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System

Accessibility

Configure the system accessibility options and accessibility plug-ins on  

your phone, such as using TalkBack for low-vision users .

Printing

Configure cloud printing service options, manage print jobs, and more .

About phone

View phone status, legal information, and other information . You can  

also upgrade your phone system from update packages copied to the  

storage card .

PHONE SETTINGS

Upgrading the phone software

There are several ways to upgrade your phone software:
 1 .  Use the online upgrade tool for mobile terminal products .
 2 .   Use the one-press upgrade package offered by your mobile service 

provider .

 3 .   Use your PC to download an upgrade package to your microSDHC  

card and install it to your phone from the card .

Note:

 Visit the ZTE official handset service support website  

(http://www .ztedevice .com/support) and click your country or region to 

learn more about the above upgrade methods, as well as which phones  

and methods are supported .
 

UPGRADING THE PHONE SOFTWARE

Summary of Contents for Grand X Max+

Page 1: ...ZTE Grand X Max User Guide ...

Page 2: ...associated privacy policy for each location based service to learn how location information will be used and protected In addition your Cricket phone may be used to access the internet and to download and or purchase goods applications and services from Cricket or elsewhere from third parties Cricket provides tools for you to control access to the Internet and certain Internet content These contro...

Page 3: ...on Wi Fi 46 Connecting to a Wi Fi network 47 Adding a Wi Fi network 47 Checking the Wi Fi network status 48 Connecting to a WPS network 48 Browsing the Internet 49 Opening a web page 49 Browsing options 49 Opening another browser window 50 Using bookmarks 50 Changing browser settings 51 Using Wi Fi Direct 52 Connecting to another device via Wi Fi Direct 52 Sending data via Wi Fi Direct 52 Receivin...

Page 4: ...8 Gmail 68 Google Calendar 69 Google Chrome 69 Google Maps 69 Google Search 72 Google Music 73 Google Play Store 76 Applications 77 Backup Restore 77 Calculator 77 Clock 77 Downloads 78 Drive 78 File Manager 79 Mi Moment 79 WPS Office 79 Amazon Kindle 80 AskMD 80 Deezer 80 Evernote 80 Task Manager 81 YouTube 81 Phone settings 82 General settings 82 Wireless networks 85 Device 86 Personal 88 Accoun...

Page 5: ...arning Turn off your phone before installing or removing the micro SIM card Note To avoid damage to the phone do not use any other kind of SIM card or any non standard micro SIM card cut from a SIM card You can get a standard micro SIM card from your service provider Hearing Aid Compatibility HAC 98 CTIA 100 Distraction 101 Product handling 101 Electrical safety 104 Interference 105 Explosive envi...

Page 6: ...s Contact customer service if you still cannot power on the phone after prolonged charging 9 GETTING STARTED 8 GETTING STARTED 1 Insert the charger s connector into the charging port Be sure to insert the connector in the correct orientation Do not force the connector into the port 2 Plug the charger into a standard AC wall outlet 3 When the battery is fully charged unplug the charger and disconne...

Page 7: ... to Sleep Mode Waking up your phone 1 Press the Power key to activate your screen display 2 Press and hold any blank area of the screen to unlock the screen and keys Or press and hold an application shortcut Phone or Selfie at the bottom of the screen to unlock the screen and open the application quickly Note If you have set an unlock pattern PIN or password for your phone see Phone settings Perso...

Page 8: ...ion or screen Drag to Google to use Google Search Recent apps Tap to see recently used applications Back key Tap to go to the previous screen Volume key Adjust the volume of the phone GETTING STARTED Headset port Proximity and light sensor Earpiece Back key Microphone Status and notification bar microSDHC card slot micro SIM card slot Camera lens Indicator light Touch screen Power key Recent apps ...

Page 9: ... a new home screen panel and put the icon or widget on it To delete a home screen panel 1 Press and hold an empty area of the home screen and slide left or right to view the home screen thumbnails 2 Tap on the top right corner of a thumbnail 3 Tap OK The items on the panel will also be removed Notes A home screen panel cannot be left empty If the icon widget or folder is the only item on the curre...

