Zte ZXHN H2640, Maintenance Management Manual

Page 1: ...2640 Home Gateway Maintenance Management Guide Version V10 ZTE CORPORATION No 55 Hi tech Road South ShenZhen P R China Postcode 518057 Tel 86 755 26771900 URL http support zte com cn E mail support zte com cn ...

Page 2: ...e current or pending intellectual property rights or applications covering the subject matter of this document Except as expressly provided in any written license between ZTE CORPORATION and its licensee the user of this document shall not acquire any license to the subject matter herein ZTE CORPORATION reserves the right to upgrade or make technical change to this product without further notice U...

Page 3: ...Configure the Ethernet Connection 4 10 4 2 3 Configure the 3G 4 13 4 3 Configure the QoS 4 16 4 3 1 Configure the QoS Global Parameters 4 16 4 3 2 Configure the QoS Classification 4 17 4 4 Configure the Security 4 19 4 4 1 Configure the Firewall Level 4 19 4 4 2 Configure the Filter Criteria 4 21 4 4 3 Configure the Local Service Control 4 24 4 4 4 Configure the ALG 4 26 4 4 5 Configure the DMZ 4 ...

Page 4: ... 6 Configure the UPnP 5 22 5 7 Configure the DMS 5 23 5 8 Configure the DNS 5 25 6 Configure the VoIP 6 1 6 1 Check the Status of VoIP 6 1 6 2 Configure the SIP Accounts 6 1 6 3 Configure the Advanced Parameters of VoIP 6 3 6 4 Configure the SIP Protocol 6 5 6 5 Configure the Media 6 6 6 6 Configure the Fax 6 7 6 7 Configure the Digit Map 6 8 6 8 Configure the POS 6 9 7 Configure the Management an...

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Page 6: ...7 7 Manage the Log 7 9 7 8 Network Diagnosis 7 12 7 9 Check the ARP Table 7 15 7 10 Check the MAC Table 7 16 7 11 Configure the IPv6 Switch 7 16 7 12 Configure the Ethernet WAN 7 17 8 Troubleshooting 8 1 ...

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Page 9: ...clean and dry to prevent any risk of electric shock or other dangers Disconnect all the cables during a lightning storm to prevent the device from damage Power off and unplug the power plug when the device is not in use for a long time Do not attempt to open the covers of the device It is dangerous to do so when the device is powered on Power off and stop using the device under the conditions such...

Page 10: ... Spain ES France FR Croatia HR Italy IT Cyprus CY Latvia LV Lithuania LT Luxembourg LU Hungary HU Malta MT Netherlands NL Austria AT Poland PL Portugal PT Romania RO Slovenia SI Slovakia SK Finland FI Sweden SE the United Kingdom UK Turkey TR Norway NO Switzerland CH Iceland IS and Liechtenstein LI The WLAN function for this device is restricted to indoor use only when operating in the 5150 to 535...

Page 11: ...you reuse or recycle your end of life equipment by using an accredited electronics take back system The symbols below indicate that this product should be reused or recycled and not simply discarded Please locate and use an appropriate reuse and recycling site If you need more information on collection reuse and recycling systems contact your local or regional waste administration You may also con...

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Page 13: ... STBs phones gaming devices and so on via the integrated interfaces Ethernet Wi Fi phone ports 2 1 Product Specifications Technical Specifications Dimension 275 mm 80 mm 212 mm L x W x H not excluding the base Certification CE Certification and Wi Fi Certification Power adapter Input AC 100 V 240 V 50 Hz 60 Hz Output DC 12 0 V 2 5 A Environment Requirements Operation temperature 0 C 40 C 32 F 104 ...

Page 14: ...ailable At lease one wireless radio is enabled Solid Red One or more subscription services are currently unavailable Solid Orange Bootloader is in progress Flashing Green Operator is configuring the modem remotely Flashing Orange The device is upgraded remotely or locally Off Modem off Linea DSL Solid Green Synchronized DSL line Flashing Green Attempt to detect carrier signal or DSL line synchroni...

Page 15: ...e are no active Ethernet devices connected to the Ethernet switch WiFi Solid Green At lease one wireless interface is enabled no wireless activity Flashing Green At lease one wireless interface is enabled wireless activity in progress Off Both 2 4G and 5G wireless interfaces are disabled WPS Solid Green Client registered correctly via WPS Flashing Green Process error or session overlap is detected...

Page 16: ...set pinhole it is used to reset the configuration to factory default settings Tel1 Tel2 RJ 11 port it is used to connect to the analog telephone USB2 USB3 0 host port in right panel LAN1 LAN3 RJ 45 port it is used to connect the modem to computer STB or other network devices LAN4 WAN RJ 45 port it is used to connect to the uplink Ethernet access network DSL RJ 14 port it is used to connect to the ...

Page 17: ...60642 002 2020 07 27 R1 0 2 5 Figure 2 3 The Side panel Interface Function USB1 USB2 0 host port in right panel PON PON interface 2 3 Hardware Connection Figure 2 4 shows the devices that are connected to interfaces of the ZXHN H2640 ...

