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6 Troubleshooting
If your phone appears following phenomenon in the process of
application, please read following relative information at first. If the
problems still can not be solved, please contact with the distributor or
service provider.
Problem Check
Point
When the phone is powered on,
it prompts “Enter PIN
:
”.
Please input your PIN code of the
R-UIM card.
If you have changed PIN code,
please enter new PIN code.
You can also disable PIN code
under
Security
menu. Please
refer to the part of “4.5.7 Security”.
When the phone is powered on, it
prompts “Insert card and restart
phone”.
Please check whether a valid
R-UIM card is inserted or not.
No key beep on pressing keys.
Please check the setting of key
beep in
Settings
.
When there is an incoming call,
the prompt ringer not rings.
Please check the setting of
Silence, sound Alert Type and
ringer Volume in
Settings
.