Zte Max Duo Z963VL, User Manual

Page 1: ...ZTEUSA COM Z963VL SHOW OFF YOUR STYLE USER MANUAL Z079584507513 ...

Page 2: ...to use your phone properly and safely We offer self service for our smart terminal device users Please visit the ZTE official website at www ztedevice com for more information on self service and supported product models Information on the website takes precedence Disclaimer ZTE Corporation expressly disclaims any liability for faults and damages caused by unauthorized modifications of the softwar...

Page 3: ...r Removing Accounts 53 Configuring Account Sync 53 Email 55 Setting Up the First Email Account 55 Checking Your Emails 55 2 Table of Contents Table of Contents Responding to an Email 55 Writing and Sending an Email 56 Adding a Signature to Your Emails 57 Adding and Editing Email Accounts 57 Changing General Email Settings 58 Messaging 59 Opening the Messaging Screen 59 Sending a Text Message 59 Re...

Page 4: ...or replace it randomly Charging the Battery Your phone s battery should have enough power for the phone to turn on find a signal and make a few calls You should fully charge the battery as soon as possible If the battery is low there will be a pop up message on the screen As you charge your phone the screen will tell you the exact battery level each time you wake up your phone WARNING Use only ZTE...

Page 5: ...K NOTE If the phone freezes or takes too long to respond press and hold the Power Lock Key for about 10 seconds to power the phone off Press and hold the Power Lock Key to turn the phone on again Setting Up Your Phone for the First Time When you first power on your phone after you purchase it or reset it to factory settings see Settings Personal Backup and Reset you may need to set it up before us...

Page 6: ...lery you can zoom in and out by placing two fingers on the screen at once and pinching them together to zoom out or spreading them apart to zoom in Rotate the screen For most screens you can automatically change the screen orientation from portrait to landscape by turning the phone sideways NOTES The Auto rotate screen check box needs to be selected for the screen orientation to automatically chan...

Page 7: ...add or remove home screen panels or adjust their order Getting Started Getting Started Key Description Power Lock Key Press and hold to turn Airplane mode on or off restart or to power off Press to change your phone to Sleep mode Press to wake up your phone Home Key Press to return to the home screen from any application or screen Press and hold to access Google Now Recent Apps Key Press to see re...

Page 8: ...t the bottom of a home screen thumbnail to set it as the main home screen Changing the System Language 1 Press the Home Key Settings Language input Language 2 Select the language you need Setting the Date and Time 1 Press the Home Key Settings Date time 2 Set the date time time zone and date time format To adjust the date and time automatically check Automatic date time To adjust the date and time...

Page 9: ... set the Emergency tone Adjusting Volumes 1 Press the Home Key Settings Sound notifications 2 Drag the sliders below Media volume Alarm volume Ring volume and Notification volume to adjust the volume for each type of audio NOTE You can adjust volume levels at any time by pressing the Volume Up Down Key Tap and drag a volume slider Switching to Silent or Vibration Mode You can set the phone to sile...

Page 10: ...u will have to upgrade the phone software to use the phone see Upgrading the Phone Software Protecting Your Phone With Encryption You can encrypt all the data on your phone Google accounts application data music and other media downloaded information and more If you do you must enter a numeric PIN or password each time you power on your phone WARNING Encryption is irreversible The only way to reve...

Page 11: ...p Ask for unlock pattern PIN password before unpinning You will need to draw the pattern or enter the PIN password to unpin the screen Pinning a Screen 1 Ensure that screen pinning is turned on 2 Open the app you want to keep in view 3 Press the Recent Apps Key 4 If there are many app tabs swipe up to find on the front most tab 5 Tap Unpinning the Screen 1 To unpin the screen and return to normal ...

Page 12: ...an respond to a notification or remove the notifications The Notification Panel also supports expandable notifications that let you perform additional actions right from the notification itself To respond to a notification tap it Slide down with one finger to expand certain notifications You can also swipe two fingers vertically or pinch zoom to expand or collapse certain notifications To remove a...