Page 18: ...nciples to maximize the strength of wireless signals The product should be far away from the objects affecting wireless signal propagation for example an object with a high reflectivity such as a metallic object or a mirror The product should be far away from an electrical appliance with a strong magnetic or electric field for example a microwave oven a refrigerator a wireless router a cordless ph...

Page 19: ...002 2020 07 27 R1 0 2 7 Horizontally place the product in the middle of the applied area and do not put it in a corner Do not place the product at a high position while it is placed horizontally The recommended height is 1 2 to 1 5 meters ...

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Page 21: ...on on the computer is correct Stop any firewall or other security software operating on the computer Disable the proxy setting of Internet Explorer 3 1 Configure TCP IP To log in to the ZXHN H2640 on a computer you need to set the IP address of the computer to ensure that the IP address of the computer and the maintenance IP address of the ZXHN H2640 are in the same network segment The default mai...

Page 22: ...ng command to ping the IP address 192 168 1 1 If the ping operation is successful it indicates that the TCP IP configuration is correct and the computer is properly connected to the ZXHN H2640 3 2 Login The ZXHN H2640 provides a Web based configuration and management system You can enter a specified IP address in the address bar of Internet explorer to access the system A computer is directly conn...

Page 23: ...160642 002 2020 07 27 R1 0 3 3 Figure 3 1 Login Page 2 Enter your username and password and click Login The configuration page is displayed see Figure 3 2 Figure 3 2 Configuration Page 3 Configuration Preparation ...

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Page 26: ...e the Security 4 19 Configure the Parental Controls 4 29 Configure the DDNS 4 30 Configure the SNTP 4 31 Configure the Mulitcast 4 33 4 1 Status 4 1 1 Check the DSL Status The section describes how to check the DSL status Checking the DSL Link Information 1 On the main page of the ZXHN H2640 select Internet Status DSL DSL Link Information to the DSL Link Information page see Figure 4 1 Abstract St...

Page 27: ...he Internet Figure 4 1 DSL Link Information 2 Click Refresh to refresh the information Checking the DSL Connection Status 1 On the main page of the ZXHN H2640 select Internet Status DSL DSL Connection Status to the DSL Connection Status page see Figure 4 2 ...

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Page 29: ...he information 4 1 2 Check the Ethernet Status The section describes how to check the Ethernet status Checking the Ethernet Interface Information 1 On the main page of the ZXHN H2640 select Internet Status SFP Ethernet SFP Ethernet Interface Information to the SFP Ethernet Interface Information page see Figure 4 3 Steps Abstract ...

Page 30: ...on 2 Click Refresh to refresh the information Checking the Ethernet Connection Status 3 On the main page of the ZXHN H2640 select Internet Status Ethernet Ethernet Connection Information to the Ethernet Connection Information page see Figure 4 4 Figure 4 4 Ethernet Connection Information 4 Click Refresh to refresh the information ...

Page 31: ...XHN H2640 select Internet WAN Status 3G Mobile Network to the Mobile Network page The signal strength can verify the network card is plugged see Figure 4 5 Figure 4 5 Mobile Network 2 Click Refresh to refresh the information Checking the 3G Connection Status 3 On the main page of the ZXHN H2640 select Internet WAN Status 3G 3G Connection Status to the 3G Connection Status page see Figure 4 6 Figur...

Page 32: ...scribes how to configure the DSL on the network side so that user services can be connected to the external network The ZXHN H2640 supports Route based and Bridge based WAN connections Configuring the DSL Connection 1 On the main page of the ZXHN H2640 select Internet WAN DSL to the DSL Connection page see Figure 4 7 Figure 4 7 DSL Connection page Table 4 1 lists the new item parameters Steps Abst...

Page 33: ...s selected to be VBR rt or VBR nrt SCR needs to be configured MBS Maximum Burst Size If Service Type is selected to be VBR rt or VBR nrt MBS needs to be configured Type The connection type includes Routing and Bridge Connection In this case Routing is selected Service List Options INTERNET TR069 VoIP IPTV This parameter must be consistent with service configuration For example if INTERNET is selec...

Page 34: ...al You need to set the global address gateway and DNS acquisition modes Auto The global address gateway and DNS acquisition modes are automatically configured Request PD By default the On button is selected Unnumbered Mode By default the On button is not selected If it is selected Specifies how to acquire the global IPv6 address GUA Allowed From Specifies how to acquire the global IPv6 address It ...

Page 35: ... If it is selected a VLAN tag is carried in the packets sent over the WAN connection and the VLAN ID must be set VLAN ID Identifies a VLAN Range 0 4094 To ensure normal service operation the VLAN ID must be the same as that set in upper layer MDU DSLAM configuration Note In the ZXHN H2640 provisioning configure only one Internet WAN connection and delete other WAN connections 2 Click Apply button ...

