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Forgot your screen unlock pattern?
If you’ve forgotten your screen unlock pattern, you have up to five attempts to
unlock your phone. If the pattern has been drawn incorrectly five times, you
can enter your Google account user name and password to unlock your
phone.
IMPORTANT:
You must sign in or create a Google account on your phone
before using the following method to reset or cancel the lock pattern.
1. Draw the unlock pattern on the screen.
2. After the fifth attempt, you’re prompted to try again in 30 seconds. Then
tap
OK
.
Note:
If the display turns off, press the
Power Key
to turn the display on.
3. Tap
Forgot pattern?
on the bottom right of the screen.
4. Enter your Google account user name and password, and then tap
Sign
in
.
5. You will be asked to draw a new unlock pattern. If you do not need an
unlock pattern, tap
Cancel
.