Page 13: ...e home screen NOTES Tap the folder and then tap the name field to rename the folder Swipe down with two fingers from the top of the screen or open the Notification Panel and drag the panel downward to view the following Quick Settings Location Tap to turn on or off the location access function See Settings Personal Location Airplane Tap to turn on or off airplane mode Flashlight Tap to turn on or ...

Page 14: ...ocked in uppercase Tap to delete the text before the cursor Tap to select numbers and symbols You can then tap to find more Drag the folder to to delete the folder and replace its shortcuts on the last home screen Uninstalling or Disabling an Application 1 Press Home Key to open the application list screen 2 Tap and hold an application icon and drag the icon to or at the top of the screen 3 Tap OK...

Page 15: ...hen more than one input method is installed and enabled Input Method Settings Choose the input method settings by pressing the Home Key Settings Language input In the Keyboard input methods section you can set the current input method and choose the settings for input methods Tap to enter miniature icons Tap to use Google s networked voice input Tap and hold to change the input language or set up ...

Page 16: ...s 2 Slide the Mobile Data switch to enable or disable mobile data use To get data services when roaming 1 Press the Home Key Settings Mobile networks 2 Slide the Data roaming switch to enable or disable roaming NOTE Data roaming may incur significant roaming charges Setting Access Point Names You can use the default Access Point Names APNs to connect to the Internet To add a new APN you may need t...

Page 17: ...ion 3 Tap Advanced WPS Pin Entry 4 The WPS PIN displays on the screen Enter the PIN into the access point s setup page After entering the PIN your phone automatically finds the access point and configures the connection 4 If the network is secured enter the password and tap CONNECT NOTE Your phone automatically connects to previously used Wi Fi networks when they are in range Getting Notified of O...

Page 18: ...ition When Bluetooth is on the icon will appear in the Status Bar Connecting to Networks and Devices Connecting to Networks and Devices Changing the Device Name 1 Press the Home Key Settings Bluetooth 2 Slide the Bluetooth switch to the On position if Bluetooth is off 3 Tap Rename this device 4 Edit the name and tap RENAME Pairing With Another Bluetooth Device 1 Press the Home Key Settings Bluetoo...

Page 19: ...are enabled for the first time or when they re unavailable 34 35 Connecting to Networks and Devices Connecting to Networks and Devices NOTE You can also install the driver on the PC by running the executable file in the new CD ROM drive Media device MTP Transfer media files on Windows or using Android File Transfer on Mac NOTE For Windows XP install the drivers and Windows Media Player 11 or later...

Page 20: ... your VPN You can get this information from your network administrator NOTE You need to set a lock screen pattern PIN or password before you can use credential storage Adding a VPN 1 Press the Home Key Settings More VPN 2 Tap and enter the VPN name 3 Tap the Back Key and check the box beside Show advanced options 4 Enter the server address and other information provided by your network administrat...

Page 21: ... Caller ID or the information about the caller that you ve entered in Contacts You can answer or reject the call or reject it with a text message Answering a Call When you receive a phone call slide down the green bar to answer the call NOTE To silence the ringer before answering the call press the Volume Up Down Key Rejecting a Call When you receive a phone call slide up the red bar to reject the...

Page 22: ...is coming in and displays the caller ID Phone Calls Taking Other Actions on a Call History Entry 1 Open the call history 2 Tap a number to view more call information While viewing the call details you can Tap Edit number before call to edit the number in the dialer before calling it Tap in front of an entry to open the contact information tab from the bottom of the screen You can send a message ca...

Page 23: ...ible device A TTY device can allow people who have hearing or speech disabilities to communicate by telephone Simply connect the TTY device to the phone s headset jack Select a TTY mode for your phone to work with a TTY device or turn TTY off To respond to an incoming call while you re on a call Tap to answer the call This puts the first caller on hold and answers the second call Tap to reject the...

Page 24: ... dialer to call the corresponding speed dial number The number 1 Key is reserved to speed dial your voicemail To assign a speed dial key 1 Press the Home Key Settings Call settings Speed dial 2 Tap a speed dial entry Phone Calls 3 Enter a phone number or tap to select one from the contact list 4 Tap OK Setting DTMF Tones You can set the length of dual tone multi frequency DTMF signal tones 1 Press...

