• Please review this list before calling the service.
• This will save you time and money.
• This list contains frequently encountered problems that are not results
• of faulty workmanship or material use.
• Your product may not have some of the features described here.
The refrigerator is not operating.
• It may not be plugged in properly.
- Plug in the product properly.
• Loss of power to the outlet to which your refrigerator is connected.
- Check the circuit breaker or fuse may have blown
The condensation on the fridge compartment
• The door may have been opened/closed frequently.
- Do not open/close the refrigerator door frequently.
• The environment may be too humid.
- Do not install the refrigerator at locations with a very high level of humidity.
• Foods containing liquid may have been placed into the refrigerator in containers without
covers.
- Do not place foods containing liquid into the refrigerator in unsealed containers.
• Door of the refrigerator may have been left ajar.
- Do not keep the doors of your refrigerator open for a long time.
The compressor is not operating.
• The internal protector of the compressor will open, protecting the compressor and it will
reset automatically.
• The refrigerator will start running approximately after 6 minutes. Please call ZLINE at 614-
777-5004 if the refrigerator does not start at the end of this period.
• The freezer is in defrosting cycle.
- This is normal for a refrigerator that performs full-automatic defrosting.
• Defrosting cycle is performed periodically.
• The refrigerator may not be plugged in.
- Make sure that the plug fits the socket.
• Temperature settings may be incorrect.
- Select the correct temperature value.
• Possible power failure.
- The refrigerator will start to operate normally when power restores.
The operation noise increases when the refrigerator is running.
• Operating performance of the refrigerator may vary based on the ambient temperature
changes.
• This is normal and not a fault.
Vibration or noise.
• The floor may not be stable or level.
- If you notice that the refrigerator shakes when moved slightly, make sure that the floor
is level and capable of carrying the refrigerator. Adjust feet as necessary.
• Objects placed onto the refrigerator may cause noise.
- Remove the objects on the refrigerator.
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