Page 10: ...ganizing icons with a folder 1 On a home screen press and hold an app icon and drag it to Folder 2 You can add more apps to the folder by pressing and holding an icon and dragging it to the folder 3 Tap the folder to open it and access items in the folder 4 To name the folder open it and tap folder 5 Enter a name and tap Setting the theme 1 Press and hold an empty place on the home screen and tap ...

Page 11: ...ff WCDMA data in use Vibrate mode LTE connected Speaker on LTE data in use Phone microphone off Airplane mode Bluetooth on Battery low Connected to a Wi Fi network Battery partially drained Wi Fi in use Battery full Wired headset connected Battery charging micro SDHD card removed Indicator What it means Indicator What it means New SMS Updates available New MMS Alarm set New email Upcoming event Ne...

Page 12: ...the Notifications panel make it convenient to view or change the most common settings for your phone Open the Notifications panel and you can find the following Quick Settings on the top of the screen Tap to view all setting options Sync Tap to turn the auto sync feature on or off When auto sync is on changes you make to account information on the web or on your phone are automatically synced Soun...

Page 13: ...ta Encryption provides additional protection in case your phone is stolen and may be required or recommended in some organizations Consult your system administrator before turning it on In many cases the PIN or password you set for encryption is controlled by the system administrator Before turning on encryption prepare as follows Set a lock screen PIN or password Charge the battery Keep the phone...

Page 14: ...n search for a contact by tapping the search field above the contacts list PHONE CALLS Calling from your call history 1 From the home screen tap Phone RECENT CALLS View full call history 2 Tap ALL MISSED OUTGOING or INCOMING to view your call history 3 Tap next to the number or contact you want to call Calling from a text message If a text message contains a phone number that you want to call you ...

Page 15: ...ophone Tap to turn the speaker on or off Tap to put the call on hold Tap to make another call separately from the first call which is put on hold Tap to open the Messaging app Tap to open the Contacts app Tap to switch between two calls Tap to merge separate calls into a single conference call Tap to end the current call Warning Because of higher volume levels do not place the phone near your ear ...

Page 16: ...s From the home screen tap Apps Settings Call settings to configure the call options Vibrate pattern Select the vibration pattern for incoming calls Vibrate when call is answered Check this option to enable vibration when the call is answered Voicemail Service Select voicemail service provider Setup Edit the voicemail number Sound Set the notification sound for new voicemails Vibrate Set the condi...

Page 17: ...ts on the home screen From there you can tap the tabs on the top to quickly switch to GROUPS or FAVORITES Importing and exporting contacts You can import export contacts from to your SIM card phone storage or microSDHC card This is especially useful when you need to transfer contacts between different devices You can also quickly share your contacts using Bluetooth Email Messaging etc Importing co...

Page 18: ...he top of the screen to choose where to save the contact If a sync account is selected the contacts will be synced automatically with your account online CONTACTS 3 Enter the contact name phone numbers email addresses and other information 4 Tap to save the contact Adding a contact to Favorites You can add the contacts you use frequently to Favorites so that you can find them quickly 1 From the Co...

Page 19: ... to be the group members 6 Tap to add the members 7 Tap Note Tap Default below RINGTONE to set a special ringtone for incoming calls from the group members CONTACTS Entering text You can enter text using the onscreen keyboard Some apps open it automatically In others you open it by tapping where you want to type You can also enter text by speaking with the Google voice typing feature Google keyboa...

Page 20: ...and more Tap to use Google s networked voice input Press and hold and then release it to change the input language or the Google keyboard settings 37 ENTERING TEXT Gesture typing The Google keyboard supports gesture typing feature You use this feature to input a word by sliding through the letters To enable and use gesture typing 1 Tap and hold on the Google keyboard and then slide to Tap Google K...

Page 21: ...s SMS and multimedia messages MMS Message box Instead of an inbox and outbox your phone organizes all messages you sent and received into one box where messages exchanged with the same number are grouped into one message thread on the Messaging screen You can tap a thread to see the conversation you have had with someone Message threads are sorted in chronological order with the latest one on top ...

