Problem
Cause
Solution
The Information LED
fl ashes just after
Start.
Floating cable may not be plugged
into the Control box correctly.
Remove cleaner from the pool. Unplug fl oating cable
from the Control box and reconnect.
Cleaner may not be fully submerged.
Remove cleaner from the pool and re-submerge,
see
Submerging the Cleaner
.
Cleaner may need to be reset and
begin a new cycle.
Remove cleaner from the pool. Press power button
OFF, then begin a new cycle.
Propeller may be jammed and not
turning correctly.
Remove cleaner from the pool. Contact Zodiac After
Sales Support at 1300 763 021.
Wheels may be jammed and not turn-
ing correctly.
Remove cleaner from the pool. Contact Zodiac After
Sales Support at 1300 763 021.
The Information LED
fl ashes during the
cleaning cycle.
Cleaner may be sucking air (lights will
appear after 60 seconds air intake)
Remove cleaner from the pool and re-submerge, see
Submerging the Cleaner
.
The cleaner does
not stay fi rmly on the
pool bottom.
There is air in the appliance casing.
Remove cleaner from the pool and re-submerge, see
Submerging the Cleaner
.
The fi lter canister is full or dirty.
Remove cleaner from the pool. Clean the fi lter canister,
see
Cleaning the Filter Canister.
The cleaner does
not or no longer
climbs the pool
walls.
The fi lter canister is full or dirty.
Remove cleaner from the pool. Clean the fi lter canister,
see
Cleaning the Filter Canister.
Walls of pool are slippery or slimy.
Although the water seems clear,
microscopic algae, invisible to the
human eye, are present in the pool.
As a result the pool sides become
slippery and prevent the cleaner from
climbing. Check tires for wear and
replace as necessary.
Remove cleaner from the pool. Do a shock chlorination
treatment to eliminate algae. DO NOT leave the
cleaner in the pool during this treatment.
On startup the
cleaner does not
move.
No power supply to the cleaner.
Remove cleaner from the pool. Check that the
power outlet to which the Control box is connected is
operating correctly by plugging another device into the
power outlet..
Unit is turned OFF.
Remove cleaner from the pool. Turn the wheels
then disconnect the Control box and wait at least 20
seconds before reconnecting.
If the problem persists, contact Zodiac After Sales
Support at 1300 763 021.
Cable is tangling in
the pool
Too much cable length in the water.
Remove cleaner from the pool. Do not unravel the
entire cable. Use only maximum cable length to cover
the pool area. Place the remaining unused cable on
the side of the pool. Adjust the entry location in the pool
to correct cord tangling.Follow the procedure in
Cord
Tangling
to avoid and correct tangled cord.
The cleaner is not
cleaning effectively.
The brushes have become smooth or
the "wear" indicator shows.
Remove cleaner from the pool. Replace the brushes
following the procedure in
Replacing the Brushes
.
Filter canister is full or dirty.
Remove cleaner from the pool. Clean the fi lter canister
following the procedure in
Cleaning the Filter Canister
.
Floating cable is excessively coiled or
kinked.
Remove cleaner from the pool. Make sure the fl oating
cable is spread out over the pool. Ensure the cable is
not too tightly wrapped or coiled when storing. If the
problem persists, lay the cable straight in the sun to
relax it and remove kinks. Follow the procedure in
Cord
Tangling
to avoid and correct tangled cord.
5.2
General Troubleshooting
The following table lists some of the common symptoms, causes, and solutions for correcting cleaner operation
problems.
13
H0446500_REVB
Summary of Contents for CyclonX EM14 Series
Page 15: ...NOTES 15 H0446500_REVB ...
