TS5000A Tripod Turnstile
User Manual
P a g e
| 15
Copyright©2020 ZKTECO CO., LTD. All rights reserved.
4
Troubleshooting
Sr. NO
Descriptions
Solutions
1
No response from direction indicator or
indication is not correct.
Indicator lights may be broken or the contact
is poor. Please open the top lid of the device
and check.
2
Arms are not lifted when the device is
powered on or the arms cannot drop
when power off.
Check to see if the wiring or the screws is
loose.
3
Turnstile’s arm is not centering properly.
Please refer to the operation instructions for
more information.
5
Product Maintenance
Chassis maintenance
5.1
The chassis is made up of 304 stainless steels. There may be rust stains on its surface after being used for a
long time. Regularly sand the surface along the grain softly and carefully. Coat the surface with anti-rust oil.
Use a soft cloth to wipe off the dust on the sprayed or spray-painted chassis. If there are scratches on the
exterior, use the same color paint to repair it.
Movement maintenance
5.2
Cut off power supply before maintenance. Open the door, clean surface dust, apply butter to the
transmission mechanism. Check whether the movement mechanism is running smoothly. Check whether
the screws of the connecting parts are loose, and tighten them if they are loose.
Power maintenance
5.3
Cut off power supply before maintenance. Check whether the plug is loose, if found loose, tight it. Do not
replace the connection position at random. Check whether the external power supply is exposed, timely
wrap it. Whether there is any leakage, do timely treatment. Check if the technical parameters of interface is
normal, the aged electronic components should be replaced.
The upper lid must be removed for maintenance of the movement, the LED light bar, and backlight. After
turning the door lock, lift the upper cover to perform maintenance of the components, as shown in Figure
5-1.
