VETSCAN SA USER’S MANUAL
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1.2 SOFTWARE
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Error/Failure
Potential Causes
Possible Solutions
No Display and
Display LED light is
OFF
1-Display not powered on.
2-Display not plugged in.
3-No power from power outlet.
4-Display plug damaged.
1- Turn on Display power
button.
2- Check Display power cord
is firmly connected to
Display plug-in and ensure
Display is connected into
appropriately grounded
power outlet. Try another
power outlet.
3- Confirm power outlet by
plugging in another device.
Try another power outlet.
4- Try another Display power
cord.
No Display and
Display LED light is
ON
1-SA analyzer power is off.
2- SA analyzer is on but SA software is
not running.
3-Display VGA cable loose.
4-Display has failed.
1- Confirm if SA power switch
is set to on and lit with
green light.
2- Check if fan of SA analyzer
is running on right side
panel vent. If fan is off, the
SA software was shut down
but the power switch was
not turned off. Power the SA
analyzer off for 30 seconds
and then switch back on.
3- Check and reconnect
Display VGA cable to SA
analyzer and to Display.
4-Connect another Display.
Mouse Error
1- Mouse does not have good optical
surface.
2-Mouse is damaged.
3-Mouse cable loose.
1- If the mouse is inverted and
the red LED is illuminated,
it is a surface issue. Use
a suitable mouse pad or
surface for the type of
mouse being used.
2-Replace mouse.
3-Reconnect the mouse cable.
Keyboard Error
1-Keyboard cable loose.
2-Keyboard cable broken.
1- Reconnect the keyboard
cable.
2-Replace keyboard.