Page 25: ...ve the contact Setting Up Your Own Profile You can create your own name card in your phone 1 Press the Home Key CONTACTS 2 Tap Set up my profile If a profile has been set up tap the listing below ME and tap 3 Edit your profile information Tap ADD ANOTHER FIELD to add more information if you want 4 Tap to save 2 Tap an available option Always forward Forward when busy or Forward when unanswered to ...

Page 26: ...torage Exporting Contacts to the nano SIM Card 1 Press the Home Key 2 Tap Import Export Export to SIM card 3 Tap the contacts you need and then tap NOTE If the nano SIM card is full you cannot export contacts to the card Exporting Contacts to the microSDXC Card or Phone Storage 1 Press the Home Key 2 Tap Import Export Export to storage 3 The phone will prompt you with the name of the vCard file Ta...

Page 27: ...ng Several Contacts 1 Press the Home Key CONTACTS 2 Tap Multi Select People 50 3 Tap a group to view its members NOTE To send a message or an email to the group members tap a group Send Group message Send Group email after you open the group Setting Up a New Group 1 Press the Home Key GROUPS 2 Tap to create a new group 3 If you have added contact accounts other than the phone tap to choose an acco...

Page 28: ...nc Using Automatic Sync 1 Press the Home Key Swipe right on the main home screen to view the home screen with the Power control widget 3 Tap to select the contacts you want to remove and then tap 4 Tap OK to confirm Joining Contacts As your phone synchronizes with multiple online accounts you may see duplicate entries for the same contact You can merge all the separate information of a contact int...

Page 29: ...forward from the Inbox 2 Choose one of the following To reply to the sender tap To reply to the sender and all recipients of the original message tap To forward the message tap 3 Edit your message and tap NOTE If the widget is not on the home screen you can add it from the Widgets panel See Knowing the Basics Managing Shortcuts and Widgets Adding Shortcuts and Widgets 2 Tap Sync on the widget to e...

Page 30: ...subject and compose the email text 4 Tap Attach file to add audio files images videos and other types of files as attachments 5 Tap at the top of the screen to send the message Adding a Signature to Your Emails You can set a few lines of plain text as a signature for every outgoing email message from an account such as your name and contact information 1 Open the Email app 2 Tap Settings and selec...

Page 31: ...ew suggestions tap the one you want to add Select recipients from your contacts by tapping 3 Tap the Type message field and enter the content of your text message 4 If you want to send a multimedia message tap to attach a file or a slideshow to the message 5 Tap NOTES You can also include email addresses as recipients for multimedia messages Do not add any attachment if you want to send a text mes...

Page 32: ...s 4 Enter a recipient for the message and edit the content if needed 5 Tap Copying a Message You can copy text messages to the phone storage from the nano SIM card 1 On the Messaging screen tap Settings Manage SIM card messages 2 Tap and hold a message and select Copy to phone memory Deleting Messages or Threads Deleting Messages in a Thread 1 On the Messaging screen tap a thread 2 Tap Multi Selec...

Page 33: ...day Viewing Event Details In Agenda Day or Week view tap an event to view its details In Month view tap a day to switch to Day view Then tap an event to view its details 63 Creating an Event 1 In any Calendar view tap to open an event details screen for a new event You can also tap a spot in Day or Week view twice to add an event to that time spot NOTE If you have more than one calendar you can ch...

Page 34: ...e bottom of the screen and then tap New window A new browser window opens and the home page is loaded To switch between browser windows 1 Tap at the bottom of the screen The number in the icon indicates the number of currently active browser windows 2 Swipe vertically to scroll through the list of opened web pages 3 Tap one you want to open To close browser windows 1 Tap at the bottom of the scree...

Page 35: ...ntrol your privacy To open the Browser settings screen tap Settings in the browser screen You can take photos and record videos Photos and videos are stored to the phone s memory card or to the phone s internal storage You can copy them to your computer or access them in the Gallery app Capturing a Photo 1 Press the Home Key Camera 2 Aim the camera at the subject and make any necessary adjustments...

