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19

Problem Description 

Possible Causes 

Problem Solving 

3. The operating system is 

infected by virus (Such as Worm. 
Blaster which can take up a quantity 
of upload data flow and result that it 
can’t receive download data flow so 
that you cannot open any website.) 

3. Use the professional 

anti-virus software to check 
and kill the virus in the 
operating system 
completely.  

 

4. You have connected to other 

APNs, which cannot connect to the 
Internet. 

 

4. Connect with the 

mobile communication 
company where The 
UMTS/GPRS USB modem 
is on sale. 

The Modem cannot 

connect to the Internet in 
other places 

Your USB modem is not 

permitted to roam between provinces 
(There is a small card which have no 
function for roaming between 
provinces because of BOSS system 
problems.) 

Contact with the 

network supply provider that 
the SIM/USIM card is on 
sale. 

 

 

 
 

Summary of Contents for MF620

Page 1: ...1 ZTE MF620 HSDPA USB Modem User Guide ...

Page 2: ...n any form or by any means electronic or mechanical including photocopying and microfilm without the prior written permission of ZTE Corporation The manual is published by ZTE Corporation We reserve the right to make modifications on print errors or update specifications without prior notice Version No Release 1 0 Edition Time Nov 2007 ...

Page 3: ...1 6 Specification 6 2 Installation 7 2 1 Appearance 7 2 2 Software Installation 7 2 3 Running Application Software 10 2 4 Pull out Modem Safely 10 2 5 Software Uninstallation 10 3 Functions Operation 11 3 1 Interface Introduction 11 3 2 Connecting Internet 11 3 3 Settings 15 3 3 1 Security Settings 16 3 3 2 Network Settings 17 3 4 Help 17 4 FAQ Answers 18 ...

Page 4: ...ceptible to electromagnetic interference sent by modem if inadequately shielded such as electronic system of vehicles Please consult the manufacturer of the device before using modem if necessary z Operating of notebook PC and modem may interfere with medical devices like hearing aids and pacemakers Please always keep modem more than 20 centimeters away from such medical devices when they are in u...

Page 5: ... the airplane takes off In order to protect airplane s communication system from interference it is never allowed to use modem when it is in flight Using it before the plane taking off should get aircrew s permission according to safety regulations 1 3 Applicability Scope Apple Computer 1 4 System Requirements Operating System Mac OS Version 10 4 or above Configuration CPU PowerPC or Intel Process...

Page 6: ...Down link 1805 1880 MHz GSM1800 Frequency Band GSM GPRS EDGE 1900MHz Up link 1850 1910 MHz Down link 1930 1990 MHz GSM1900 Dimension 49mmx86mmx12mm Weight 80g Data Rate In HSDPA Mode max download speed 3 6Mbps In WCDMA Mode max speed 384 Kbps In EDGE mode max speed 236 8Kbps Working Voltage 3 3V Notebook PC power supply Current Loss Stand by 80mA Max 850mA Max Transmission Power WCDMA Mode 200mW G...

Page 7: ...tall the software before connecting your modem to your PC Insert the CD into your CD ROM drive Download the installation software package double click it and then follow the steps to install The following installation interface will show how to start installation ...

Page 8: ...Click Continue You will be guided through the steps necessary to install this software and click Continue Select a destination volume to install software on the volume Macintosh HD and then click Continue ...

Page 9: ...ss after a while there will be a tip as follows Left click Restart to restart computer and finish software installation Note If you have problems with installation after the upper operation please contact the service provider for help After the installation select Finder Applications and there will be a INDOSATM2 ...

Page 10: ...o run the application software 2 4 Pull out Modem Safely Please quit the application software at first and then pull out the modem USB cable finally 2 5 Software Uninstallation Close the application program before the software uninstalling Select Finder Applications INDOSATM2 and select Move to Trash in right click menu of INDOSATM2 on the notebook ...

Page 11: ... duration data received and data sent Help System information for Help 2 System Information Area Show the system status and different kinds of tip Letter P means supporting packet switch P service while letter C means supporting circuit switch C service Indicates insert status of the modem Green it has been connected to the computer and Red indicates disconnected Indicates insert status of the SIM...

Page 12: ...nect Internet properly you d better configure user s network information at first You can save different operator s network configurations in different files Press or to create or delete a configuration file and edit in details ...

Page 13: ... and PDP address If network support Obtain server address automatically the connection manager can obtain the assigned IP information automatically If network do not support it you should fill the proper address manually Please consult the network supplier of SIM USIM card for all above information The user configuration ...

Page 14: ...g the SIM USIM card If you use the SIM USIM card provided by the other network service provider maybe you can t connect to the network If you have any problem you can consult your network service provider for further information 2 Disconnect the Internet Click Disconnect button to disconnect Internet With disconnection in success the button Disconnect becomes Connect 3 Internet Log Click Dial Reco...

Page 15: ...15 3 3 Settings Click Settings icon to switch to the settings interface It includes security settings network settings The interface shows as the following picture ...

Page 16: ... Security Settings Enable the PIN Code When PIN Enable item is selected you will be asked to enter PIN code to use the modem You can click Revise PIN to modify the number Note This function need network support ...

Page 17: ...tomatic the system will find the network available automatically Select network Manual After a while network operator list appears in which red ones are unavailable Select the proper network to connect 3 4 Help Click Help icon on application interface to switch to help pop up windows Under Help subject you can get the USB modem information on functions introduction installation and usage guide etc...

Page 18: ... 1 Change to the place where having good signal 2 The network at this time in this place is busy now 2 Try later 3 The APN in the user config files is error 3 Check with the APN in the user config file in the Internet Edit Configure 4 The modem data is error 4 It is perhaps the GPRS or WCDMA network problem and please contact with the local supplier timely Date connection failed 5 The network type...

Page 19: ...and kill the virus in the operating system completely 4 You have connected to other APNs which cannot connect to the Internet 4 Connect with the mobile communication company where The UMTS GPRS USB modem is on sale The Modem cannot connect to the Internet in other places Your USB modem is not permitted to roam between provinces There is a small card which have no function for roaming between provi...

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