Zte ZXV10H108L User Manual Download

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Troubleshooting

You may encounter some problems when installing or using H108L. Please try the following

solutions. If the problem still exists, please contact the service provider for help.

Problem

Solution

The power indicator is off

after the device is switched

Use standard power adapter, such as the power adapter

delivered with the device. Make sure that the adapter is

connected properly to both H108L and the power socket.

The LAN indicator is off after

Ethernet cable is connected

Make sure that the Ethernet, PC, and H108L are correctly

connected, and that the PC and H108L are switched on.

The DSL indicator is off after

telephone line is connected.

Make sure that the telephone line in use is standard line

(delivered with the device) and all devices are correctly

connected according to the previous description. Check

whether the cables are properly plugged in. Please allow 60

seconds for H108L to establish connection to the operator.

The DSL indicator flashes

slowly after telephone line is

connected

Indicates that H108L failed to get connected with the

DSLAM system of the operator. Please make sure that

H108L is correctly connected according to the previous

solutions. If a telephone is installed before the splitter,

please make sure that the splitter is correctly installed.

WLAN cannot be connected

Make sure that the WLAN RF is switched on, and the

WLAN indicator is on.

Check whether the wireless network card is correctly

configured.

Check whether the network name, encryption mode,

and encryption key stored in the PC are consistent with

the settings of H108L.

PC is unable to access the

network

Check whether the IP address of H108L(192.168.1.1 by

default) can be pinged successfully from the PC. If cann

ot, please check the Ethernet connection and whether

the indicator status is normal.

It is recommended to set the IP address and DNS server

address to be obtained automatically.

It is recommended to disable all running firewall or secu

rity software.

Disable the proxy server of the Web browser.

Check whether the indicator status is normal.

Summary of Contents for ZXV10H108L

Page 1: ...ZXV10 H108L Home Gateway User Manual Version 1 0 ...

Page 2: ...ticular purpose title or non infringement ZTE CORPORATION and its licensors shall not be liable for damages resulting from the use of or reliance on the information contained herein ZTE CORPORATION or its licensors may have current or pending intellectual property rights or appli cations covering the subject matter of this document Except as expressly provided in any written license between ZTE CO...

Page 3: ...ully when it is not in use or before cleaning Pay attention to the high temperature on the surface of the transformer l Delay between switching OFF and switching ON should be more than 3 seconds l Do not block the heat dissipation opening of the product l When the product is not used for a long period of time unplug the power cord l Watch out the children especially when they are using the device ...

Page 4: ...which is shown in the figure below Indicators on the front panel are described in the table below Indicator Status Description Constantly on The power is connected and switched on Power Off The power is not connected or the device fails to function Flashing The device is functioning Run Off The device fails to function Constantly on The connection is established and the IP address is allocated Fla...

Page 5: ...es or performing data read write USB1 USB2 Off Non USB storage device connected Notes The quantity of USB indicators ranges from 0 to 2 depending on the actual product model 2 3 Introduction Introduction Introduction to to to Sockets Sockets Sockets and and and Buttons Buttons Buttons l Sockets and buttons on the rear panel of H108L The sockets and buttons on the rear panel of H108L are as follows...

Page 6: ...rage devices Notes The quantity of USB ports ranges from 0 to 2 depending on the actual product model 3 3 3 Installation Installation Installation 3 1 Installing Installing Installing Device Device Device Appropriate space for heat dissipation is required to prevent the device from overheating Do not place the device close to heat sources or under direct sunlight Do not block the heat dis sipation...

Page 7: ...tions in the browser Then the Internet Options window pops up 2 In the Internet Options window select Connections tab and click LAN Settings 3 Uncheck Use a proxy server for your LAN in the pop up window Then click OK to submit 3 2 2 Configuring Configuring Configuring TCP IP TCP IP TCP IP The following uses Windows XP as an example to introduce the steps to configure TCP IP 1 In the Windows taskb...

Page 8: ...rd must be completed 3 The wireless network card will search for wireless networks automatically after installation and configuration is completed The PC will be ready for use after search succeed If encryption is enabled on H108L users will be prompted for corresponding encryption key 3 4 Restoring Restoring Restoring Default Default Default Settings Settings Settings If the device fails to funct...

Page 9: ... Network WAN WAN Connection to open the WAN Connection page as shown in the figure below 2 Set the parameters according to the description below Parameter Name Description Connection Name The default value is Create WAN Connection Users can select created network connections from the drop down menu Type Type of connection Select WAN connection type from five options including PPPoE PPPoA Static ne...

Page 10: ... Create and then configure the VPI VCI values Otherwise select a previously used VPI VCI values from the drop down list New VPI VCI Configures VPI VCI values which range from 0 to 255 and from 0 to 65535 respectively Both of which are provided by the ISP Encapsulation Type The protocol encryption type which supports LLC and VCMUX Service Type Configuration of ATM QoS which imposes restrictions on ...

Page 11: ...or region where the device to be used Band Width Band width to be set Options 20MHz and 40MHz The value is 20MHz by default Configurable when Mixed 802 11b 802 11g 802 11n is enabled only Channel Wireless signal channel Select from auto and integ ers from 1 to 13 according to the country code The default value is Auto Wireless channel used in the communication between the wireless access point and...

Page 12: ...ge 2 Configure parameters on the basis of the following description Parameter Name Description Choose SSID The default value is SSID1 Authentication Type Options Open System indicating no encryption shared key WPA PSK WPA2 PSK and WPA WPA2 PSK WPA Passphrase WPA encryption key which contains 8 to 63 characters WPA Group Key Update Interval The interval of WPA group key update The default value is ...

Page 13: ...option to open the page as shown in the following figure b Set the parameters according to the description below Parameter Name Description WEP Encryption Enable disable WEP encryption The encryption is disabled by default WEP Encryption Level The length of WEP encryption key is 64bit or 128bit WEP Key Index Index of WEP encryption key WEP Key1 WEP Key4 WEP encryption keys 64 bit WEP encryption ke...

Page 14: ...nnection to the operator The DSL indicator flashes slowly after telephone line is connected Indicates that H108L failed to get connected with the DSLAM system of the operator Please make sure that H108L is correctly connected according to the previous solutions If a telephone is installed before the splitter please make sure that the splitter is correctly installed WLAN cannot be connected l Make ...

Page 15: ... 360g excluding power adapter Electric Specification l Non USB Scenario Power supply Input 220V AC 50Hz output 12V AC 750mA Power 9W l USB Scenario Power supply Input 220V AC 50Hz output 12V AC 1A Power 12W Environmental Requirements Temperature 0 45 humidity 5 95 Qualifications CCC Network Access License Wi Fi Radio Transmitter Model Authorization ZTE CORPORATION reserves the right to upgrade or ...

Page 16: ...NO 55 Hi Tech Road South Shenzhen P R China Postcode 518057 Technical Support Website http support zte com cn Customer Support Center E mail support zte com cn ...

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