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Limited Warranty
The ZoomText Large-Print Keyboard is warranted against both
manufacturing defects and damage sustained via shipping. The
details of each type of warranty are covered below.
Shipping Damage
Packages are sometimes damaged in transit by the package carrier.
If you need to return a keyboard due to package damage Ai
Squared must be notified within seven (7) days of receipt of
keyboard. Failure to notify Ai Squared within the above
timeframe means that Ai Squared will consider replacement of the
keyboard at its sole discretion.
Manufacturing Defects
Keyboards are covered by warranty for manufacturer’s defects for
six (6) months after the original shipping date.
Manufacturing defects include but are not limited to items such as
sticky or broken keys and broken or inoperable cabling. Damages
due to normal use or keyboard wear and tear are not covered. If
you have any question as to whether or not a problem you are
experiencing is covered under our manufacturer’s warranty please
call us at (802) 362-3612.
Your warranty covers your purchase, not the exact keyboard you
are using. If your keyboard is submitted for repair or replacement
your warranty continues from the original purchase date - it does
not restart with arrival of your new or repaired keyboard.
Return Policy for All Keyboard Purchases
In order to return a keyboard to Ai Squared for repair or
replacement you must first obtain an RMA (Return Merchandise
Authorization) number from Ai Squared. No returns will be
processed without a valid RMA Number. To obtain your RMA
please contact the Ai Squared sales department at (802) 362-3612.
