ZTE WF821E Getting Started
Confidential and Proprietary Information of ZTE CORPORATION 11
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Open the MS-DOS window, enter “ipconfig /release” and “ipconfig
/renew” commands and see if PC can obtain IP correctly.
•
If the problem persists, please contact the operator or distributor for
further diagnose.
My CPE networking is not
working properly.
•
You may want to check if the LTE connection is up and running
properly. You can do this by login the WEB GUI and check the
Interface Info page.
•
You may want to perform a factory reset and see if the problem is
being corrected. You can do this by log into the WEB GUI using
“user” password and perform restore the unit to default factory
setting.
•
If the problem cannot be corrected by factory reset, please contact
the operator or distributor for further diagnose.
I forget the login password
and like to reset the unit to
factory default.
•
User can hold the RESET button on the reverse side of CPE for 6
seconds to clear and reset the unit to factory default setting.
•
User can also contact the operator or distributor and give them the
MAC address of the unit. The operator or distributor can issue you
a RESET password to reset the unit to default.
•
After the unit is reset to factory default, you can login using the
default password.
For more assistance, please:
•
Send E-mail to mobile@zte.com.cn
•
Visit
http://www.ztedevice.com
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Call Service Hotline: +86–755–26779999