Page 36: ...ion types Click All Off to cancel all DSL modulation types When you select the Bitswap check box the system can adjust the modulation bit of an interfered channel to the bit of other channels 4 2 2 Configure the Ethernet Connection This procedure describes how to configure the Ethernet on the network side so that user services can be connected to the external network The ZXHN H2640 supports Route ...

Page 37: ...Parameter Description Connection Name Name of the connection Type The connection type includes Routing and Bridge Connection In this case Routing is selected Service List Options INTERNET TR069 VoIP IPTV This parameter must be consistent with service configuration For example if INTERNET is selected it indicates that the WAN connection supports the Internet access service only If TR069 is selected...

Page 38: ...ally the IP address of the ZXHN H2640 by default DNS1 DNS3 IP address of the DNS server for static connections You can set up to three IP addresses for the server These IP addresses are provided by the ISP NAT Enable or disable the NAT function IPv6 IPv6 Info Acquire Mode Specifies how to acquire IPv6 information for the WAN connection It is valid only if the WAN connection supports IPv6 The optio...

Page 39: ...s are provided by the ISP VLAN Specifies whether to carry a VLAN tag in the packets sent over the WAN connection By default On button is not selected If it is selected a VLAN tag is carried in the packets sent over the WAN connection and the VLAN ID must be set VLAN ID Identifies a VLAN Range 0 4094 To ensure normal service operation the VLAN ID must be the same as that set in upper layer MDU DSLA...

Page 40: ...based on IPv4 was completed successfully Note What to do when 3G device is not ready 1 Check whether the dongle is plugged in 2 If the device is already plugged in please check whether the USB is contacted well 3 If the device is still unrecognized maybe it has been damaged Please replace the device 1 Insert 3G device 2 On the main page of the ZXHN H2640 select Internet WAN 3G Mobile Network to th...

Page 41: ...ription Connection Name Name the 3G connection For example 3G PDP Type There are two PDP types IP PPP APN Set the communication standard of the access network to be used For example 3GNET Dial Number Dial Number Different communication standards have different dial numbers For example 99 MTU Define the maximum transfer unit Username Password The Username Password of new 3G connection Authenticatio...

Page 42: ...tion 5 Click Apply button to apply the changes 6 On the main page of the ZXHN H2640 select Internet Status 3G to the 3G Connection Status page see Figure 4 12 Figure 4 12 3G Connection Status 7 Click Refresh to refresh the information 4 3 Configure the QoS 4 3 1 Configure the QoS Global Parameters This page provides the function of QoS switch and other global parameters configuration Packets that ...

Page 43: ...4 13 QoS Global Configuration page 2 Set radiobox On to enable QoS function 3 Click Apply button to apply the changes 4 3 2 Configure the QoS Classification This page provides the parameters of QoS classification configuration features 1 On the main page of the ZXHN H2640 select Internet QoS Classification to the Classification page 2 Click to create new QoS classification see Figure 4 14 Steps Ab...

Page 44: ...sification Parameter Description On Off Set radiobox On to enable the function of classification Name To create a QoS classification enter the name of the classification Classification Priority It can be modified by ISP Packets Classification Criterion All Interface Set radiobox On to enable all Interface Ingress If setting radiobox Off to disable all Interface specify the data traffic direction S...

Page 45: ...ss DSCP DSCP value Level 3 Protocol The Level 3 Protocol includes Unconcerned TCP UDP and ICMP Source Port Source port number of the matching packets Destination Port Destination port number of the matching packets TCP ACK Set radiobox On to enable the function of TCP ACK Packets Classification Result 802 1p Re marking 802 1p identifier value DSCP Re marking DSCP identifier Queue Priority Range 1 ...

Page 46: ...ernet devices from sending ping packets to the WAN interface of the ZXHN H2640 Middle Recommended allows legal access from the WAN and blocks dangerous data from the Internet Low allows legal access from the WAN and allows Internet devices to send ping packets to the WAN interface of the ZXHN H2640 3 Click Apply button to apply the changes Configuring the Anti DoS Attack 4 On the main page of the ...

Page 47: ...tch and Mode 1 On the main page of the ZXHN H2640 select Internet Security Filter Criteria to the Filter Criteria page 2 Click Filter Switch and Mode Configuration to the configuration page see Figure 4 17 Figure 4 17 Filter Switch and Mode Configuration Page 3 Configure filter switch and mode configuration parameters see Table 4 8 Table 4 8 Parameter Descriptions for the Filter Switch and Mode Co...

Page 48: ...lter to open URL Filter page see Figure 4 18 Figure 4 18 URL Filter Page 6 Table 4 9 lists the URL filter parameters Table 4 9 Parameter Descriptions for the URL Filter Parameter Description Name The name of the URL filter URL The URL address 7 Click Apply button to apply the changes Configuring the IP Filter 8 Click IP Filter to open the IP filter page see Figure 4 19 ...