Page 22: ... thread that has the message you want to forward 2 Tap the message 3 Tap Forward in the menu that opens 41 MESSAGING 4 Enter a recipient for the message and edit the content if you want 5 Tap to send your message Changing message settings The phone s message settings are pre configured for you to use immediately To change them tap Settings from the Messaging screen SMS Enabled Tap to change your d...

Page 23: ... EMAIL Email With the Email application you can access your email from various providers including Yahoo and Gmail Creating an email account 1 From the home screen tap Apps Email 2 Tap to choose an email server 3 Enter your email address and password 4 Tap Next to let the phone retrieve the network parameters automatically Note You can also enter these details manually by tapping Manual setup or i...

Page 24: ... to add files to the email 5 Tap Send to send the message Replying to or forwarding an email 1 From your inbox open the email you want to reply to or forward 2 Tap or to reply to or forward the email You can also tap to reply to all recipients of the email 3 Enter the contents recipients of your email 4 Tap Send Deleting an email account 1 From your inbox tap Settings 2 Tap the account you want to...

Page 25: ...router and your surroundings 1 From the home screen tap Apps Settings 2 Slide the Wi Fi switch to the position to turn on Wi Fi 47 CONNECTING TO THE INTERNET Connecting to a Wi Fi network 1 From the home screen tap Apps Settings Wi Fi The Wi Fi access points or hotspots that your phone has detected are displayed with their names and security settings 2 Tap an access point to connect to it If secur...

Page 26: ...Entry 4 The WPS PIN number displays on the screen Enter the PIN number into the access point s setup page After entering the PIN number your phone automatically finds the access point and configures the connection Note For detailed information about the WPS feature of access point please refer to its documentation 49 BROWSING THE INTERNET Browsing the Internet Your phone has two options for Intern...

Page 27: ...a name and tap Add Editing a bookmark 1 From the home screen tap Browser 2 Tap Bookmarks 3 Press and hold the bookmark you want to edit until the shortcut menu pops up 4 Tap Edit bookmark 5 Edit the name or location and then tap OK to save it Deleting a bookmark 1 From the home screen tap Browser 2 Tap Bookmarks 3 Press and hold the bookmark you want to delete until the shortcut menu pops up 4 Tap...

Page 28: ...irect is received you can see a notification in the status bar Tap Accept to start receiving the data Received files are stored automatically in a dedicated folder WiFiShare for instance in the phone storage or microSDHC directory You can access them with the File Manager app 53 BLUETOOTH Bluetooth Bluetooth is a short range wireless communication technology Phones or other devices with Bluetooth ...

Page 29: ...want to unpair from 3 Tap FORGET Sending data via Bluetooth 1 Open the appropriate application and select the file or item you want to share 2 Select the option for sharing via Bluetooth The method may vary by application and data type 3 Tap a Bluetooth device the phone has paired with or wait for it to search for new devices and tap one of them 55 BLUETOOTH Receiving data via Bluetooth 1 Turn Blu...

Page 30: ... Tip You can pinch or spread on the screen or press the Volume key to zoom in or zoom out 3 You can either let the camera autofocus on the center of the screen or tap another area on the screen that you want to focus on 4 Tap to take the photo Warning Keep a safe distance when using the flash Do not point the flash toward people s or animals eyes Manual mode You can use the manual camera mode to a...

Page 31: ...her to review the picture after you took it You can also set the review time 59 ENTERTAINMENT Storage location Tap to select a storage location to store your media on your phone or on an external microSDHC card Restore defaults Restore the default camera settings Note Not all options are available for the front camera Using the front facing camera 1 From the home screen tap Camera 2 Tap to switch ...

Page 32: ... all options are available for the front camcorder 61 ENTERTAINMENT Playing your music From the home screen tap Apps Music to play audio files stored on your phone Music supports a wide variety of audio formats so it can play music you purchase from online stores music you copy from your CD collection and so on Viewing your music library From the home screen tap Apps Music and your music library i...

Page 33: ...ry 2 Tap Add to 3 Tap New playlist 4 Type the playlist name and tap SAVE 63 ENTERTAINMENT Managing playlists Create playlists to organize your music files into sets of songs so that you can play the songs you like in the order you prefer 1 Tap Playlists in the music library to see your playlists 2 Tap next to a playlist 3 Tap Rename or Delete Adding a song to a playlist 1 Tap next to the song in t...