Page 36: ...f people or animals NOTE You can pinch or spread your fingers on the screen to zoom in or out before taking a picture Using Manual Camera Mode You can use the Manual camera mode to adjust more camera options for your photo such as ISO white balance exposure etc 1 Press the Home Key Camera 2 Tap MODES MANUAL 3 Aim the camera at the subject and you can make the following adjustments Drag to any area...

Page 37: ...ripes on the screen Storage location Tap Save location to change the storage location for captured videos Restore defaults Restore default camcorder settings NOTE Some camera and video options will change in different camera modes Tap Gradienter to enable or disable the gradienter 4 Tap to take the photo Recording a Video 1 Press the Home Key Camera 2 Aim the camera at the subject and make any nec...

Page 38: ...ems that you want to delete 3 Tap OK Hiding Albums 1 Tap and hold an album to select it 2 Tap more albums that you want to hide 3 Tap OK NOTE To show the hidden albums again tap Settings Manage hidden albums Tap the albums you want to restore and then tap Show Working With Pictures Tap a picture in an album to view the picture in full screen Double tap the picture or pinch two fingers together or ...

Page 39: ...l of a video 2 Tap at the center to start playing 3 Tap the video to view the playback controls In the Video Player you can tap to play the video in a small floating window and continue with other tasks on the phone Retouching Your Pictures You can edit any photos you took and some other pictures in Gallery The changed picture is saved in the same album as the original one while the original is ne...

Page 40: ...your music library is displayed All your audio files are cataloged according to the information stored in the files Tap All Songs to view all music files on your phone Tap Artists Albums to browse music files on your phone organized by the artist or album name Tap Folders to find music files in folders they are stored in Tap Favorites to browse music files you ve marked as favorites Tap Playlists ...

Page 41: ...u can still control the music when you are not in the playback screen In other apps swipe down the Notification Panel Tap the song title to restore the playback screen or you can pause resume playback or skip songs When the screen is locked the song information album cover and playback controls are displayed on the screen Tap the song title to restore the playback screen or you can pause resume pl...

Page 42: ...o 3 Change the video ratio fit to screen 4 Playback control Skip videos or pause and resume playback Drag the slider to jump to any part of the video 5 Play the video in a small window and continue with other tasks on the phone 6 Take a screenshot 7 Hide video playback controls and lock the touch screen 8 Share trim or delete the video or configure player settings NOTES Rotate the phone on its sid...

Page 43: ... as advanced mathematical equations NOTES To see more calculator options swipe left while holding the phone in portrait view or turn the phone to landscape view Tap to access the tip calculator Clock Press the Home Key Clock The Clock app allows you to check local time in places around the world set alarms and use timers Setting a New Alarm 1 Open the Clock app and tap 2 Tap a default alarm to con...

Page 44: ...PU RAM and storage Using Stopwatch and Countdown 1 Open the Clock app and tap or 2 Stopwatch allows you to record up to 20 lap times while countdown allows you to set a time and count down to zero Downloads The Downloads app keeps a record of the files you have downloaded using apps such as Chrome or Email Press the Home Key Downloads Tap a file to open it with the appropriate application Tap and ...

Page 45: ...ervices NOTE Some contents or Google services may not be available in your region Chrome Use the Chrome app to browse the Internet and get your bookmarks browsing history and more synced with your Google account Drive Store files on Google servers for free after you sign in to your Google account You can access them on your computers your phones and other devices share them or collaborate with oth...

Page 46: ... Simply tap and enter the search terms Downloading and Installing Apps When you find the app you are interested in through browsing or searching tap it to open its details screen where more information about the app is displayed 1 Tap INSTALL free apps or the price paid apps NOTE To purchase apps a payment method such as Google Wallet is required CAUTION Once installed some apps can access many fu...

Page 47: ...ngs Airplane Mode Turn voice and data transmission on or off Wi Fi Turn Wi Fi on or off and configure your Wi Fi connections see Connecting to Networks and Devices Connecting to Wi Fi Bluetooth Turn Bluetooth on or off and configure your Bluetooth connections see Connecting to Networks and Devices Connecting to Bluetooth Devices Mobile Networks Control mobile data use data roaming and access point...