Page 49: ... data packages Rule Priority Specify the value to modify the service priority IP Version The IP version includes Any IPv4 IPv6 Source IP Destination IP Source Destination IP address Protocol Select the protocol that needs to filter packets By default it is Any Ingress Specify the data traffic direction The Ingress option and egress option cannot be the same If the ingress is LAN the egress should ...

Page 50: ...is specified for the TOS byte in the IP header of each packet to indicate the priority Range 0 63 10 Click Apply button to apply the changes 4 4 3 Configure the Local Service Control The section describes how to configure local service control Configuring the Service Control IPv4 1 On the main page of the ZXHN H2640 select Internet Security Local Service Control to the Local Service Control page 2...

Page 51: ...he Ingress is LAN the LAN side can access ZXHN H2640 If the Ingress is a WAN or Route_3G connection the connection selected can access ZXHN H2640 IP Range The IP address segment that needs to be filtered When the IP segment is null it refers to all the IP addresses Service Type Specify the service that is permitted or denied to access 4 Click Apply button to apply the changes Configuring the Servi...

Page 52: ...s ZXHN H2640 Prefix IPv6 address prefix Service Type Type Specify the service that is permitted or denied to access 6 Click Apply button to apply the changes Configuring the Remote Service Port Control IPv4 7 Click Remote Service Port Control IPv4 to open Remote Service Port Control IPv4 page see Figure 4 22 Figure 4 22 Remote Service Port Control IPv4 Page Table 4 13 lists the remote service port...

Page 53: ...ge 2 Select the ALG services 3 Click Apply button to apply the changes Note Click All On to select all ALG services Click All Off to cancel all ALG services 4 4 5 Configure the DMZ The section describes how to configure DMZ DMZ provides the parameters of DMZ configuration features 1 On the main page of the ZXHN H2640 select Internet Security DMZ to the DMZ page the page see Figure 4 24 Steps Abstr...

Page 54: ... of Port Forwarding configuration features If you have local servers for different services and you want to make them publicly accessible you need to specify the port forwarding policy With NAT applied it translates the internal IP addresses of these servers to a single IP address that is unique on the Internet To the Internet users all virtual servers on your LAN have the same IP Address This IP ...

Page 55: ...me which cannot be null Protocol Protocol name including TCP UDP TCP AND UDP The default protocol is TCP WAN Host IP Address IP address segment of the WAN side hosts LAN Host IP address of the LAN side host WAN Port Port segment of the WAN side hosts LAN Host Port Port number of the LAN side host Range 1 65535 3 Click Apply button to apply the changes 4 5 Configure the Parental Controls The sectio...

Page 56: ...function Name The name of parental control User Identity Configure the user information according to the IP address or MAC address Days Specify the days when the parent control settings are applied Duration Specify the time when the parent control settings are applied Action The device supports Ban Internet Access URL Black List URL White List 3 Click Apply button to apply the changes 4 6 Configur...

Page 57: ...AN Connection should be configured DDNS DDNS Switch Click On to enable the DDNS function Provider URL The URL of provider If the DynDNS HTTP is used the URL is http www dyndns com If the DtDNS HTTP is used the URL is http www dtdns org If the No IP HTTP is used the URL is http www no ip com If the easyDNS HTTP is used the URL is http www easydns com If the freedns HTTP is used the URL is http free...

Page 58: ...le 4 18 lists the SNTP parameters Table 4 18 Parameter Descriptions for the SNTP Parameter Description Time Zone Time zone NTP Server1 NTP Server5 IP address of the primary secondary third fourth fifth NTP server Poll Interval Interval of time synchronization Unit second Automatically Adjust Clock For Daylight Enable or disable the automatically adjust clock for daylight function DSCP To ensure th...

Page 59: ...the parameters of IGMP configuration features 1 On the main page of the ZXHN H2640 select Internet Multicast IGMP to the IGMP page see Figure 4 29 Figure 4 29 IGMP Configuration Page 2 Enable the IGMP functions see Table 4 19 Table 4 19 Parameter Descriptions for the IGMP Parameter Description IGMP Proxy The system serves as a proxy server to forward IGMP packets from the MDU DSLAM to other device...

Page 60: ...ulticast MLD to the MLD page see Figure 4 30 Figure 4 30 MLD Configuration Page 2 Enable the MLD functions see Table 4 20 Table 4 20 Parameter Descriptions for the MLD Parameter Description IGMP Proxy The system serves as a proxy server to forward MLD packets from the MDU DSLAM to other devices 3 Click Apply button to apply the changes Steps ...

Page 61: ...21 Configure the UPnP 5 22 Configure the DMS 5 23 Configure the DNS 5 25 5 1 Check the Local Network Status The section describes how to check the status of Local Network The relevant information of Local Network status includes LAN Status WLAN Status WLAN Client Status LAN Client Status and USB Storage Status 1 On the main page of the ZXHN H2640 select Local Network Status to the Local Network St...

