Zte AT&T MF279, User Manual

Page 1: ...1 UserGuide MF279 WCDMA LTE CPE ...

Page 2: ...2 Welcome to AT T Thank you for purchasing the WCDMA LTE CPE Model MF279 To get the most from your new device check out our videos and interactive tutorials at att com homebasesupport ...

Page 3: ...s 15 Three Way Calling 15 Call Waiting 15 Call Forwarding 16 Call Log 16 Internet Access 16 Connect Other Devices 16 Changing Wi Fi Network Name and Password 17 Important Messages 17 Managing Connected Devices 17 Parental Control 17 Checking Your Voice and Data Usage 18 Helpful Tips 19 Home Answering Machines 19 Adjusting Volume 19 Powering On Off 19 TTY Support 20 Important Information 20 E911 Se...

Page 4: ...work 29 Connections 30 Firewall 30 MAC IP Port Filtering 30 Port Forwarding 31 DMZ 31 Advanced 32 Administrator 32 Router 32 Call Blocking 34 Backup Restore 34 Specifications 34 Safety Instructions 34 FCC Regulations 35 RF Exposure Information 35 CTIA 36 Warranty 36 How to Get Warranty Service 37 Other Warranty Programs 37 ...

Page 5: ...Cable Optional Back up Battery Get Started Guide User Guide This Guide Getting to Know Your Device Allows WPS enabled devices to be connected viaWi Fi without typing a Wi Fi password For detailed instructions please refer to page17 WPS Power Voicemail Wi Fi Information Battery Signal Strength ...

Page 6: ... Fi on no data transferring Green flickering Data transferring Off Wi Fi off Information Green blinking Check the MF279 Web UI New messages Off No unread messages Battery Green steady More than 50 battery power Yellow steady 20 50 battery power Red blinking Less than 20 battery power Off Battery needs to be installed or replaced On Off Telephone Ports Ethernet Power Input External antenna External...

Page 7: ...wireless signal It does not require the use of a home phone wall jack like traditional home phone service The AT T Home Base provides many calling services such as voicemail Caller Number ID Call Waiting Call Forwarding and Three way Calling for your home phone s It also includes a back up battery in case of a power outage Device Installation BeforeYouBegin The AT T Home Base works exclusively wit...

Page 8: ... your home If using an existing phone unplug it from the wall jack For Internet access you may connect up to 20 devices via Wi Fi and one via Ethernet simultaneously STEP 1 Set Up Your Device A Install the Back up Battery and the nano SIM Card Optional 1 Remove the bottom of the device by pushing the entire cover in the direction of the arrow 2 Install the nano SIM card Optional ...

Page 9: ...urposes only and may take approximately eighteen 18 hours to fully charge Charge time may be impacted by environmental factors and the back up battery will stop charging when the ambient temperature is outside of thetemperaturerangeallowedforcharging 0 C 45 F B TurnonYour Device 1 Plug the power cord into an electrical wall outlet 2 Connect the other end of the power cord into the Power Input port...

Page 10: ...rformance Green indicates a moderate signal and may be sufficient NOTE If you do not see a blue green light you may want to choose another location in your home such as near a window or outside wall STEP 2 Connect Your Phone A Unplug your Phone from the Wall Jack The AT T Home Base is not used with your home phone wall jack NOTE If you have a cordless phone keep it plugged into a power outlet ...

Page 11: ...g area code For best results place the cordless phone base at least 12 inches from the AT T Home Base Important Phone Tips Voicemail is included with your service Dial 1 to set up and access If you choose to use an answering machine instead set it to fewer than four 4 rings To place phones throughout your home use a cordless phone system with multiple handsets Wall jacks are not used with the AT T...

Page 12: ...WI XXXX GUEST To Connect via Ethernet Use an Ethernet cable not included to connect your computer or other device to the Ethernet port on the back of your AT T Home Base Go to att net or your favorite website to confirm your Internet connection Skip Steps 3B and 3C To connect via WPS see page 17 B Enter Wi Fi Network Password When prompted enter the Wi Fi password found on the bottom of the AT T H...

Page 13: ...tting up your AT T voicemail go to att com voicemailsetup Message Waiting There are two indicators for a new message waiting 1 the voicemail icon and 2 an intermittent dial tone The voicemail icon on your AT T Home Base blinks when a voicemail message is waiting You will also hear an intermittent dial tone on any connected phone handset before placing a call Retrieving Messages To retrieve voice m...

