9
6. Troubleshooting
Symptom
Troubleshooting
The indicator is not lighted when the
equipment is powered on.
It may be caused by the power supply or circuit.
Check whether the connection cable and power cable between are
damaged, or the wiring is loose.
The arms of the tripod turnstile cannot be
lifted manually after the equipment is
powered on.
It may be caused by the problem of relative components or drop-arm
solenoid.
1.
Check whether the stop base and turn plate withstands each other,
as shown in Figure 6-1.
2.
Check whether the drop-arm solenoid is operating, and check the
work status of the solenoid, as shown in Figure 6-2.
The tripod turnstile does not open after
authentication.
It may be caused by lack of permission or a circuit problem.
1.
Check whether the user has the permission to open the turnstile.
2.
Use a multimeter to check whether the NO and COM ports of the
access control system has a relay signal output.
3. Short-circuit the ports "K1, GND" and "K2, GND", if the turnstile is
successfully opened, it would be the problem of controller. In this
case, please refer to
Attachment 2 Connection Diagram of Control
board and Access Control Panel
to check the cable connection of the
controller.
The passing is not smooth after the
turnstile is opened, it encounters resistance
when pushing the arms, and the arms
cannot return to the home position after
they rotate.
It is caused by the Adjustable Tension Spring.
Adjust the Adjustable Tension Spring, as shown in Figure 5-3.
The arms drop during the use.
It may be caused by the problem of relative components or drop-arm
solenoid.
1.
Check whether there is any gap at the position shown in Figure 6-1.
2.
Check whether the drop-arm solenoid is totally closed. If not, power
off the equipment and power on it again 2 minutes later.
The turnstile allows people continue
passing one-way side during the use.
1.
Check the Turnstile-opening Solenoid
2.
Check whether the Turnstile-opening solenoid is operating, and
check whether the Turnstile-opening solenoid is stuck or the Metal
Shrapnel is broken, as shown in Figure 5-3.