Page 62: ...figure the WLAN 5 2 1 Configure the Basic Parameters of the WLAN The section describes how to configure WLAN basic settings Configuring the WLAN On Off 1 On the main page of the ZXHN H2640 select Local Network WLAN WLAN Basic to the WLAN Basic page see Figure 5 2 Figure 5 2 WLAN On Off Configuration 2 Table 5 1 lists the WLAN on off configuration parameters Steps Abstract ...

Page 63: ...s 4 Click WLAN Global Configuration to the configuration page see Figure 5 3 Figure 5 3 WLAN Global Configuration Page 5 Table 5 2 lists the WLAN global configuration parameters Table 5 2 Parameter Descriptions for WLAN Global Configuration Parameter Description Channel Channel of the wireless network A proper channel can be selected in accordance with the country code Options Auto 1 13 default 13...

Page 64: ...r communicating with other AP devices or network control devices to announce the WLAN presence Transmitting Power Level of radio signal transmitting power A larger value indicates wider coverage Options 100 80 60 40 20 6 Click Apply button to apply the changes Note WLAN global configuration 5GHz refers to WLAN global configuration 2 4GHz Configuring the Private WLAN SSID Parameters 7 Click Private...

Page 65: ... Click Apply button to apply the changes Note Private WLAN SSID Configuration 5GHz refers to Private WLAN SSID Configuration 2 4GHz Guest WLAN SSID Configuration refers to Private WLAN SSID Configuration 5 2 2 Configure the Advanced Parameters of the WLAN WLAN Advanced provides the parameters of WLAN Advanced configuration features Configuring the Access Control Mode Settings 1 On the main page of...

Page 66: ...trol Rule Configuration to the configuration page see Figure 5 6 Figure 5 6 Access Control Rule Settings 6 Configure the access control rule configuration parameters Table 5 5 lists theaccess control rule configuration parameters Table 5 5 Access Control Rule Configuration parameters Parameter Description Name The name of Access Control Item SSID SSID name corresponding to the wireless network tha...

Page 67: ...crowded for those clients who support 2 4GHz only therefore to improve Wi Fi performance for all the clients 1 On the main page of the ZXHN H2640 select Local Network WLAN BSS Steering to the BSS Steering page see Figure 5 7 Figure 5 7 BSS Steering 2 Enable the functions see Table 5 6 Table 5 6 Parameter Descriptions for the BSS Steering Parameter Description Easy Mesh ZXHN H2640 support the Easy ...

Page 68: ... Fi scheduler parameters Table 5 7 Wi Fi Scheduler Parameters Parameter Description Wi Fi Scheduler Click On to enable the Wi Fi scheduler function Days Specify the days when the Wi Fi scheduler settings are applied Duration Specify the time when the Wi Fi scheduler settings are applied Action The device supports Wi Fi Radio Off Wi Fi Radio On 3 Click Apply button to apply the changes 5 3 Configur...

Page 69: ... Port Control Configuring the Allocated Address DHCP 1 On the main page of the ZXHN H2640 select Local Network LAN IPv4 to the IPv4 page 2 Click Allocated Address DHCP to the configuration see Figure 5 9 Figure 5 9 Allocated Address DHCP Page 3 Click Refresh to refresh the informations Configuring the DHCP Server 4 Click DHCP Server to the configuration see Figure 5 10 Steps ...

Page 70: ...r the DHCP Server Parameter Description DHCP Server Select On to let the device work as a DHCP server and assign IP addresses to open the client PCs or wireless devices LAN IP Address The IPv4 address of LAN Subnet Mask Subnet mask of the device DHCP Start IP Address The start IP address of the DHCP address pool DHCP End IP Address The end IP address of the DHCP address pool ISP DNS Select the On ...

Page 71: ...available for assigning to other network devices 6 Click Apply button to apply the changes Configuring the DHCP Binding 7 Click DHCP Binding to the configuration see Figure 5 11 Figure 5 11 DHCP Binding Page 8 Configure the DHCP Binding parameters Table 5 9 lists the DHCP binding parameters Table 5 9 Parameter Descriptions for the DHCP Binding Parameter Description Name The name of the DHCP Bindin...

Page 72: ...t Local Network LAN IPv6 to the IPv6 page 2 Click Allocated Address DHCPv6 to the configuration page see Figure 5 12 Figure 5 12 Allocated Address DHCPv6 Page 3 Click Refresh to refresh the information Configuring the LAN Address Management 4 Click LAN Address Management to the configuration page see Figure 5 13 Figure 5 13 LAN Address Management Page 5 Configure the LAN address parameters Table 5...

Page 73: ...meters Table 5 11 Parameter Descriptions for the Static Prefix Parameter Description Name The name of the prefix Prefix IPv6 address and prefix length Only a GUA prefix is supported Prefix length 64 9 Click Apply button to apply the changes Configure DHCPv6 Server 10 Click DHCPv6 Server to the configuration page see Figure 5 15 Figure 5 15 DHCPv6 Server Page 11 Configure the DHCPv6 server paramete...