Page 14: ...sages from AT T Get help and information To access the AT T Home Base Manager first connect to your AT T Home Base In your browser address field enter http att wirelessinternet and log in using attadmin Note You can customize the login that is used to access the AT T Home Base Manager by going to Settings Advanced Administrator The AT T Home Base Manager includes a navigation panel on the left sid...

Page 15: ...ling While on an existing call press the Flash or Phone Talk key on your phone to put the first party on hold When you hear a dial tone dial the second party s number wait up to four 4 seconds When the second party answers press the Flash or Phone Talk key again to complete the three way connection If the second party does not answer press the Flash or Phone Talk key to end the connection and retu...

Page 16: ...arded calls Call Log You can view incoming and outgoing calls placed to and from your AT T Home Base at att com myatt or on the AT T Home Base Manager To view call details on the AT T Home Base Manager enter http att wirelessinternet directly into your browser address field on any device that is connected to your AT T Home Base Log in using attadmin or your customized login and go to Call Log Inte...

Page 17: ...to change your password Note You will need to reconnect all Wi Fi devices using the new information Important Messages Your AT T Home Base is able to receive important messages from AT T regarding new software updates and your service plan You are not able to respond or reply to these messages To view your messages use any device that is connected to the AT T Home Base and enter http att wirelessi...

Page 18: ...l need to log in to manage your account and review usage details If you don t already have a user ID and password select Create one now on a computer or Register on the myAT T app Then follow these steps Enter your AT T phone number or Account number and billing zip code If prompted enter additional verification information If you receive a validation code enter it You may be prompted to indicate ...

Page 19: ...ines If you choose to use your home answering machine instead of the voicemail provided by your AT T Home Base you will need to set your answering machine to pick up calls before network voicemail which is fewer than four 4 rings If you have a standalone answering machine you can connect it to the Phone 2 port on the back of your AT T Home Base Alternatively you can call AT T Customer Service at 1...

Page 20: ...on environmental factors In the event of a power outage commercial power no longer being available the AT T Home Base will automatically begin using the back up battery provided there is sufficient battery charge left If there is no battery charge at the time of the power outage the device will not be operable To make calls using your back up battery you must plug a corded phone or landline phone ...

Page 21: ...nterrupted DSL Internet service The AT T Home Base cannot be used to make 500 700 900 976 0 collect operator assisted or dial around calls e g 1010 XXXX In Home Wiring Interconnecting to home telephone wiring is not necessary but is possible however it is not recommended unless you possess sufficient knowledge of electrical systems Use with home wiring requires the physical disconnection from othe...

Page 22: ...s All you need is a power outlet and strong AT T wireless signal When I dial a seven digit number using the AT T Home Base I get a message that the number cannot be completed as dialed Does the AT T Home Base support seven digit dialing The AT T Home Base requires 10 digit dialing for domestic calls in most areas Can I make international calls with my AT T Home Base Yes To add international callin...

Page 23: ...hooting General Problem Possible Solution None of the LEDs are illuminated Make sure there is AC power to the AT T Home Base Do not connect to an AC outlet controlled by a wall switch Slide the ON OFF button to the ON position on the back of the AT T Home Base until the Power light stays solid green Red signal strength indicator Move your device to another area with sufficient network signal Green...

Page 24: ... AT T Customer Care Dial 611 from your connected phone or 1 800 331 0500 Poor voice quality Use the phone cable included with the AT T Home Base Make sure all connections are firmly in place Move your AT T Home Base to an area with sufficient network signal Blue or Green Signal Strength light Increase the distance away from other electronic devices and the AT T Home Base including cordless base st...

Page 25: ...ble Solution Can t access the Internet Make sure your AT T Home Base is powered on Slide the ON OFF button to the ON position until the Power light stays solid green For Wi Fi Make sure your AT T Home Base is located in the general area of your Wi Fi enabled device s Check that your device is connected to the AT T Home Base Wi Fi network e g ATT WI XXXX and you are using the correct Wi Fi Password...

Page 26: ... connect Restart your AT T Home Base Slide the ON OFF button to the OFF position until all lights turn off Then Slide the ON OFF button to the ON position until the power light stays solid green Can t connect to my AT T Home Base Check that you are connecting to your AT T Home Base Wi Fi network name SSID e g ATT WI XXXX If connected via Ethernet make sure the Ethernet cables are firmly attached M...

