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authorizations can be issued without leaving a trace on the customer's card history. To enable this optional feature
please contact Worldpay Support.

Whether or not requests for $0 amounts are authorized depends on the specific bank and currency the customer uses.
Although many financial institutions accept small authorization amounts (for example, $0.01 or $0), there are a number
of banks that do not. These banks will reject cards that may or may not be valid simply due to the size of the
authorization amount. This will affect cards entered in the Zuora Payments UI as well as through the API. In these
cases, you should increase the default authorization amount.

Risk Screening

Worldpay authorization supports Address Verification Service (AVS), and Card Verification Value / Card Verification
Code (CVV2, CVC). These provide a mechanism for checking the authenticity of a transaction by comparing information
entered by the shopper during the payment process, with details held by the card issuer. You can also configure
whether to receive the AVS/CVC result code or message in the authorization response. If enabled, Zuora will record the
value returned without interpretation.

Zuora does not perform these checks for you; Worldpay must be configured to do so if required. Contact
your Worldpay representative or refer to the help guides in the

Worldpay Support Center

for more information.

Worldpay offers two fraud screening products; Risk Management Module (RMM) and Risk Guardian (RG). Both of these
allow you to configure the mapping from the risk check results to the authorization result. If you choose to use either of
these products, you must configure the settings in the Merchant Interface for both live and test environments.

Define Shop Name and Shop URL

Worldpay allows you to set values for ‘Shop name’ and ‘Shop Url’ (which define the name of your business and URL of
your website). To do this, visit the Merchant Interface for the live or test environment and set the values in your profile,
or contact Worldpay Support to request that they do this on your behalf.

It is not possible to use the Zuora SOAP API field softDescriptor, as Worldpay doesn’t support this through their API.

Discover Card Support

Worldpay supports payments by Discover card, but this is disabled by default. If you would like to issue payments with
Discover cards in Zuora, please contact Worldpay Support to enable this feature.

Single Euro Payment Area (SEPA) Direct Debit Payments

By default, the Worldpay SEPA integration supports direct debit payments for these countries: Austria, Belgium, France,
Germany, Ireland, Italy, Netherlands and Spain. SEPA trade schemes vary between countries and there is a settlement
delay of 1 to 5 business days.

The following fields are required by Worldpay for saving a SEPA payment in Zuora:

https://knowledgecenter.zuora.com/Billing/Billing_and_Payments/M_Payment_Gateways/Supported_Payment_Gateways/Wo…

Updated: Tue, 28 Dec 2021 13:23:23 GMT

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Summary of Contents for Worldpay 1.4

Page 1: ...he test environment Contact your Worldpay representative or refer to the help guides in the Worldpay Support Center if you require assistance Disable Capture Delay It is very important that you disable capture delay in Worldpay as Zuora issues a separate capture call after the authorization occurs Log in to the Merchant Interface for the desired environment and locate the setting Capture delay day...

Page 2: ...mation Worldpay offers two fraud screening products Risk Management Module RMM and Risk Guardian RG Both of these allow you to configure the mapping from the risk check results to the authorization result If you choose to use either of these products you must configure the settings in the Merchant Interface for both live and test environments Define Shop Name and Shop URL Worldpay allows you to se...

Page 3: ...ely soliciting feedback from a small set of early adopters before releasing it as generally available The payment method used for tokenization is the Credit Card Reference CCRef payment method Zuora uses the shopper token and not the merchant token The following are supported by the Credit Card Reference payment method Credit token Verify a token The Token ID and Second Token ID fields in Zuora ar...

Page 4: ...l See text above In addition to the common fields every gateway has unique requirements and information such as credentials and certain rules that you must provide to configure the gateway in Zuora Worldpay Credentials Your credentials should be obtained from Worldpay and configured in Zuora Merchant Code The Merchant Code is a unique value that identifies a merchant account in the Worldpay system...

Page 5: ...for Worldpay gateway integration see Enable 3D Secure 2 0 for Worldpay gateway integration for more information Worldpay Rules The following fields are specific to the Worldpay 1 4 payment gateway Enable gateway reconciliation optional Select this check box if you want to enable Gateway Reconciliation in this gateway instance Enable DART Reports for Reconciliation Optional Enable this setting if y...

Page 6: ...nsactions to your Worldpay test environment If you do not select Use Gateway Test Environment Zuora will direct payment transactions to your Worldpay live environment Your Merchant Code will be the same for both test and production environments but your XML password will be different Log in to the Worldpay Merchant Interface or Worldpay Merchant Test Interface to discover the XML password for each...

Page 7: ... have access to online support and depending on your support package with Worldpay you may also have access to phone support Please work with your Worldpay contacts to understand your options for contacting Worldpay Support Be sure to have your reason code as well as your Transaction ID in Zuora Payments this is the Reference ID for the failed payment This Transaction ID is an alphanumeric number ...

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