Sprint Worldwide Wireless Service
141
If neither of these actions resolves your issue, you will need to contact customer service (see
below). When calling to report an issue, the following information will be beneficial in trying to
resolve your issue as quickly as possible:
●
Your wireless phone number.
●
The city and country you are travelling in.
●
Any error message that displays on your device.
Please call the numbers below if you need assistance:
While in the United States: Call
1-888-226-7212, option 2
.
While traveling outside the United States:
●
In CDMA mode: enter the country code and then dial
1-817-698-4199, option 3
.
There is no charge for this call from your Sprint wireless phone.
From a landline phone when outside the United States:
Sprint Worldwide Customer Support can be reached from a landline phone at
1-817-698-4199,
option 3
. Access or connection fees may apply. The toll free numbers below can also be used
to contact Sprint Worldwide Customer Support in the following countries:
Country
From Landline Phone
Caribbean (Anguila, Barbados,
Cayman Islands, and Dominica)
1-888-226-7212
France
0800-903200
Germany
0800-780-0951
Italy
800-787-986
Mexico
001-877-294-9003
Trinidad and Tobago
1-800-201-7545
United Kingdom
0808-234-6616
Note:
This toll free service is available on ordinary landline phones and some public pay
phones. This service does not cover any hotel access charges.
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