Page 34: ...apart to zoom out or in Tap to view more options such as slideshow share edit and rename Tap in the upper left corner to return to the album Note Some options may not be available for certain albums or pictures ENTERTAINMENT 65 ENTERTAINMENT Retouching your pictures You can edit any photos you took and some other pictures in Gallery The changed picture is saved in the same album as the original on...

Page 35: ... Making memorable memos Sound Recorder enables you to record voice memos and listen to them whenever you like Recording a voice memo 1 From the home screen tap Apps Sound Recorder 2 Tap to start recording During recording you can do the following Tap to pause or continue the recording Tap to cancel the recording 3 Tap to stop recording The memo is automatically saved If you don t want to save the ...

Page 36: ...S Google Calendar From the home screen tap Apps Calendar to use Google Calendar Google s time management application You can use the calendar to schedule appointments including meetings and other events Your appointments will be displayed on the screen as are scheduled You can also synchronize appointments to your Google account which enables you to manage your schedule online on your PC Google Ch...

Page 37: ...een tap Google Maps 2 Tap 3 Select the mode of transportation and then enter a start and end point If your location is found it will appear in the start point field by default 4 Tap a suggested route to view it on the map You can swipe the bottom card left or right to choose other routes Slide the bottom card up to see the route directions in a list Note Tap to use Google Maps Navigation and get t...

Page 38: ...tings Search Now to set phone search voice accounts and privacy search language and Now cards GOOGLE APPLICATIONS Google Music The Play Music application works with Google Music Google s online music store and streaming service You can stream via mobile data or Wi Fi and listen to your favorite songs that you ve added to your online Google Music library You can also play audio files you ve copied ...

Page 39: ...back screen When the screen is locked the song information album cover and playback controls are displayed on the screen You can pause resume playback or skip songs GOOGLE APPLICATIONS 2 3 1 4 9 8 5 6 7 Managing playlists Create playlists to organize your music files into sets of songs so that you can play the songs you like in the order you prefer Creating a playlist or adding a song to a playlis...

Page 40: ...m this notification or by locating it in Apps Caution Once installed some apps can access many functions or a significant amount of your personal data The Play Store will show you what the app can access GOOGLE APPLICATIONS Applications Backup Restore From the home screen tap Apps Backup Restore You can back up your user data such as contacts and messages and installed applications to the memory c...

Page 41: ...puter phone and other devices as well as share them or collaborate with others APPLICATIONS File Manager Quickly access all of your images videos audio clips and other types of files on your phone and the microSDHC card From the home screen tap Apps File Manager You can find the file you need by category in the Category tab or tap Phone or SD Card to browse folders and files on the phone storage o...

Page 42: ... home screen tap Apps Deezer Listen on the go with ad free streaming music download your favorites to your phone and get customized playlists based on your preferences Evernote From the home screen tap Apps Evernote Evernote allows you to organize your notes and keep productivity high Record voice reminders create to do lists capture photos and more Also allows you to access this information not o...

Page 43: ...ness level Set the brightness of the display Adaptive brightness Turn on to optimize brightness for available light Wallpaper Select a background image for the home screen and lock screen Auto rotate screen Allow the screen to rotate the display when you rotate the phone Sleep Set the length of time of inactivity before the screen turns off automatically Daydream Manage the Daydream function When ...

Page 44: ... your current settings Default language status Describes support level of default language Pointer speed Select how fast the pointer mouse should scroll when you connect the phone to a trackpad or mouse accessory PHONE SETTINGS Wireless networks Data usage You can check how much data has been used during the time circle you set set mobile data limit and warning see what app has been using mobile d...

Page 45: ...your phone and PC PHONE SETTINGS You can connect your phone to a computer with a USB cable and transfer music pictures and other files in both directions Your phone stores these files in the internal storage or on a removable microSDHC card Connecting your phone to a computer via USB 1 Connect your phone to the PC with a USB cable 2 From the home screen tap Apps Settings Connect to PC 3 Choose one...