Page 27: ... Wi Fi The default is 802 11b g n Mixed Mode for 2 4G network and 802 11 a n ac Mixed Mode for 5G network Network Name SSID Shows the Wi Fi network name SSID which is broadcast by the device to allow Wi Fi enabled devices to identify and connect to it You can change the Network Name by typing the desired name directly into the text box Broadcast Network Name SSID If this setting is enabled the AT ...

Page 28: ... Block Access box and clicking Apply disconnects the connected device and prevents it from re connecting to the AT T Home Base The blocked device will then appear in the Blocked Wi Fi devices list Blocked Wi Fi Devices List Lists any devices you have blocked from having access to your AT T Home Base Note that since these devices are not currently connected and are blocked from connecting they do n...

Page 29: ...e is set to Enable by default If you change these settings existing connected devices may lose their connection WPS You may Enable or Disable WPS by selecting the desired option and clicking Apply When enabled the following secondary options will appear WPS Mode You may select either PIN or PBC Push Button Connection by selecting the desired option and clicking Apply PIN If selected you will need ...

Page 30: ...own Default Policy Accepted Internet traffic is allowed by default Only traffic from the selected applications will be blocked from accessing the Internet Traffic is identified by port numbers Some applications are pre defined You can define additional applications by clicking the Add Custom Application button but you need to know details of the traffic used and generated by the applications you w...

Page 31: ... on the AT T Home Base to be mapped to specific ports on a specific device on the internal network You can have a maximum of 10 Port Forwarding Virtual Server rules in the system You can enable or disable Port Forwarding to allow certain devices to act as virtual servers within the internal AT T Home Base network If you select Enable the Virtual Server Settings will appear IP Address Enter the int...

Page 32: ...our 4 characters long The maximum length is 32 characters Verify New Login Re enter the new login in this field then click Apply Note Once you change the default login there is no way to retrieve the new login You must reset the AT T Home Base to its factory settings to restore the login to the default login attadmin Remove the bottom cover of your AT T Home Base and using a ballpoint pen press an...

Page 33: ...ers Normally this option should be set to Enabled MAC IP Bind Switch Select Enable to bind IP Address and MAC Address on your device MAC Address The MAC Address is a network identifier This read only field displays the MAC Address for the Wi Fi interface on this device IP Address The IP address for this device as seen from the local network This is set to a default value Current Bind List Lists an...

Page 34: ...vironment Safety Instructions Some electronic devices may be susceptible to electromagnetic interference Locate the router away from TV set radio and other electronic equipment to avoid electromagnetic interference The router may interfere with medical devices like hearing aids and pacemakers Consult a physician or the manufacturer of the medical device before using the router Please keep yourself...

Page 35: ...ctions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reor...

Page 36: ...at utilize a USB port as a charging source the host device s user manual shall include a statement that the phone shall only be connected to CTIA certified adapters products that bear the USB IF logo or products that have completed the USB IF compliance program Warranty ZTE offers you a limited warranty that the enclosed subscriber unit and its enclosed accessories will be free from defects in mat...

Page 37: ...SS OF OR DAMAGE TO OR CORRUPTION OF DATA FOR ANY LOSS OF PROFIT LOSS OF USE OF PRODUCTS OR FUNCTIONALITY LOSS OF BUSINESS LOSS OF REVENUES OR LOSS OF ANTICIPATED PROFIT INCREASED COSTS OR EXPENSES OR FOR ANY INDIRECT OR SPECIAL OR CONSEQUENTIAL LOSS OR DAMAGE TO THE EXTENT PERMITTED BY APPLICABLE LAW ZTE S LIABILITY SHALL BE LIMITED TO THE PURCHASE VALUE OF THE PRODUCT THE ABOVE LIMITATIONS SHALL ...

Page 38: ...umber to ensure uninterrupted DSL Internet service Home Base sold for use on the AT T wireless network and cannot be activated on other carriers wireless networks Service provided by AT T Mobility 2017 AT T Intellectual Property All rights reserved AT T the AT T logo and all other AT T marks contained herein are trademarks of AT T Intellectual Property and or AT T affiliated companies All other ma...