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5 Troubleshooting
1) Make sure that the router is turned on and all the cables are
connected correctly.
2) Check the RSSI, PPP and PWR LED’s are lit and NOT in a blinking
state or off.
A) Voice Related Problems
Symptoms
Possible Problems/ Solutions
No Dial Tone.
Please wait for 1~2 minutes
after the router is turned on.
If RSSI is blinking, you have no
good RF reception. Change the
location of the router.
There is a prompt/ phone alert/
announcement as soon as I lift
the phone off the hook.
Make sure your USIM card is
inserted correctly and the PIN
number has been entered. If the
PIN number has been entered
incorrectly then you will need to
enter the PUK code when
prompted.
The line is noisy/ distorted when
I lift the phone off the hook.
Remove any electrical appliance
which is too close to the phone
or router.
The cable or phone set might be
faulty.
I hear a rapid engaged tone as
soon as I lift the phone off the
hook.
Put the phone on hook and try
again. If you are connected to
the internet using the 2G (GSM)
network, please disconnect this
first.