14
Troubleshooting
Troubleshooting
Cannot select or use the
device
Confirm that the
•
is connected to the
computer correctly.
Quit all the software that is using the
•
,
and disconnect and reconnect the Thunderbolt
cable connected to the
.
Reinstall the driver.
•
Playback sound cannot be heard or is quiet
Check the speaker connections and volume
•
settings on the speakers.
Adjust the OUTPUT and PHONES volume
•
controls.
Confirm that the Output of the Sound pane of the
•
System Preferences is set to ZOOM TAC-2R.
Recorded audio is too loud, too quiet or silent
Adjust the input gain of the
•
.
When using a condenser mic, turn phantom
•
power on.
Confirm that the Input of the Sound pane of the
•
System Preferences is set to ZOOM TAC-2R.
The sound of the device connected to the
input jack is distorted
Confirm that the level indicators are not lighting
•
red. If they are lighting, lower the input levels.
Sound skips during playback or recording
If you can adjust the audio buffer size of the
•
software that you are using, increase the buffer
size.
Cannot play or record
Confirm that ZOOM TAC-2R is selected in the
•
Sound pane of the System Preferences.
Confirm that
•
is set for input and output
in the software that you are using.
Confirm that
•
is connected to the
computer correctly.
Quit all the software that is using the
•
,
and disconnect and reconnect the Thunderbolt
cable connected to the
.
