Zun Dian MATS-001, User Manual

Page 1: ...MATS 001 Shipping Label Printer User Guide Shenzhen Myants Trading Co Ltd Customer Service Email service zundian mobi Support Website http www zundian site ...

Page 2: ...ls in case you need to ship the printer in the future Any damages exist please contact the local dealer USB Cable USB Port Print Head Module Platen Movable Paper Sensor Note The packing materials are based on the order Feed Bu on Status Indicator Paper Guide Cover Open Levers Power Receptacle 1 USB Driver ...

Page 3: ...wer cord to printer 3 Connect the other end of power cord to the outlet 4 Connect the USB cable to the printer and PC Power Cord OFF ON USB Connec on Note Use the original power adapter only in case the damage caused by charging improperly Please unplug the printer power cord if it is not in use for a long me 2 ...

Page 4: ...paper will be sucked into the paper guide automa cally The roll type label holder needs to be aligned with the hooks at the bo om of the printer Turn the power on adjust the paper guide to fit the width of paper Insert the paper into the entry slot The paper will be sucked into the paper guide automa cally 3 ...

Page 5: ...e that will send out a whole label 2 When the printer is prin ng press the feed bu on to pause the current prin ng and the light is green Press the bu on again to print the unfinished print task When the power switch is turned off the printer shuts down and the indicator light is off In the power on state turn off the power switch behind the printer then the indicator will be light off In the shutdown ...

Page 6: ...n for Windows 1 Select one interface to connect your printer to computer 2 Turn on the printer and check if it is connected successfully 3 Double click Windows Driver 4 Read and agree the license agreement and click Next figure 1 5 Select the port name of printer driver and click Next figure 2 6 Then click Finish figure 3 7 A er installa on view the icon in Start Devices and Printers figure 4 1 2 3 4 ...

Page 7: ...nd Printers Right click the icon and choose Prin ng preferences figure 1 2 Click Paper Name choose the paper type as needed figure 2 Click Manager to add a new stock figure 3 4 Choose Rotate or Effect it will be showed in the Preview figure 5 1 2 5 3 4 ...

Page 8: ... 7 3 Click Advanced to set Save Paper Density Speed Test Media Handling Media Type 3 Speed 4 Test 5 Media Handling 6 Media type 1 Save Paper 2 Density ...

Page 9: ... BMP format 5 Click Hal one Printer Proper es 1 Click Start Devices and Printers Right click the icon and choose Printer proper es figure A 2 Click General Print Test Page and printer will print labels with current se ngs figure B A B ...

Page 10: ...n choose the port needed figure C 4 Click Advanced to set the available me for the printer figure D Driver Removing 1 Double click Windows Driver figure E 2 Choose Uninstall printer driver then click Next figure F 3 Choose the driver to be uninstalled then click Next figure G 4 Click Yes figure H C D E F G H ...

Page 11: ...S 001 macOS 10 15 as example Download Mac Driver applica on program in USB driver Driver Installa on for macOS 1 Double click the Driver and click Con nue figure a 2 Select a des na on and click Con nue figure b 3 Select Installa on Type and click Con nue Install figure c d Driver Prepara on for macOS 10 a b c d http www zundian site download ...

Page 12: ...stalla on was successful figure f 6 Turn on the printer and connect it to your computer for example via USB cable 7 Click Launchpad System Preferences Printers Scanners figure g 8 Under Printer Scanner printer MATS 001 is available figure h 11 e f g h MATS 001 ...

Page 13: ...r out Flashrapidly Label learning is abnormal Alwayson The printer is not ready yet Flashslowly Paper jam paper posi on is abnormal Alwayson Printing Flashslowly Printing pause Flashrapidly Receiving data Blue Purple Red Orange Green Paper Jam Handling Press the cover open levers and hold upwards then open the cover Take out the jammed paper then clean up the print head and platen Reload a new pap...

Page 14: ...ol completely evaporate a er 1 to 2 minutes and the print head is completely dry The crea on quality of the source file is not sa sfactory Print a sample label to test whether the printer is working well The print head is broken Change another print head 2 White spots appear on the label The print head is dirty Use a co on swab moistened with alcohol to clean it from the center to the sides of the ...

Page 15: ...ng prin ng The paper does not conform to the specifica ons Use the paper that meets the specifica ons Printer uncalibrated Calibrate the printer The platenis too dirty Clean print head and platen The calibra on of the paper sensor is incorrect Calibrate the printer The loading of the media is incorrect Ensure that the media is properly loaded The media is incompa ble Must use media that meets printe...

Page 16: ...arcode on the label and other printed areas and the edge of the label 1 The label format has been sent to the printer but it has not been iden fied 2 The DATA light did not flash The communica on parameters are not correct Check printer driver or so ware communica on se ngs Check the handshake protocol se ng for the printer and the se ngs used must be able to match the se ngs used by the computer ho...

Page 17: ...ng to fedex com website to print label 3 Endicia DAZzle Desktop So ware 4 QuickBooks Enterprise Desktop So ware You can just choose the Zebra LP2844 in the printer list in case of you couldn t find the MATS 001 and then can print out your labels correctly Ques ons Why my prin ng quality is not so good it seems that there are splotchy Answer Click Start Devices and Printers Right click the printer i...

Page 18: ...3030 Luanshangu Building 2 and 3 No 81 Baohe Avenue Baolong community Baolong street Longgang District Shenzhen City Guangdong Province China Shenzhen Myants Trading Co Ltd Customer Service Email Service zundian mobi ...