Add The Add Allergy screen...

Page 23: ...ript You may also make changes from your handheld device To access the Add Modify Pharmacy screens 1 On the Script Summary screen tap Pharm 2 On the Search Pharmacy screen tap Add Pharmacy or Modify P...

Page 24: ...n tap Save to record the changes Chain name Fax or Print Only Delete Pharmacy If selected the pharmacy will not appear in the available list It can only be added back in the Internet Browser version P...

Page 25: ...very Solutions Drug Leaflet Dosing Packaging Generics Clinical Information Ingredients Brands Manufacturers Contraindications Interactions Allergic Reactions Therapeutic Class Drug Reference Guide Exa...

Page 26: ...e pharmacy Your PocketScript system comes pre loaded with most pharmacies in your area but as new pharmacies open you ll want to include them too 1 Launch the PocketScript Internet Browser version Mai...

Page 27: ...lar savings for you Be sure to dock your Pocket PC when it s not in use If your Pocket PC isn t docked you could lose the PocketScript software loaded on the device To ensure that this doesn t happen...

Page 28: ...quests can be queued by your staff on the browser so that all you need to do is approve and send the scripts to the pharmacies The patient s drug history is available on one screen you don t need to l...

Page 29: ...able formats An interim solution is to print the prescription for the patient to submit directly to the mail order service In addition please contact the mail order customer service department and req...

Page 30: ...ed and that all generic drugs are indicated with up arrows Q A At start up how do I enter patient data in the PocketScript system While your office staff can enter patient data manually the best metho...

Page 31: ...dheld battery charge last Test results show that over 100 prescriptions can be written on one battery charge Results vary based on usage Q Is it OK to keep the handheld prescriber plugged in 24 7 A Ye...

Page 32: ...is number assures the pharmacy that any script received through PocketScript is authentic The security of PocketScript also relies upon you to control access to your handheld device Just as prescripti...

Page 33: ...cation cause the handheld to malfunction and require a hard reset of the device to restore the PocketScript system Q Can I print from Pocket Word Pocket Excel etc A Yes you can hot sync your handheld...

Page 34: ...et cable is securely connected at the source and at the Linksys The four Port lights in the middle will not be illuminated unless you have connected multiple PCs to the ports in the back of the Linksy...

Page 35: ...rt at 1 866 753 9234 or email pssupport zixcorp com 18 0 DOCUMENTATION FEEDBACK Your comments and suggestions on PocketScript online Help and printed documentation are welcome Please send documentatio...

Page 36: ...efer to the foldout card shipped with your Pocket PC and follow the step by step setup instructions Be careful not to connect your device to your PC until you are prompted to do so Linksys and Pocket...

Page 37: ...ad to the device you are returned to the login screen Log in again You are now ready to begin e prescribing with your Pocket PC 19 2 Installing Local PrintServer ZixCorp e prescribing solution enables...

Page 38: ...ipt system includes several patients with last names of Test and a pharmacy named PocketScript Test so that you don t have to use real patient data or pharmacies when you are trying out e prescribing...

Page 39: ...match the search criteria are displayed 3 Tap to highlight lipitor 4 Double tap the drug name or tap Select Exercise 3 Completing the Prescription The details of the script are managed from the Summar...

Page 40: ...3 A confirmation box appears indicating that the prescription has been recorded Tap OK to dismiss the box Refill Request Workflow Exercise 5 Refilling Prescriptions from Drug History You can use a pa...

Page 41: ...When you have refill requests waiting for your approval the Rx icon at the bottom of the screen appears red 1 Tap the Rx icon OR Tap Tools and then tap Queueing A list of patients with queued scripts...

Page 42: ...onfirmation 13 37 connectivity 31 coverage 16 D deny prescription 17 dispensed drug history 6 dock 24 dose 9 drug 9 allergies 15 drug history 6 37 dispensed 6 drug interaction alert 14 drug list 4 Dru...

Page 43: ...y 27 demographic data 19 27 drug history 6 37 management system 28 new 27 pharmacy 25 add 11 20 23 advanced search 10 favorite 10 mail order 26 modify 11 21 search by name 10 36 search by phone number...

Page 44: ...ub 16 S screen settings 30 script log 18 security 29 send prescription 17 send script 13 signature 2 speech recognition 28 summary screen macros 14 prescription 8 support 32 T time out 3 tips 23 treat...

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