Page 48: ...vices Connecting to Virtual Private Networks Daydream Manage the Daydream function When Daydream is enabled photos or animations will be displayed as a screensaver Font size Set the font size of the text on the screen Auto rotate screen Select whether the screen contents should rotate when the phone is rotated Pulse notification light The LED flashes to notify you of missed calls new messages and ...

Page 49: ...racy Get accurate location using both GPS and Wi Fi as well as mobile networks Default SMS App In the Settings app tap More under WIRELESS NETWORKS and select Default SMS app to choose the preferred application for sending and receiving SMS Device Storage Check memory information for your external memory card and internal storage You can choose the default location for new data such as downloaded ...

Page 50: ...attery than using GPS Device only Use GPS to pinpoint your location Accelerated location Slide the switch to turn on off the Qualcomm IZat hardware accelerated location feature Security Screen lock Lock the screen with long press pattern PIN or password see Personalizing Protecting Your Phone With Screen Locks Owner info Set the text that you may display on the lock screen Smart Lock Keep the phon...

Page 51: ...er Options are intended for development use only They can cause your phone and applications to break or misbehave About Phone View phone status legal information and other information 98 99 There are several ways to upgrade your phone software 1 Use the online upgrade tool for mobile terminal products 2 Use the one press upgrade package offered by your mobile service provider 3 Use your PC to down...

Page 52: ...quality network link or phone line Unable to select certain features Your service provider does not support these features or you have not applied for services that provide these features Contact your service provider 101 Problem Possible Causes Possible Solution Battery not charging The battery or battery charger is damaged Contact the dealer The phone s temperature is below 32 F 0 C or higher th...

Page 53: ...party software is not compatible with your phone Uninstall the software that may be causing the problem Upgrade the phone software Reset the phone to factory status 102 103 Troubleshooting For Your Safety Don t make or receive handheld calls while driving Never text while driving Keep your phone at least 15 mm away from your ear or body while making calls Small parts may cause choking Your phone c...

Page 54: ... or transmitter 104 105 FCC RF Exposure Information SAR This phone is designed and manufactured not to exceed the emission limits for exposure to radio frequency RF energy set by the Federal Communications Commission of the United States During SAR testing this device was set to transmit at its highest certified power level in all tested frequency bands and placed in positions that simulate RF exp...

Page 55: ...terfering noise Consult your service provider or the manufacturer of this phone for information on hearing aid compatibility If you have questions about return or exchange policies consult your service provider or phone retailer M Ratings Phones rated M3 or M4 meet FCC requirements and are likely to generate less interference with hearing devices than phones that are not labeled M4 is the better h...

Page 56: ... clean Unclean screen or camera lens may slow down the phone s reaction to your operations or lower image quality Clean the device and its accessories with a soft material such as cleaning cloth for eyeglass lenses Do not use alcohol or other corrosive substances for cleaning or allow them to get inside Do not expose your phone or its accessories to open flames or lit tobacco products Do not expos...

Page 57: ...ctured or subjected to a severe fall do not use it until you have taken it to be checked at an authorized service center CTIA Requirements Do not disassemble or open crush bend or deform puncture or shred the battery Do not modify or remanufacture attempt to insert foreign objects into the battery immerse or expose to water or other liquids expose to fire explosion or other hazard Only use the bat...

Page 58: ...s clinics or healthcare facilities These requests are designed to prevent possible interference with sensitive medical equipment Aircraft Turn off your wireless device whenever you are instructed to do so by airport or airline staff Consult the airline staff about the use of wireless devices onboard the aircraft If your device offers airplane mode this must be enabled prior to boarding an aircraft...

Page 59: ...13 MP 2 MP Front 5 MP Internal memory ROM 16GB RAM 2GB Removable memory card Supports microSDXC card up to 64GB Battery 3 400 mAh not removable Continuous idle time Up to 10 days Continuous talk time Up to 20 hours WAP browser version WAP 2 0 Bluetooth BT 4 1 HAC M4 T4 NOTE The phone s talk time and idle time are based on ideal working environments The use of extended backlighting browser and netw...

Page 60: ...116 Notes ...