Page 46: ... Unknown sources Tap this option to permit installation of apps from sources other than the Play Store PHONE SETTINGS Storage type Describes your storage Trusted credentials Display trusted CA certificates Install from SD card Install certificates from the storage card Clear credentials Delete all certificates Trust agents View or deactivate trust agents Screen pinning Keep a screen of your choice...

Page 47: ...HONE SETTINGS Upgrading the phone software There are several ways to upgrade your phone software 1 Use the online upgrade tool for mobile terminal products 2 Use the one press upgrade package offered by your mobile service provider 3 Use your PC to download an upgrade package to your microSDHC card and install it to your phone from the card Note Visit the ZTE official handset service support websi...

Page 48: ... provide these features Contact your service provider TROUBLESHOOTING Problem Possible causes Possible solution Battery not charging The battery or battery charger is damaged Contact the dealer The phone s temperature is below 0 C or higher than 45 C Adjust the environment to avoid extremes of temperature Poor contact between the battery and charger Check all connectors to make sure all connection...

Page 49: ...he phone to factory status Device is sluggish or responds slowly Your phone is allocating memory to a large number of apps running at the same time Go to Task Manager and close apps that are not being used TROUBLESHOOTING FOR YOUR SAFETY For your safety General safety Don t make or receive handheld calls while driving And never text while driving Don t use at gas stations Keep your phone at least ...

Page 50: ...manufactured not to exceed the emission limits for exposure to radio frequency RF energy set by the Federal Communications Commission of the United States Industry Canada of Canada During SAR testing this device was set to transmit at its highest certified power level in all tested frequency bands and placed in positions that simulate RF exposure in usage against the head with no separation and ne...

Page 51: ...sers in finding phones that may be compatible with their hearing devices Not all phones FOR YOUR SAFETY have been rated Phones that are rated have the rating on their box or a label located on the box The ratings are not guarantees Results will vary depending on the user s hearing device and hearing loss If your hearing device happens to be vulnerable to interference you may not be able to use a r...

Page 52: ...ge take it to a service center for inspection j Improper battery use may result in a fire explosion or other hazard The phone shall only be connected to products that bear the USB IF logo or have completed the USB IF compliance program FOR YOUR SAFETY Distraction Driving Full attention must be given to driving at all times in order to reduce the risk of an accident Using a phone while driving even...

Page 53: ...Do not touch the micro SIM card s metal connectors Antenna Do not touch the antenna unnecessarily FOR YOUR SAFETY Normal use position When placing or receiving a phone call hold your phone to your ear with the bottom toward your mouth Air bags Do not place a phone in the area over an air bag or in the air bag deployment area as an airbag inflates with great force and serious injury could result St...

Page 54: ...nly qualified personnel can service or repair the phone or its accessories If your phone or its accessories has been submerged in water punctured or subjected to a severe fall do not use it until you have taken it to be checked at an authorized service center Interference General statement on interference Care must be taken when using the phone in close proximity to personal medical devices such a...

Page 55: ...ause of possible interference to electronic equipment some vehicle manufacturers forbid the use of mobile phones in their vehicles unless a hands free kit with an external antenna is included in the installation Explosive environments Gas stations and explosive atmospheres In locations with potentially explosive atmospheres obey all posted signs to turn off wireless devices such as your phone or o...

Page 56: ...e was made from a supplier authorized by the Seller Transfer or resale of a Product will automatically terminate warranty coverage with respect to that Product This limited warranty is not transferable to any third party including but not limited to any subsequent purchaser or owner of the Product This limited warranty is applicable only to end users in the United States 1 This product or phone is...

Page 57: ...ed erased defaced altered or are illegible in any way subject to sole judgment of ZTE LIMITED WARRANTY TO THE EXTENT PERMITTED BY APPLICABLE LAW THIS LIMITED WARRANTY IS YOUR SOLE AND EXCLUSIVE REMEDY AGAINST ZTE AND ZTE S SOLE AND EXCLUSIVE LIABILITY IN RESPECT OF DEFECTS IN PRODUCT HOWEVER THIS LIMITED WARRANTY SHALL NOT EXCLUDE NOR LIMIT ANY OF YOUR LEGAL STATUTORY RIGHTS UNDER THE APPLICABLE N...

Page 58: ...112 NOTES Notes ...

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