Page 74: ...fresh Time The time during which the client PCs use the IP addresses assigned by the DHCP server After the lease time expires the private IP address will be available for assigning to other network devices Prefix Delegate Type Option Auto One prefix selected automatically from all the available prefixes will be delegated Manual One or more prefixes selected manually from all the static prefixes co...

Page 75: ...ter Advertisements from the interface M Managed flag Select this check box to enable the connected devices to obtain the IPv6 address through DHCP IPv6 O Other configure flag Select this check box to enable the connected devices to obtain DNS address through DHCP IPv6 Prefix Delegate Type Option AutoSense All the available prefixes will be delegated Manual One or more prefixes selected manually fr...

Page 76: ...oute IPv4 configuration features The relevant information of Internet status includes Routing Table Static Routing and Policy Routing Before configuring routing IPv4 make sure that the IPv4 WAN connection is created Configuring the Routing Table 1 On the main page of the ZXHN H2640 select Local Network Routing IPv4 to the Routing IPv4 page 2 Click Routing Table to the configuration page see Figure...

Page 77: ...ble 5 14 Parameter Descriptions for the Static Routing Parameter Description Name The name of static routing entry Egress WAN connection for static routing Network Address IPv4 address of the destination network Subnet Mask Subnet mask of the destination network Gateway The next hop IPv4 address to the destination network 6 Click Apply button to apply the changes Configuring the Policy Routing 7 C...

Page 78: ...uting Source IP Address Source IPv4 address of the matching packets Source Mask Source mask of the matching packets Destination IP Address Destination IPv4 address of the matching packets Destination Mask Destination mask of the matching packets Protocol Matching IPv4 protocol The ANY option means any IPv4 protocol Source Port Source port number of the matching packets Destination Port Destination...

Page 79: ...re configuring routing IPv6 make sure that the IPv6 WAN connection is created Configuring the Routing Table 1 On the main page of the ZXHN H2640 select Local Network Routing IPv6 to the Routing IPv6 page 2 Click Routing Table to the configuration page see Figure 5 21 Figure 5 21 Routing Table Page 3 Click Refresh to refresh the information Configuring the Static Routing 4 Click Static Routing to t...

Page 80: ...able 5 16 Parameter Descriptions for the Static Routing Parameter Description Name The name of static routing entry Egress WAN connection for static routing Prefix IPv6 address and prefix length The value range is 1 128 Gateway The next hop IP address to the destination network 6 Click Apply button to apply the changes Configuring the Policy Routing 7 Click Policy Routing to the configuration page...

Page 81: ...s WAN connection for policy routing Source IP Address Source IPv6 address of the matching packets Destination IP Address Destination IPv6 address of the matching packets Protocol Matching IPv6 protocol The ANY option means any IPv6 protocol Source Port Source port number of the matching packets Destination Port Destination port number of the matching packets Source MAC Address MAC address of the s...

Page 82: ...f the parameters refer to Table 5 18 Table 5 18 FTP Server Parameter Descriptions Parameter Description Server Enable or disable the FTP server feature FTP Username FTP Password Username and password used to connect to the FTPserver Valid only if FTP security control is enabled 3 Click On to enable the FTP server feature and click Apply button to apply the changes 5 6 Configure the UPnP This page ...

Page 83: ...ure the DMS The section describes how to configure DMS DMS provides the parameters of DMS configuration features DMS is a multimedia server defined in DLNA protocol which uses UPnP protocol to search and categorize the local media files or photos and provide VOD services for the DMP If the DMS function is enabled on the ZXHN H2640 device any client that supports UPnP function can use the specified...

Page 84: ...meter Descriptions for the DMS Parameter Description DMS Enable or disable the DMS function DMS Name To create a DMS enter the name of the DMS Library Rescan Method Library rescan method that the device supports Normally it is set to Auto Media Source1 Media Source4 By default the media source is mnt that is the root directory of the USB device You can change the root directory to other directory ...

Page 85: ...me 1 On the main page of the ZXHN H2640 select Local Network DNS to the Domain Name page see Figure 5 28 Figure 5 28 Domain Name Page 2 Type the Domain name 3 Click Apply button to apply the changes Configuring the Host Name 4 Click Host name to the page see Figure 5 29 Figure 5 29 Host Name Page 5 Type the host name in the Host Name text box and the IP Address in the IP Address text box 6 Click A...

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Page 87: ...tocol 6 5 Configure the Media 6 6 Configure the Fax 6 7 Configure the Digit Map 6 8 Configure the POS 6 9 6 1 Check the Status of VoIP This procedure shows the relevant information of VoIP status 1 On the main page of the ZXHN H2640 select VoIP Status The VoIP Status page is displayed see Figure 6 1 Figure 6 1 VoIP Status Page 2 Click Refresh to refresh the information 6 2 Configure the SIP Accoun...

Page 88: ...to Table 6 1 Table 6 1 Parameter Descriptions for the SIP Account 1 Parameter Description Enable Specifies whether to enable the VoIP service SIP Account Registered name of a SIP subscriber Normally it is the phone number of the subscriber Authorization Username Username for authentication by the SS system which must be the same as that configured in the SS system Password Password for VoIP servic...

