Chapter 17 Troubleshooting
OX253P User
’
s Guide
177
7
If the problem continues, contact your ISP.
I cannot access the Internet any more. I had access to the Internet (with the
OX253P), but my Internet connection is not available any more.
1
Check the hardware connections, and make sure the LEDs are behaving as
expected. See the Quick Start Guide and
Section 1.2.1 on page 20
.
2
Disconnect and re-connect the power adapter to the OX253P.
3
If the problem continues, contact your ISP.
The Internet connection is slow or intermittent.
1
The quality of the OX253P
’
s wireless connection to the base station may be poor.
Poor signal reception may be improved by moving the OX253P away from thick
walls and other obstructions, or to a higher floor in your building.
2
There may be radio interference caused by nearby electrical devices such as
microwave ovens and radio transmitters. Move the OX253P away or switch the
other devices off. Weather conditions may also affect signal quality.
3
There might be a lot of traffic on the network. Look at the LEDs, and check
Section
1.2.1 on page 20
. If the OX253P is sending or receiving a lot of information, try
closing some programs that use the Internet, especially peer-to-peer applications.
4
Disconnect and re-connect the power adapter to the OX253P.
5
If the problem continues, contact the network administrator or vendor, or try one
of the advanced suggestions.
The Internet connection disconnects.
1
Check your WiMAX link and signal strength using the
WiMAX Link
and
Strength
Indicator
LEDs on the device.
2
Contact your ISP if the problem persists.
Summary of Contents for OX253P
Page 9: ...Contents Overview OX253P User s Guide 10 ...
Page 16: ...17 PART I User s Guide ...
Page 17: ...18 ...
Page 21: ...Chapter 1 Getting Started OX253P User s Guide 22 ...
Page 27: ...Chapter 2 Introducing the Web Configurator OX253P User s Guide 28 ...
Page 44: ...45 PART II Technical Reference ...
Page 45: ...46 ...
Page 85: ...Chapter 8 The NAT Configuration Screens OX253P User s Guide 86 ...
Page 117: ...Chapter 10 The Certificates Screens OX253P User s Guide 118 ...
Page 127: ...Chapter 11 The Firewall Screens OX253P User s Guide 128 ...
Page 171: ...Chapter 16 The Status Screen OX253P User s Guide 172 ...
Page 179: ...Chapter 17 Troubleshooting OX253P User s Guide 180 ...
Page 183: ...Chapter 18 Product Specifications OX253P User s Guide 184 ...
Page 215: ...Appendix B Setting Up Your Computer s IP Address OX253P User s Guide 216 ...
Page 227: ...Appendix C Pop up Windows JavaScripts and Java Permissions OX253P User s Guide 228 ...
Page 278: ...Index OX253P User s Guide 279 ...
Page 279: ...Index OX253P User s Guide 280 ...