members of the group will be notified of an incoming call and will be able to
answer the call from the phone with the SCA extension registered.
All the users that belong to the same SCA group will be notified by visual
indicator when a user seizes the line and places an outgoing call, and all the
users of this group will not be able to seize the line until the line goes back to
an idle state or when the call is placed on hold. (With the exception of when
multiple call appearances are enabled on the server side).
In the middle of the conversation, there are two types of hold: Public Hold and
Private Hold. When a member of the group places the call on public hold, the
other users of the SCA group will be notified of this by the red-flashing button
and they will be able to resume the call from their phone by pressing the line
button. However, if this call is placed on private-hold, no other member of the
SCA group will be able to resume that call.
To enable shared call appearance, the user would need to register the shared
line account on the phone. In addition, they would need to navigate to
“Settings”->”Basic Settings” on the web UI and set the line to “Shared Line”. If
the user requires more shared call appearances, the user can configure
multiple line buttons to be “shared line” buttons associated with the account.
Call Features
The ZXV10 P802L supports traditional and advanced telephony features
including caller ID, caller ID w/name, call forward/transfer/park/hold as well as
intercom/paging.
Table 1
0
: ZXV10 P802L Call Features
Key
Call Features
*30
Block Caller ID
(for all subsequent calls)
Offhook and dial “*30”.
*31
Send Caller ID
(for all subsequent calls)
Offhook and dial “*31”.
*67
Block Caller ID (per call)
Offhook, dial “*67” and then enter the number to dial out.
*82
Send Caller ID
(per call)