Page 89: ...the parameters refer to Table 6 2 Table 6 2 Advanced Parameter Descriptions for the VoIP Service Parameter Description DTMF DTMF mode Options RFC2833 DTMF digits are carried by RTP streams DTMF in Voice DTMF digits are not processed SIP Info SIP protocol information Jitter Buffer The variation in packet delay is called jitter Jitter buffer refers to intentional delay of packets Options Fixed A fix...

Page 90: ... refer to Table 6 3 Table 6 3 Parameter Descriptions of the Echo Cancellation Parameter Description Echo Cancellation Click Off to disable the function By default this function is enabled 6 Click Apply button to apply the changes Configuring the Special Parameters 7 On the main page of the ZXHN H2640 select VoIP Advanced Special Parameters The Special Parameters page is displayed see Figure 6 5 Fi...

Page 91: ...P packets the value range is 0 63 UPDATE The UPDATE message is a mechanism for SIP extension It updates the media stream status when a call is not established 9 Click Apply button to apply the changes 6 4 Configure the SIP Protocol This procedure describes how to configure the SIP Protocol 1 On the main page of the ZXHN H2640 select VoIP SIP Protocol The SIP Protocol page is displayed see Figure 6...

Page 92: ... the ISP provides which must be the same as that configured on the SIP server Secondary Proxy Port Port number that the ISP provides for communication between the standby server and VoIP terminals which must be the same as that configured on the SIP server default 5060 Primary Registrar Server IP address of the active SIP registrar server that the ISP provides which must be the same as that config...

Page 93: ...dia Parameter Descriptions Parameter Description Codec Selection Select a codec which must be the same as that configured in the SS system Codec Priority You can modify priority through this parameter A lower number indicates a higher priority 3 Click Apply button to apply the changes 6 6 Configure the Fax The ZXHN H2640 supports the T30 protocoland V152 protocol fax feature By default the T38 pro...

Page 94: ...y button to apply the changes 6 7 Configure the Digit Map A digital map defines dialing rules that must be followed when you dial anumber 1 On the main page of the ZXHN H2640 select VoIP Voice Ports Mapping The Voice Ports Mapping page is displayed see Figure 6 9 Figure 6 9 Voice Ports Mapping Page 2 Set the parameters For a description of the parameters refer to Table 6 8 Table 6 8 Parameter Desc...

Page 95: ...OS Page 2 Set the parameters For a description of the parameters refer to Table 6 9 Table 6 9 Parameter Descriptions for the POS Parameter Description POS on FXS1 POS on FXS2 If the switch is selected the outgoing incoming call codec of the interface is negotiated as G711a which is used to support the access to POS machine on this interface If this switch is not selected the outgoing incoming call...

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Page 97: ...ror function 7 6 Configure the TR069 function 7 7 Manage the Log 7 9 Network Diagnosis 7 12 Check the ARP Table 7 15 Check the MAC Table 7 16 Configure the IPv6 Switch 7 16 Configure the Ethernet WAN 7 17 7 1 Check the Device Status The device status including the device type device SN hardware software boot Version ACS management status 1 On the main page of the ZXHN H2640 select Management Diagn...

Page 98: ... Management Diagnosis Account Management to the Admin Account Management page see Figure 7 2 Figure 7 2 Admin Account Management Page 2 Configure the administrator account management parameters Table 7 1 lists the administrator account management parameters Table 7 1 Parameter Descriptions for the Administrator Account Management Parameter Description Username The user name for the administrator p...

Page 99: ...the main page of the ZXHN H2640 select Management Diagnosis Idle Timeout to the Idle Timeout page see Figure 7 3 Figure 7 3 Idle Timeout Configuration Page 2 Specify the time in the Timeout text box rang 1 30 min 3 Click Apply button to apply the changes 7 4 Configure the System Management 7 4 1 Configure the Device Management This procedure introduces how to reboot the device or restore the facto...

Page 100: ...oot the ZXHN H2640 device Click Factory Reset to restore the factory default settings 7 4 2 Upgrade Software This procedure introduces how to upgrade Software Before upgrading software make sure that the upgrade file is ready 1 On the main page of the ZXHN H2640 select Management Diagnosis System Management Software Upgrade to the Software Upgrade page see Figure 7 5 Steps Prerequisite Abstract ...

Page 101: ...TE CORPORATION engineers Ifthe user wants to upgrade the Firmware contact the local office of ZTECORPORATION to obtain the latest Firmware version 7 4 3 Configure the User Configuration Management This procedure describes how to back up or restore your user configuration file The backup operation is used for routine maintenance and the restoration operation is used for troubleshooting 1 In the lef...

Page 102: ...Configuration Note After the restoration operation is completed the device is automatically restarted causing temporary service interruption so perform this operation with care 7 5 Configure the Mirror function This procedure introduces how to perform the mirror configuration If the mirror configuration is performed the packets at the WAN side will be copied to the specified LAN interface and it c...

