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10

Troubleshooting

Internet Related Problems

Symptoms

Possible Problems / Solutions

I cannot access the 
Internet at all.

•  Please check your configuration settings.

•   Please wait 1~ 2 minutes for the device to 

initialize.

•  Check your network indicators.

I cannot visit the 

configuration web 

page.

•   Enter the correct IP address. You can view 

the label on your device to get the default IP 
address.

•  Only use one network adapter in your PC.
•  Do not use any proxy server.

I cannot establish 
the Wi-Fi connection 
between my device 
and the client.

•   Make sure the Wi-Fi function is active.
•   Refresh network list and select the correct 

SSID.

•   Check the IP address to make sure your client 

can obtain an IP address automatically in the 
Internet protocol (TCP/IP) properties.

•   Type the correct network key (Wi-Fi password) 

when you connect to the device.

Summary of Contents for MF269

Page 1: ...MF269 Let s go Getting started with your device ...

Page 2: ......

Page 3: ...1 1 Prepare A set of installed ODU A network cable View the label on your device to get the default information The following figure is for your reference only ...

Page 4: ...2 2 Connect Your Device to the POE Adapter Connect the WAN LAN1 port and the LAN IN network port on the POE adapter with a network cable and make sure the POE adapter has connected to the ODU already ...

Page 5: ...3 3 Power on Your Device Connect the power adapter to power on your device ...

Page 6: ...4 4 Access the Internet Using Wi Fi Get the default WLAN SSID and WLAN key password on the label and connect to the Wi Fi network with your mobile device and then access the Internet ...

Page 7: ...5 Using network cable RJ45 Connect with the computer via port LAN2 and access the Internet ...

Page 8: ...our device to get the default Device Manager Website IP address and Website Password 2 Launch the Internet browser and enter the Device Manager Website IP address in the address bar 3 Input the Website Password and then click Login 4 After the configuration web page is opened you can change the Wi Fi SSID password or other settings ...

Page 9: ...unction You can use this function to connect a client to your device 1 Press the WPS button on your device to activate the WPS function 2 Enable the WPS function on your client 3 Follow the system prompts on your client to establish the connection ...

Page 10: ...8 Indicator Lights and Interfaces ...

Page 11: ...r device isn t connected to the Internet Off The network cable isn t connected 4 WPS key Press activate the WPS function 5 USB port Support shared storage 6 PHONE port This port is disabled and cannot be used 7 LAN ports WAN LAN1 port Connect to WAN via a network cable LAN2 port Connect to a PC via a network cable 8 Power port Connect to the power adapter 9 Reset hole Press and hold for about 3 se...

Page 12: ...address You can view the label on your device to get the default IP address Only use one network adapter in your PC Do not use any proxy server I cannot establish the Wi Fi connection between my device and the client Make sure the Wi Fi function is active Refresh network list and select the correct SSID Check the IP address to make sure your client can obtain an IP address automatically in the Int...

Page 13: ... with the passwords For the default Wi Fi connection password and the default password of the CPE web page please check the label on the device If you have changed the passwords and forgot them you need to restore the device to the factory default settings ...

Page 14: ...12 Getting More Help If you experience some troubles with your Internet for home service you can get help by calling Telenor Customer Service at 35989123 ...

Page 15: ...n of ZTE Corporation Notice ZTE Corporation reserves the right to make modifications on print errors or update specifications in this guide without prior notice Disclaimer Images and screenshots used in this guide may differ from the actual product Content in this guide may differ from the actual product or software Trademarks ZTE and the ZTE logos are trademarks of ZTE Corporation Other trademark...

Page 16: ...rself at least 20 centimeters away from your device Do not use your device in dangerous environments such as oil terminals or chemical factories where there are explosive gases or explosive products being processed Please use original accessories or accessories that are authorized by ZTE Unauthorized accessories may affect the device performance damage the device or cause danger to you Do not atte...

Page 17: ...ndoor use only Do not use the device outside For pluggable equipment the socket outlet shall be installed near the equipment and shall be easily accessible Cleaning and Maintaining Use an antistatic cloth to clean the device Do not use chemical or abrasive cleanser as these could damage the plastic case Turn off your device before you clean it Use the device within the temperature range of 20 C 55...

Page 18: ...dividual v Power failures surges fire flood accidents and actions of third parties or other events outside ZTE s reasonable control vi Usage of third party products or usage in conjunction with third party products if such defects are due to the combined usage vii Any other cause beyond the range of normal usage intended for the product End users have no right to reject or return the product or re...

Page 19: ...ng from or arising out of or in connection with using of this product no matter whether or not ZTE had been advised knew or should have known of the possibility of such damages including but not limited to lost profits interruption of business cost of capital cost of substitute facilities or product or any downtime cost RF Exposure This equipment complies with CE radiation exposure limits set fort...

Page 20: ...ant with these power limits required by the European Union Frequency bands supported by the product vary by model 802 11 a b g n ac ax 2 4GHz Band 21 dBm 5 GHz Band I II III IV V 20 dBm CE Caution Proper Use As described in this guide your device can be used only in the right location If possible please do not touch the antenna area on your device ...

Page 21: ...c products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities 3 The correct disposal of your old appliance will help prevent potential negative consequences for the environment and human health For this product s recycling information based on WEEE directive please send an e mail to weee zte com...

Page 22: ...tive 2014 53 EU The full text of the EU declaration of conformity is available at the following Internet address https certification ztedevices com The device is restricted to indoor use only when operating in the 5150 to 5350 MHz frequency range AT BE BG HR CY CZ DK EE FI FR DE EL HU IE IT LV LT LU MT NL PL PT RO SK SI ES SE UK NI ...

Page 23: ......

Page 24: ...ZTE CORPORATION NO 55 Hi tech Road South Shenzhen P R China Postcode 518057 ...

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