Page 103: ... Off to disable the mirror function Source Network side WAN interface Destination User side LAN interface 3 Click Apply button to apply the changes 7 6 Configure the TR069 function The section describes how to configure the TR 069 TR 069 provides the parameters of the TR 069 configuration features The relevant TR 069 includes Basic Configuration and Certificate Management 1 On the main page of the...

Page 104: ...RL Connection request URL which is automatically generated by the system Connection Request Username Connection Request Password User name and password for the TR 069 connection authentication that the automatic configuration server provides when it logs in to the ZXHN H2640 device Periodic Inform Enable the periodic inform function Periodic Inform Interval Periodic inform interval of the device u...

Page 105: ...This procedure introduces how to manage the log Configuring the Log Level Management 1 On the main page of the ZXHN H2640 select Management Diagnosis Log Management to the Log Management page 2 Click Log Level Management to the log level management page see Figure 7 10 Figure 7 10 Log Level Management Page 3 Configure the log management parameters Table 7 4 lists the Log Management parameters Tabl...

Page 106: ...tton to apply the changes Configuring the System Log Management 1 Click System Log Management to the system log management page see Figure 7 11 Figure 7 11 System Log Management Page 2 Configure the system log management parameters Table 7 5 lists the system log management parameters Table 7 5 Parameter Descriptions for the System Log Management Parameter Description Save Log Click On to enable th...

Page 107: ...ure 7 12 Figure 7 12 Security Log Management Page 2 Configure the security log management parameters Table 7 6 lists the security log management parameters Table 7 6 Parameter Descriptions for the security Log Management Parameter Description Save Log Click On to enable the security log function 3 Click Apply button to apply the changes 4 Optional Click Refresh button to get the latest information...

Page 108: ...ption Remote Log Click On to enable the remote log function 3 Click Apply button to apply the changes 7 8 Network Diagnosis The section describes how to diagnosis Diagnosis provides the parameters of the Diagnosis configuration features The relevant information includes ping diagnosis trace route diagnosis and DSL line diagnosis Ping Diagnosis 1 On the main page of the ZXHN H2640 select Management...

Page 109: ...ption IP Address or Host Name Destination IP address or host name Egress Data direction If you want to detect the connection with an external address select a WAN connection 4 Click Diagnosis to diagnose the connection The system pings the specified address The system performs ping operations for four times by default and the operation results are displayed in the bottom box Trace Route Diagnosis ...

Page 110: ...tion Maximum Hops Maximum number of hops that the Trace Route packets require for arriving at the destination default 30 Wait Time Time allowed for receiving a response in ms If no response is received during this period an asterisk is displayed If multiple asterisks are displayed it indicates that the corresponding node fails Protocol Options UDP and ICMP Notice Please don t refresh this page whi...

Page 111: ...L Line Diagnosis Page 2 Select the Diagnosis Type and VPI VCI 3 Click Diagnosis to diagnose the connection 7 9 Check the ARP Table The relevant information of ARP table is shown as below 1 On the main page of the ZXHN H2640 select Management Diagnosis ARP Table to the ARP Table page see Figure 7 17 Figure 7 17 ARP Table Page 2 Click Refresh button to refresh information Steps Abstract ...

Page 112: ...Table page see Figure 7 18 Figure 7 18 MAC Table Page 2 Click Refresh button to refresh information 7 11 Configure the IPv6 Switch This procedure describes how to enable or disable IPv6 support for the ZXHN H2640 1 On the main page of the ZXHN H2640 select Management Diagnosis IPv6 Switch to the IPv6 Switch page see Figure 7 19 Figure 7 19 IPv6 Switch Page 2 To disable IPv6 support set IPv6 Functi...

Page 113: ...onfigure the Ethernet WAN This page will help you convert LAN to WAN interface 1 On the main page of the ZXHN H2640 select Management Diagnosis Ethernet WAN to the Ethernet WAN page see Figure 7 20 Figure 7 20 Ethernet WAN Page 2 Set radiobox On the device will reboot and LAN will work as WAN interface 3 Click Apply button to apply the changes Steps Abstract ...

Page 114: ...ZXHN H2640 Maintenance Management Guide TIM 7 18 SJ 20200714160642 002 2020 07 27 R1 0 ...

Page 115: ...n the VDSL2 line It is recommended to connect the VDSL2 splitter to the telephone cable first and then connect the phone sets to the splitter interfaces Installing a telephone directly before the splitter will lead to connection failure between the ZXHN H2640 and the device at central office side or an Internet access failure or a slow connection speed Connecting other electronic devices between t...

Page 116: ...rectly based on the user guidance Minimize the number of taps 3 Check whether the telephone cables and VDSL2 are in good connection or whether the telephone cables are normal 4 Try to disconnect the splitter and directly connect the ZXHN H2640 to the incoming user cable end Ensure the problem is not due to improper installation or incoming user line quality If the VDSL2 can be synchronized again i...